Manager of Epic Access, Revenue Cycle, and Integration

• Effectively plans, coordinates, and manages multiple competing projects
• Effectively plans, monitors, and manages daily operational functions of the clinical inpatient IT team
• Takes personal responsibility for project and operational outcomes while ensuring high-quality customer service
• Plans and directs staff activities related to configuration, testing, enhancements, security management, reliability, and system integrity
• Owns issues through resolution, escalating appropriately when necessary
• Participates in the IS Leadership on-call rotation
• Remains available to collaborate and engage during unplanned system downtimes and critical incidents
• Manages and partners with IS Leadership on operating and capital budgets for assigned areas
• Maintains professional and technical competency in informatics and technology through continuous self-improvement
• Follows current trends and is aware of current technologies and practices to improve clinical outcomes
• Monitors and communicates progress on all projects
• Escalates appropriately and when necessary
• Works well under pressure, takes direction, and works individually and within a team
• Identifies needs, constraints, and priorities of assigned work and organizes time efficiently
• Produces quality work product that is accurate, complete, and detailed
• Leads strategic planning sessions with client groups
• Leads successful project implementations by assigning, monitoring, and completing all assigned tasks
• Researches, plan, and make recommendations to meet or exceed business requirements
• Provides complete and accurate project updates in a consistent and timely manner for all projects
• Monitors verify and recommend changes to the operating budget regarding vendor expenditures
• Negotiates vendor contracts

• Bachelor`s Degree or equivalent combination of post-secondary education and experience in Healthcare, Information Science, or related field
• Five years of Experience in the IT healthcare field
• Five years of IT Experience supporting access and revenue cycle-based applications
• Two (2) or more years of Experience in a supervisory/lead role
• Experience acting as a clinical or technical liaison
• Demonstrates a collaborative communication style
• Demonstrates clear and concise oral and written communication
• Represents IT positively to other parts of the organization
• Is open to new ideas
• Assists, mentors, and counsels team members appropriately
• Demonstrates practical listening skills
• Facilitates communication between clinical leadership and staff to troubleshoot system issues and problems
• Works effectively with all other clinical and non-clinical staff ensuring results achieve desired outcomes
• Maintains composure under pressure

Knowledge of Access & Revenue Cycle Applications, Integration : EHR, HB, PB, Cadence, Prelude, HIM, Integration, Rhapsody, Cleo