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Manager of Enrollment & Reconciliation

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Huntington Beach

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a skilled Manager of Enrollment & Reconciliation to lead the Enrollment Department, maximizing efficiency, productivity, and performance for Medicare Advantage Plan operations. This individual will guide departmental teams in capturing, exchanging, and reporting data elements critical to business decisions and compliance. As the organization’s subject matter expert, you will ensure adherence to all CMS enrollment and reconciliation regulations. The role emphasizes collaboration with leaders across the business to resolve issues and drive operational improvements.

Job Responsibility:

  • Provide expert interpretation and application of Medicare Advantage Enrollment and Reconciliation rules, including CMS eligibility policy, effective/termination dates, retroactive adjustments, low-income subsidies, and payment reconciliation
  • Oversee CMS MARx enrollment processing: manage transaction submissions, resolve rejections and retro adjustments, coordinate replacement transactions, and reconcile CMS response files to internal systems
  • Lead enrollment and payment reconciliation governance with alignment across internal systems, CMS MARx data, and downstream vendors (PBM, claims, finance), ensuring timely identification, correction, and reporting of discrepancies
  • Establish department priorities, strategies, and resource requirements to meet department goals
  • project staffing needs and budgetary resources
  • Mentor, train, and develop department staff, building subject-matter expertise and leveraging available data for optimal outcomes
  • Collaborate with cross-functional departments to identify and resolve complex issues involving internal/external systems, government data, and regulatory guidance. Lead analytical projects and implement best practices to improve data quality and efficiency
  • Oversee audits and reconciliation activities, ensuring regulatory compliance and using findings to drive continuous improvement
  • Maintain current knowledge of regulatory requirements and industry best practices
  • attend CMS training sessions and relevant industry meetings as needed
  • Manage key performance indicators, department output, and goal achievement for the Enrollment & Reconciliation function
  • Support brokers, IPA/PCPs, and other departments regarding eligibility, application processing, reporting, and data exchange troubleshooting

Requirements:

  • Bachelor’s degree in health administration, business, or related field
  • advanced degree preferred
  • 5+ years of experience in Medicare Advantage Enrollment & Reconciliation or CMS policy with demonstrated leadership experience
  • Deep understanding of CMS MARx, eligibility policy, enrollment operations, payment reconciliation, and audit processes
  • Strong analytical skills, results-driven mindset, and proven ability to mentor staff and coordinate cross-functional projects
  • Excellent communication, regulatory interpretation, and organizational skills
  • Must have experience with Medicare Advantage
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 13, 2026

Work Type:
Hybrid work
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