Manager of Delivery Management

• Collaborate with senior management and peers on delivery of IT solutions
• Oversee team responsible for delivery management (Project/Program Management & SCRUM Leads)
• Build consensus on priorities, objectives & strategy, and gain alignment across product teams and cross-functional partners across the company
• Oversee formal and repeatable project management processes for the planning, execution, and control of project work
• Partner with functional and technical leaders to identify and plan for the capabilities necessary to deliver on the product roadmap for the associated business domain
• Create a healthy team culture of happy and productive associates who understand the vision and strategy and are empowered to make the decisions necessary to execute and meet clearly defined and communicated metrics
• Drive innovation with your team and empower them to make decisions
• Ensure delivery management roles are staffed with the right personnel for the job with the necessary skills, experience, knowledge, and abilities
• Ensure standards are documented and followed for project planning, execution, governance, release management, SCRUM/Agile practices, quality controls, monitoring, prioritization, and budget management
• Evolve delivery management methodologies for efficiency and to support directional changes in the organization
• Coaching, mentoring, training, and oversight of Program & Project Managers and SCRUM Leads
• Provide communication, coaching and support for own as well as other teams to improve overall organizational performance

• Minimum of 10 years of technology leadership in program, project, and personnel management, including 5+ years managing multiple functional areas, large teams, and simultaneous complex projects
• 5+ years hands on experience as a Scrum Master, Project/Program Manager
• SAFE Agile certification preferred
• Demonstrated ability to collaborate on planning activities and driving strategic vision
• Excellent influencing and negotiating skills across all levels of the organization
• Strong understanding of cross-organizational impacts
• Excellent verbal, written, and interpersonal communication skills
• Adaptable with ability to work with ambiguity in an efficient and effective manner
• Strong team player who can build and maintain and engaged team
• Ability to remain calm and professional under pressure and during difficult situations

SAFE Agile certification preferred

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan