Manager of Customer Success Account Managers

Step into a role where your ideas spark innovation and your impact is felt every day. As the Manager of Customer Success Account Managers within the Customer Success team, you will lead a talented group of professionals dedicated to orchestrating resources that empower Microsoft customers to achieve their business goals. You help shape our approach and leverage the full power of Microsoft's delivery forces to ensure our customers' success at scale. In this opportunity, you will be instrumental in building trusted relationships, expanding strategic engagements, and developing clear roadmaps that enable customers to maximize the value of their investments. By guiding and mentoring your team, you ensure they have the tools and knowledge to drive impactful business growth, deliver measurable value, and prioritize the most critical outcomes for our customers. Your leadership is vital to orchestrating resources and aligning Microsoft expertise to deliver customer success. If you are passionate about making an impact through collaboration, transformation, and a focus on results, join us to advance our mission. At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth-mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what's next for everyone.