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Manager of Commercial Partnerships, Robotics

Mexico, Mexico City · Job Posted May 29, 2026
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Job Description

As the Manager of Commercial Partnerships, you will be the owner of the end-to-end success of our Workplace & Industrial data collection program across Mexico. This is a high-impact role where you are responsible for the strategic output of our regional partners. You will oversee a dedicated support team and manage the full lifecycle of our Workplace and Industrial partnerships—from sourcing and onboarding to ensuring each site hits its critical data collection targets. You are a 'Builder-Operator.' You enjoy the challenge of scaling a technical program in a dynamic market like Mexico. You are as comfortable analyzing a data-integrity spreadsheet as you are walking a factory floor or coaching your team through a difficult hardware deployment.

Job Responsibility

  • Define and hit the North Star metrics for the Mexico region: data volume, data quality, and hardware uptime across all partner sites
  • Hire, train, and manage a team of Field Operations Specialists. You will define their schedules, set performance KPIs, and ensure they provide technical support to our Workplace & Industrial business partners
  • Act as the senior point of contact for our industrial partners. You will source new partnerships, oversee hardware deployment and replacement, and ensure long-term site production and retention
  • Act as the primary link between the Mexico field operations and the HQ Engineering/Product teams, providing data-driven insights to improve hardware reliability
  • Own the data collection output for Workplaces across Mexico. You are responsible for ensuring that all sites are hitting their weekly collection targets and that the data being uploaded is high-quality and customer-ready
  • Coordinate and participate in travel to partner sites across Mexico City and other states to onboard partners, audit operations, lead complex deployments, and maintain high-level partner relationships

Requirements

  • 5+ years of proven experience in operations, business development, or program management within fast-paced, dynamic environments
  • Bachelor’s degree in Business Administration, Logistics, Industrial Engineering, or related fields (open to both technical and non-technical degrees)
  • Demonstrated track record of success in client-facing roles (Business Development, Sales, Partnerships) with exceptional client management and interpersonal skills
  • Proven ability to structure, price, and negotiate large, multi-faceted projects involving Service Level Agreements (SLAs), operational risk management, and complex legal documentation
  • An established, sophisticated network of senior-level contacts and decision-makers within the Mexican industrial/manufacturing sectors, alongside a history of converting these relationships into high-value commercial partnerships
  • Strategic mindset with the ability to design, implement, and scale processes that drive both operational efficiency and profitability
  • Strong working knowledge of foundational financial concepts, including P&L management, billing, budgeting, and collections
  • Highly analytical operator who is just as comfortable diving into data-integrity spreadsheets as they are walking a factory floor
  • Proven track record of leading, inspiring, and managing logistics or operations teams, ensuring flawless execution and scalable results
  • High IQ and EQ
  • you possess the emotional intelligence to navigate complex partner dynamics and the analytical sharpness to solve tough technical problems
  • Strong professional communication skills in both English and Spanish to seamlessly bridge the gap between local Mexican partners and HQ Engineering/Product teams
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