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The Manager of Cloud and Infrastructure Engineering is a vital leadership role responsible for overseeing the design, implementation, and management of the organization’s cloud, data center, and infrastructure systems. This leader combines deep technical expertise with exceptional people management and customer service skills to ensure the delivery of reliable, secure, and scalable infrastructure solutions that empower clinicians and healthcare providers to deliver exceptional patient care.
Job Responsibility:
Oversee the design, implementation, and management of the organization’s cloud, data center, and infrastructure systems
Lead the Cloud and Infrastructure Engineering team in developing and maintaining enterprise cloud environments, data center operations, network systems, storage platforms, and server virtualization
Collaborate closely with cross-functional departments, including clinical and operational teams, to align technology solutions with organizational goals
Implement and optimize scalable and secure enterprise networking, storage, and virtualization environments
Ensure projects are planned and executed efficiently, on time, and in accordance with organizational standards
Maintain high levels of system availability, performance, and security across all infrastructure components
Provide technical guidance, mentorship, and development opportunities for team members
Work closely with Enterprise Architecture and Information Security to develop and enforce policies, procedures, and best practices
Manage vendor relationships, evaluate new technologies, and negotiate contracts
Stay current with industry trends and emerging technologies to identify opportunities for innovation
Act as the primary escalation point for infrastructure-related issues
Demonstrate a commitment to exceptional customer service, supporting end-users and clinical staff
Plan and engineer an organization's systems infrastructure and implementation and design of hardware and software
Monitor the performance of systems
Formulate and define system scope and objectives based on user needs
Devise or modify procedures to solve complex problems
Prepare detailed specifications from which programs will be written
Analyze and revise existing system logic difficulties and documentation as necessary
Manage professional employees and/or subordinate supervisors
Provide technical and subject matter guidance to employees, colleagues and/or customers
Requirements:
Bachelor's Degree or Equivalent Experience
Over 5 years of Information Technology Experience Required
7+ years of experience in enterprise infrastructure, with a focus on cloud computing, networking, storage, and virtualization preferred
Healthcare experience is highly preferred
Experience with cloud platforms such as AWS, Azure, or Google Cloud preferred
Experience leading and managing the Cloud and Infrastructure Engineering team to develop and maintain enterprise cloud solutions, data center operations, network operations, storage systems, and server virtualization preferred
Experience working with Enterprise Architecture and Information Security to develop and enforce policies, procedures, and best practices for infrastructure management and security preferred
Experience managing vendor relationships, evaluating new technology solutions, and negotiating contracts to ensure cost-effective procurement preferred
Strong technical knowledge of enterprise networking (LAN/WAN, firewalls, VPNs), data center operations, storage solutions, and server virtualization (VMware, Hyper-V, or similar) preferred
Microsoft Certified Systems Administrator (MCSA) Preferred
Cisco Certified Network Associate Preferred
Nice to have:
Healthcare experience
Experience with cloud platforms such as AWS, Azure, or Google Cloud
Experience leading and managing the Cloud and Infrastructure Engineering team
Experience working with Enterprise Architecture and Information Security
Experience managing vendor relationships, evaluating new technology solutions, and negotiating contracts
Strong technical knowledge of enterprise networking, data center operations, storage solutions, and server virtualization
Microsoft Certified Systems Administrator (MCSA)
Cisco Certified Network Associate
What we offer:
Competitive pay & comprehensive benefits packages
Opportunities for professional growth & advancement
Exceptional employment experience where team members can bring their authentic selves