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Carex Consulting Group Logo Carex Consulting Group · IT - Administration

Manager of Business Process Engineering

United States, Minnetonka · Job Posted January 26, 2026
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Job Description

Carex is partnering with a Healthcare/Insurance industry partner to find a Manager of Business Process Engineering to lead the design and implementation of future-state processes that currently do not exist. This role will drive large-scale operational transformation through continuous improvement methodologies and cross-functional collaboration. The ideal candidate will bring proven leadership in Lean Six Sigma, healthcare experience, and a hands-on approach to change implementation.

Job Responsibility

  • Lead the design and execution of future-state, end-to-end business processes aligned to strategic goals
  • Partner with cross-functional leaders, process owners, vendors, and stakeholders at all levels to drive business transformation
  • Own implementation readiness, including project management and organizational change management (OCM), ensuring process changes are adopted and sustained
  • Serve as a key leader in one of seven Value Streams, in partnership with a Business Consultant, to evaluate, document, and manage continuous improvement initiatives
  • Provide direct supervision and mentorship to Business Process Consultants as needed
  • Facilitate Lean Six Sigma practices such as Value Stream Mapping, A3s, Kanban, FMEA, and Kaizen events
  • Translate process improvement efforts into actionable programs, including platform migration initiatives
  • Act as a bridge between business operations and technology teams to define and execute future-state systems and workflows

Requirements

  • Bachelor’s degree or equivalent experience in a related field
  • 7+ years of progressive experience in Business Process Management, Business Analytics, Project Management, or Business Operations
  • 7+ years of Health Plan/Payer and/or Healthcare industry experience
  • Lean Six Sigma Black Belt certification with 7+ years of application
  • Demonstrated success leading large, cross-functional teams through change and implementation
  • Proficiency in process improvement tools and methodologies, including Kaizen, 5 Whys, and Value Stream Mapping
  • Strong experience in project and program management, with a hands-on ability to execute and drive results
  • Technical proficiency with Microsoft Teams, Visio, Smartsheet, PowerPoint, and SharePoint

Nice to have

  • Exposure to Agile methodologies and change management principles preferred
  • Preferred experience with Healthrules, Cosmos, or platform migrations
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