Manager of Account Management

• Coach for sales performance: Provide ongoing sales coaching, conduct regular 1:1s, participate in deal strategy sessions, and deliver constructive feedback
• Foster a winning sales culture: Build a competitive, data-driven, and results-oriented team environment
• Recruit, onboard, and develop sales talent: Hire exceptional Account Managers, iterate existing onboarding programs, and create development pathways
• Own expansion revenue targets: Take accountability for team quota attainment, forecast accuracy, and key performance metrics
• Develop and refine the sales playbook: Build, test, and iterate sales processes that optimize for short deal cycles
• Analyze performance and optimize: Monitor pipeline health, conversion rates, deal velocity, and leading indicators to identify trends
• Partner on opportunities: Work alongside Account Managers on key deals, provide strategic guidance on opportunity identification
• Champion customer value: Ensure the team takes a consultative approach that positions EverPro's add-ons and complementary products as solutions
• Create data-driven approaches to identify expansion opportunities: Leverage usage data and customer insights to help your team uncover whitespace within accounts
• Partner with Director of Account Management: Align on go-to-market strategies, territory planning, and sales initiatives
• Work with Customer Success: Coordinate on qualified lead identification and ensure seamless hand-offs
• Coordinate with Marketing: Partner on campaign development and top-of-funnel lead management
• Implement tools and technology: Optimize your teams use of Salesforce, SalesLoft, Gong and other tools
• Establish metrics and reporting: Define KPIs, work with AM Leadership, BizOps and RevOps to build dashboards
• Scale the team: Working with the Director of Account Management, develop the organizational structure, processes, and enablement programs needed to scale the Account Management function

• 7-10 years of experience in Sales or sales-focused Account Management within B2B SaaS, with a focus on commercial/SMB segments
• 3+ years of sales team management experience
• Proven track record of building, coaching, and scaling high-performing Account Management or Sales teams
• Direct experience managing revenue targets, forecasting accurately, and consistently achieving or exceeding team quota
• Deep understanding of short deal cycles, high-velocity sales motions, 1-2 touch closes, and driving deals to close within 1-2 weeks
• Strong experience coaching teams on expansion revenue motions including selling add-ons and introducing complementary products to existing customers
• Strong sales business acumen with ability to leverage data, identify patterns, and translate insights into actionable strategies and process improvements
• Exceptional presentation, communication, and interpersonal skills with ability to influence stakeholders at all levels
• Must be eligible to work without sponsorship

Experience in field service management or home services software is a plus

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Continued investment in your professional development
• Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program