Manager, New Hire Success

• Partner with leaders to identify onboarding needs, develop solutions, and implement programs that address role-specific priorities and organizational objectives
• Define and document clear role expectations, skills, and outcomes in collaboration with role experts and field leaders
• Ensure the effective delivery of onboarding programs by training and supporting preceptors, facilitators, and field leaders, as relevant
• Collaborate with stakeholders to establish learning roadmaps, success metrics, and plans for continuous improvement
• Monitor and assess program effectiveness through feedback and performance data, identifying opportunities to enhance engagement and retention
• Create and maintain job aids, SOPs, and other resources to support learning and role effectiveness, when necessary
• Track and analyze cohort health data, including recruitment, retention, and performance metrics, to spot opportunities for increased impact
• Perform other duties as assigned.

• 5+ years of experience in Learning & Development, Talent Management, or a related field
• Strong program development and project management skills
• Excellent verbal and written communication skills
• Ability to collaborate with stakeholders at all levels and influence without direct authority
• Experience designing and implementing learning programs at scale
• Analytical mindset with the ability to interpret data and measure program impact
• Highly organized with strong attention to detail and time management skills
• Comfortable navigating change and ambiguity in a fast-paced environment
• US work authorization
• This position may require very occasional travel (estimated at less than 5% of the time).

Prior experience in Oak Street Health field operations strongly preferred.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.