CrawlJobs Logo

Manager Network Operations Center

Bharath Cloud

Location Icon

Location:
India , Hyderabad

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Network Ops Center Manager will lead a dynamic team and ensure smooth daily operation of the network operations center (NOC). Primary objective is to ensure the operations are attended within agreed service Level agreement. Meeting Response and resolution in timely manner. The candidate will make certain the required infrastructure, resources and monitoring systems are available and operationally stable to meet the team’s & its customer requirements. The position works closely with other functional departments to identify, recommend, implement, and operate functional and cost-effective solutions for all aspects of the services managed by the NOC. The Network Ops Center Manager also takes care of the development and support of NOC team while leading critical network projects and operates within company policies and procedures. The Network Ops Center Manager is also instrumental in developing and/or vetting new technologies and services and aligning them with the organization’s strategic vision.

Job Responsibility:

  • Provide guidance, leadership and support to NOC team
  • Responsible to set, meet the SLA Metrix and achieving adherence
  • Responsible to get the highest customer feedback
  • Support teams during IT Infrastructure activities and for BharathCloud network
  • Support NOC team in designing, updating and monitoring data networking systems and equipment
  • Ensure compliance to various IT industry standard like ISO 20000, ISO 27001/17/18 with company guidelines
  • Responsible for setting up the processes, monitoring effectiveness and improvising thereafter
  • Producing service delivery performance and compliance reports
  • Implement strategic plans and goals for the team
  • Perform managerial duties such as timesheet approval and department scheduling
  • Facilitate the knowledge base management among teams
  • Responsible for improving the customer satisfaction and employee satisfaction
  • Introduce & implement innovation/automations in the system to improve productivity and run systems error free
  • Responsible for improvising the productivity of the team
  • Make sure the team follows systems, process towards organization guidelines
  • Attend seminars, training sessions, and internal/external meetings
  • Working towards goals set by management to achieve service targets
  • All other duties as assigned

Requirements:

  • BSc/B.Tech in Electronic/computers Science or Engineering and/or equivalent work experience
  • Experience of 5-7 years in any of the IT/ITES based support center operations
  • Strong knowledge in ITIL processes, life cycle and ITIL certification is mandatory
  • Fair knowledge in IT asset management/CMDB tools
  • Strong knowledge in administration of ITSM/ticketing systems
  • Good knowledge in project management tools
  • Fair knowledge in Information Security Management Systems
  • Fair knowledge is ITSM (IT Service Management Tool) and IT Infrastructure management tools
  • Proven ability to manage a team in 24×7 operations
  • Proficient in MS Office/productivity tools
  • Strong communication and interpersonal skills
  • Professional attitude and appearance
  • Ability to manage multiple projects and tasks
  • Establish and maintain effective working relations with key stakeholders, employees and customers
  • Willingness to work extended hours, weekends and holidays as necessary

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager Network Operations Center

Network Operations Center Specialist

At Bosch, we shape the future by inventing high-quality technologies and service...
Location
Location
Poland , Łódź
Salary
Salary:
Not provided
https://www.bosch.pl/ Logo
Robert Bosch Sp. z o.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Primary support for WAN, LAN, WiFi issues
  • Familiarity with IT Network basic topics
  • Knowledge of IT infrastructure
  • Proficiency in English language
  • Good communication skills
  • Team player (international environment)
  • Stress-resistance
  • Willingness to learn
Job Responsibility
Job Responsibility
  • Solving, escalating and tracking of system incidents according to the defined Service Levels
  • Analyzing, assessing and investigating alerts, warnings and errors generated by the corporate IT systems, applications and infrastructure components and issued by users
  • Performing operational tasks connected with corporate IT infrastructure (Remote Infrastructure Management)
  • Cooperation with other support teams within entire organization
  • Building-up and contributing to Knowledge Base
What we offer
What we offer
  • Competitive salary + annual bonus
  • Hybrid work with flexible working hours
  • Referral Bonus Program
  • Copyright costs for IT employees
  • Private medical care and life insurance
  • Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
  • Prepaid Lunch Card
  • Number of benefits for families (for instance summer camps for kids)
  • Non working day on the 31st of December
  • Fulltime
Read More
Arrow Right

Network Operations Center Specialist

We are seeking a dedicated and detail-oriented Network Operations Center (NOC) S...
Location
Location
Poland , Łódź
Salary
Salary:
Not provided
https://www.bosch.pl/ Logo
Robert Bosch Sp. z o.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Primary support for WAN, LAN, WiFi issues
  • Familiarity with IT Network basic topics
  • Knowledge of IT infrastructure
  • Proficiency in English language
  • Good communication skills
  • Team player (international environment)
  • Stress-resistance
  • Willingness to learn
Job Responsibility
Job Responsibility
  • Solving, escalating and tracking of system incidents according to the defined Service Levels
  • Analyzing, assessing and investigating alerts, warnings and errors generated by the corporate IT systems, applications and infrastructure components and issued by users
  • Performing operational tasks connected with corporate IT infrastructure (Remote Infrastructure Management)
  • Cooperation with other support teams within entire organization
  • Building-up and contributing to Knowledge Base
What we offer
What we offer
  • Competitive salary + annual bonus
  • Hybrid work with flexible working hours
  • Referral Bonus Program
  • Copyright costs for IT employees
  • Complex environment of working, professional support and possibility to share knowledge and best practices
  • Ongoing development opportunities in a multinational environment
  • Broad access to professional trainings (incl. language courses), conferences and webinars
  • Private medical care and life insurance
  • Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
  • Prepaid Lunch Card
  • Fulltime
Read More
Arrow Right

Intern to the Network Operations Center

We are currently seeking a highly motivated and skilled student to join our team...
Location
Location
Poland , Łódź
Salary
Salary:
Not provided
https://www.bosch.pl/ Logo
Robert Bosch Sp. z o.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Willingness to perform primary support for WAN, LAN, WiFi issues
  • Familiarity with IT Network basic topics (Cisco, Juniper, router, switch)
  • Knowledge of Microsoft packet, Windows
  • Proficiency in English language
  • Good communication skills
  • Team player (international environment)
Job Responsibility
Job Responsibility
  • 1st Level Support: The initial point of contact for clients seeking assistance
  • Responsible for triaging and categorizing incoming support requests, user, and system incidents
  • Provides basic troubleshooting and issue resolution
  • Escalates complex issues, contacts the 3rd level support team, LNP (Local Network Partner), WAN providers
  • Utilize tools such as: Network Node Manager i (NNMi), Service Management Tool (SMT), Jira, Knowledge Management System (KMS)
  • Gain knowledge in LAN, WAN, WiFi network related topics, ITIL processes
  • Assist with bug and issue resolution
  • Collaborate with network, server, storage engineers
What we offer
What we offer
  • Paid internship based on a civil-law contract
  • Hybrid work mode with the office in Łódź
  • Flexible working hours
  • Prepaid LunchPass card
  • Special conditions for the MultiSport Card
  • Support and training to help you grow
  • A fun, supportive team and a modern office
  • Parttime
Read More
Arrow Right

Network Operations Center Specialist

We are seeking a dedicated and detail-oriented Network Operations Center (NOC) S...
Location
Location
Poland , Łódź
Salary
Salary:
Not provided
https://www.bosch.pl/ Logo
Robert Bosch Sp. z o.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong basic network knowledge (CCNA certification or equivalent knowledge level)
  • Experience in LAN/WLAN/WAN/MAN technologies in Cisco and Aruba vendor space
  • Hands-on troubleshooting experience in networking
  • Strong communication skills and ability to explain complex technical concepts to non-technical users (at least English B2)
  • Need to be a good team player and able to collaborate at all levels
  • Ability to identify problems, take ownership, and deliver high-quality solutions with minimal supervision
  • Experience of Working to ITIL/Agile Standards/Framework
Job Responsibility
Job Responsibility
  • Monitor & Troubleshoot
  • Incident & Problem Management
  • Change & Configuration
  • Continuous Improvement & Knowledge Sharing
What we offer
What we offer
  • Competitive salary + annual bonus
  • Hybrid work with flexible working hours
  • Referral Bonus Program
  • Copyright costs for IT employees
  • Private medical care and life insurance
  • Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
  • Prepaid Lunch Card
  • Number of benefits for families (for instance summer camps for kids)
  • Non-working day on the 31st of December
  • Fulltime
Read More
Arrow Right

Network Operations Center (NOC) Lead – Offshore Support

The NOC Lead will manage 24/7 offshore IT operations, ensuring service uptime an...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
aciinfotech.com Logo
ACI Infotech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years in NOC/IT Ops, 3+ in leadership
  • Tools: SolarWinds, Nagios, PRTG
  • Strong networking knowledge (TCP/IP, VPN, Cloud)
  • Certifications: CompTIA Network+, ITIL v3/v4
  • Excellent leadership & communication
Job Responsibility
Job Responsibility
  • Lead a team of NOC Engineers for 24/7 offshore monitoring and incident management
  • Act as escalation point for critical outages (P1/P2 incidents)
  • Enforce ITIL workflows across Incident/Change/Problem management
  • Generate daily/weekly reports on uptime, MTTR, and incident trends
  • Coordinate with onshore teams/vendors for RCA and resolution
  • Drive continuous improvement in NOC operations
  • Fulltime
Read More
Arrow Right

Manager, Infrastructure Operations

As the Manager of Operations at KAYAK, you will be a pivotal part of our team, r...
Location
Location
United States , Concord
Salary
Salary:
Not provided
https://www.kayak.com/ Logo
KAYAK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 5 years of experience in operations management within technology or a related field, with a proven track record of managing successful operational projects
  • Experience with direct oversight of Data Center management and operations
  • Proficiency with relevant tools and technologies used in operational management, such as network management systems, data analytics, and security protocols
  • Strong leadership and team management abilities, capable of mentoring and guiding team members
  • Excellent interpersonal and communication skills and ability to collaborate across diverse teams and collaborators
  • Strong analytical skills with the ability to solve complex operational issues and drive effective solutions
Job Responsibility
Job Responsibility
  • Oversee and ensure efficient day-to-day operations for KAYAK’s services. This includes managing infrastructure, deployment, monitoring security issues and accessibility
  • Data Center management including, but not limited to, project management of larger, more long-term and daily projects, maintaining the center and vendor relationships, and purchasing of hardware and software
  • Manage and mentor a team of operations engineers, fostering an innovative and collaborative working environment
  • Identify areas for operational improvement, implement standard processes, and streamline operational workflows to enhance productivity and efficiency
  • Lead critical operations projects from conception through to execution, including process optimization initiatives and adherence to project timelines
  • Work closely with cross-functional departments such as IT, Engineering, and Security to ensure efficient operations and integration
  • Serve as the primary point of contact for operational queries and issues, ensuring timely resolution and maintaining high standards of service
  • Oversee the budgeting for operations-related activities, ensuring resource allocation is effective and within budget
What we offer
What we offer
  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to HeadSpace
  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
  • No meeting Fridays
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Focus on your career growth: Development Dollars
  • Leadership development
  • Fulltime
Read More
Arrow Right

Is Data Center Operations Engineer

Bridging Information Technology (IT) and the Mechanical, Electrical, and Plumbin...
Location
Location
United States , New Albany
Salary
Salary:
91731.00 - 114948.00 USD / Year
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree
  • Bachelor’s degree and 2 years of data center operations experience
  • Associate’s degree and 6 years of data center operations experience
  • High school diploma / GED and 8 years of data center operations experience
  • Hands-on experience with rack/stack, structured cabling, and IT hardware installation
  • Familiarity with Dell PowerEdge, Nutanix, NetApp, and Cisco platforms
  • Ability to interpret electrical and mechanical drawings (awareness-level competency)
  • Experience using monitoring, alerting, or automation systems (AI-enabled platforms preferred)
  • Solid understanding of IT operations concepts including hardware lifecycle management and disaster recovery
  • Ability to read and update documentation, diagrams, and cable records
Job Responsibility
Job Responsibility
  • Serve as the liaison between IT teams and facilities staff, ensuring flawless communication
  • Interpret electrical one-line diagrams, distribution drawings, and cooling schematics to support incident response and planning
  • Install, rack, cable, and support enterprise IT systems including Dell PowerEdge, Nutanix, NetApp, and Cisco technologies
  • Support day-to-day moves, adds, and changes (MACs) in building IDF and VDER environments
  • Perform fiber and copper patch cabling in data centers, IDFs, and VDER closets
  • Trace and troubleshoot cabling issues to restore connectivity
  • Monitor infrastructure, proactively detect issues, and bring up with urgency to appropriate teams
  • Apply AI-enabled monitoring and automation platforms to enhance data center operations
  • Maintain documentation of infrastructure layouts, procedures, and operational standards
  • Participate in capacity planning, disaster recovery drills, and continuous improvement initiatives
What we offer
What we offer
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid work arrangements, where possible
  • Fulltime
Read More
Arrow Right

IT Operations Manager

In the departments of the "Supporting Functions" you may not come into direct co...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Computer Science, Business Informatics, or a comparable qualification
  • Several years of professional experience in IT Operations, ideally in a leadership role
  • Solid expertise in data center infrastructures (servers, storage, networking, security, cloud technologies)
  • Experienced in installing, configuring, and analyzing IT systems
  • Strong understanding of data protection processes and GDPR compliance
  • Confident and fluent communication in both German and English
Job Responsibility
Job Responsibility
  • Lead and develop your team with a respectful and inclusive leadership style
  • Operate, maintain and optimize our IT infrastructure on an ongoing basis
  • Ensure the availability of networks, server environments, and data centers
  • Monitor security processes, including firewalls and user authorization
  • Oversee installations, upgrades and configurations of hardware and software
  • Evaluate system performance and implement improvement measures
  • Ensure data protection in accordance with GDPR and internal policies
  • Manage the budget for IT infrastructure systems
  • Handle contracts and licenses and coordinate external service providers
  • Collaborate closely with global IT teams to ensure alignment with ASML’s worldwide standards, strategies and infrastructure initiatives
What we offer
What we offer
  • Remuneration according to company collective agreement (with IG Metall) including 13th monthly salary and variable remuneration components
  • Collective working time: 35 hours/week
  • Flexible arrangement of your daily working hours (depending on the work area)
  • 30 days of vacation
  • Reimbursement of moving expenses for you and your family (starting from 100 km distance)
  • Specific advanced training and development opportunities
  • Access to organized childcare and vacation care
  • Health and sports offers (e.g. subsidy for sports activities, health days, company doctor, free vaccinations, etc.)
  • Travel allowance for BVG company ticket or bicycle
  • Fulltime
Read More
Arrow Right