Manager, Network and Information Security

• Overseeing multiple environments: Managing the day-to-day operations and maintenance of multiple Epic environments, such as lower instances, production, disaster recovery, training, fix, and testing
• Coordinating Updates and Upgrades: Managing the planning, coordination, and execution of Epic updates (Epic Nova for RA/SU), version upgrades, and regular maintenance
• Defining Change Control Processes: Implementing and enforcing change control processes for the Epic system, including build migration using Epic's Data Courier and Content Management tools
• Coordinating System Activities: Organizing key activities including environment refreshes and data migrations
• Acting as a liaison: Serving as the bridge between Epic application teams, infrastructure teams, third-party hosting vendors, and Epic representatives
• Leading meetings: Chair meetings for the Change Control Board and other workgroups to ensure alignment and communication
• Monitoring performance: Overseeing Epic system performance and troubleshoot issues related to Data Courier and Content Management
• Reviewing Epic communications: Analyzing and acting on Patient Safety Escalations (PSE), Care Concern Bulletins (CCB), and Nova documentation from Epic
• Support testing: Collaborating with Quality Assurance (QA) teams on application and integrated testing for system upgrades
• Coordinating downtime: Participating in the planning and testing of downtime and disaster recovery procedures

• 6+ years' experience in healthcare IT, with significant time spent leading Epic environments, upgrades, and security
• 4+ years' experience with Epic software, including environment management, build tracking, and change control processes using tools like Data Courier, Bridges, and Content Management
• 3+ years leadership, organizational, communication, and project management skills
• 3+ years' experience coordinating multi-disciplinary teams and managing complex initiatives
• 3+ years' experience building, developing, and leading cross-functional teams to successful change initiatives and project outcomes, at scale
• Bachelor's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of experience and industry training/certification

Epic certifications (e.g., Data Courier, Bridges), and/or ITIL Change Management certification

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• employee stock purchase plan
• no-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• paid time off
• flexible work schedules
• family leave
• dependent care resources
• colleague assistance programs
• tuition assistance
• retiree medical access