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We are seeking a Monitoring Consultant with extensive experience in monitoring platforms, cloud technologies, and end‑to‑end performance analysis for Amdocs applications. This individual will design, implement, and optimise monitoring strategies, build dashboards and alerts, and collaborate with cross‑functional engineering and DevOps teams to ensure system reliability and performance. The role is ideal for someone with strong analytical abilities, the capability to diagnose complex issues, and hands‑on experience with AWS‑based monitoring solutions.
Job Responsibility
Develop, implement, and maintain monitoring strategies tailored to Amdocs applications and related services
Create comprehensive dashboards and alerts to track system health, availability, and performance
Apply end‑to‑end monitoring techniques across cloud‑hosted environments, particularly on AWS
Use distributed tracing systems to diagnose performance issues in microservices‑based architectures
Collaborate closely with DevOps and application teams to gather monitoring requirements and embed monitoring within CI/CD pipelines
Ensure monitoring and logging practices adhere to relevant compliance and security standards
Utilise ITIL principles to manage incidents and problems effectively
Communicate monitoring insights to technical and non‑technical stakeholders with clarity and precision
Requirements
7+ years of experience supporting cloud environments in production
Strong expertise in AWS Cloud, GitHub, CI/CD practices, Jira, Confluence, and ITIL methodologies
Hands‑on experience with ELK Stack or Loki, and monitoring tools such as Prometheus, Grafana, or Datadog
Familiarity with Remedy or similar ticketing tools
Strong analytical reasoning, problem‑solving abilities, and an ability to manage complex monitoring challenges
Effective communication and collaboration with multidisciplinary teams
Knowledgeable about industry-standard security and compliance practices for monitoring
What we offer
Opportunities to work with advanced cloud monitoring technologies and industry-leading tools
Exposure to large-scale, complex Amdocs environments and cross-functional teams
A collaborative and learning-focused workplace where continuous improvement is valued
The chance to contribute to the reliability and stability of mission‑critical applications