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Manager - Mint Core Reporting Support - Engineer

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Bethesda

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

72600.00 - 115000.00 USD / Year
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Job Description:

Marriott has an exciting opportunity for a MiNT Core Reporting Support - Engineer on the Data & AI team. This role is part of the team focused on supporting our business intelligence (BI) platform MiNT - Marriott Intelligence. Appropriate candidates have a passion for data, business intelligence (BI), emerging technologies, and a strong drive for success. In this role, you will function as a MiNT Platform Engineer to oversee enhancements and daily operations of the MiNT portal. You will perform research, analysis, incident management, DQ checks, and monitoring on a range of data capabilities and products. You will also work on defining rules, tools and schools of the CoE – Center of Excellence, to guide various Pod teams. If you feel you are up for the challenge, then please see further details below…

Job Responsibility:

  • Oversee enhancements and daily operations of the MiNT portal
  • Perform research, analysis, incident management, DQ checks, and monitoring on a range of data capabilities and products
  • Work on defining rules, tools and schools of the CoE – Center of Excellence, to guide various Pod teams
  • Trains other team members and peers as appropriate
  • Ability to work liaising with multiple teams to facilitate issue resolution
  • Identifies opportunities to enhance the service delivery processes
  • Oversee daily operations and enhancements of MiNT core reporting systems
  • Develop and maintain ETL pipelines for reporting data sources
  • Ensure accuracy and availability of reporting data
  • Provide technical support for reporting infrastructure issues
  • Investigate failed reports, refresh failures, and query errors
  • Participate in root cause analysis (RCA) calls
  • Coordinate with SRE, platform teams, and vendors
  • Document root causes, workarounds, and known errors
  • Lead and participate in RCAs
  • Track problem tickets and coordinate next steps with platform and vendor teams
  • Follows all defined IT standards and processes
  • Maintains a proper balance between business and operational risk
  • Ability to assess when risks need to be escalated to the right channels
  • Follows the defined project management standards and processes
  • Validates that Service Providers develop and manage respective aspects of a project plan
  • Makes short-term plans for the team to effectively utilize resources
  • Monitors Service Provider outcomes
  • Reviews estimates of work effort for the client project provided by Service Providers for accuracy
  • Facilitates the timely resolution of service delivery problems and minimizes the impact on clients

Requirements:

  • Bachelor’s degree in Computer Science, Data Analytics, or related discipline
  • Minimum 5 years of experience in platform engineering, Web, and Business Intelligence technologies
  • Minimum 2 years of experience in the Metric Insights Tool
  • Proficiency in SQL, ETL processes, web technologies, ReactJS, and reporting tools (Power BI, Tableau, Cognos)
  • Strong experience in Snowflake, Snowflake Cortex, and other AI technologies
  • Strong understanding of data warehousing, web technologies, and business intelligence concepts
  • Strong technical skills with proven ability to collaborate with Service Provider technical resources
  • Ability to troubleshoot and resolve complex technical issues
  • Strong communication skills

Nice to have:

  • Technology certifications in Snowflake and any BI tools
  • Experience in agile software methodologies
  • Demonstrated ability to anticipate future data platform opportunities
What we offer:
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • educational assistance
  • paid sick leave
  • 0.077 PTO balance for every hour worked
  • minimum of 9 holidays annually

Additional Information:

Job Posted:
April 23, 2026

Expiration:
April 29, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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