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Manager Mid Revenue Cycle - Clinician Services Support

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Advocate Health Care

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Location:
United States , Winston Salem

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Category:
Finance

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Contract Type:
Not provided

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Salary:

51.05 - 76.60 USD / Hour
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Job Description:

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Job Responsibility:

  • Lead and manage daily operations within the assigned function area, ensuring alignment with divisional and enterprise-wide goals
  • Evaluate processes to improve efficiency, enhance productivity, and support standardized best practices across the Mid-Revenue Cycle
  • Ensure adherence to regulatory requirements, accreditation standards, and organizational policies
  • Maintain confidentiality of patient records and report any perceived non-compliant practices to leadership or the Compliance Department
  • Utilize key performance indicators (KPIs) to measure effectiveness, track trends, and implement data-driven strategies for improvement
  • Leverage healthcare technology and analytics tools to enhance efficiency, support decision-making, and drive innovation in Mid-Revenue Cycle processes
  • Engage with clinical, IT, Compliance, and Revenue Cycle leaders to integrate Mid-Revenue Cycle processes effectively, ensure regulatory compliance, and promote patient safety
  • Build and maintain relationships with key stakeholders to drive communication, problem-solving, and operational alignment
  • Manage and develop a team of professionals by performing human resource functions such as hiring, performance evaluations, and professional development
  • Provide training, feedback, and career growth opportunities to foster a high-performing and financially responsible workforce
  • Lead initiatives to improve operational effectiveness, oversee timelines, and drive system enhancements

Requirements:

  • Relevant industry certification from an approved accrediting body
  • Bachelor’s degree in health information management, Healthcare Administration, or a related field, or equivalent experience
  • Minimum 8 years of experience in mid-revenue cycle operations, coding, HIM, or healthcare technology, including 2+ years of leadership experience in a large integrated healthcare system
  • Demonstrated knowledge of facility coding, professional coding, and HIM operational guidelines and workflows
  • Understanding of third-party reimbursement programs, state and federal regulatory requirements, national and local coverage decisions, and coding classification systems (ICD-10, CPT, HCPCS)
  • Ability to organize, compile and analyze data from various sources
  • Strong understanding of EHR systems and other revenue cycle technology solutions
  • Proficient in Microsoft 365 products, including Teams, SharePoint, Word, Excel, PowerPoint, and Access
  • Experience in optimizing workflows and improving operational effectiveness within a complex healthcare environment
  • Proven ability to manage teams, coach staff, and foster a culture of continuous improvement
  • Strong interpersonal skills with the ability to engage clinicians, finance, IT, and revenue cycle teams
  • Ability to identify and solve problems creatively, work within deadlines, and maintain a high level of accuracy and attention to detail
  • Must be able to lift up to 40 lbs. occasionally
  • Job may require travel
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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