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Responsible for driving M-Pesa merchant payments ecosystem and develop cashless society through Initiatives that will grow and promote merchant payments across the high value and strategic merchants. Create and execute HVC merchant payment strategy & provision of expert knowledge. Interacts with other teams within the function or work area, plans and controls resources required for delivery
Job Responsibility
Driving M-Pesa merchant payments ecosystem and develop cashless society through Initiatives that will grow and promote merchant payments across the high value and strategic merchants
Create and execute HVC merchant payment strategy & provision of expert knowledge
Interacts with other teams within the function or work area, plans and controls resources required for delivery
Create and execute HVC & Strategic merchant acquisition and retention strategy (both online merchants and offline)
Create and execute marketing & promotion strategy to increase customer adoption
Identify opportunities and develop new products, using data and insight to establish the consumer’s problem or unmet need
Build a merchant payments ecosystem and VAS services that will attract merchants and drive adoption
Ensure delivery of all Merchant payment targets mainly active merchants and customers, revenue, transaction value and volumes, and other payment channels targets
Develop and maintain long term relationships with partners through excellent customer service and support
Requirements
3+ years’ experience in related industry in a managerial role
Bachelor degree in Business Administration, Economics, Marketing or its equivalent
Strong analytical skills and business acumen
Build and maintain relationship with key stakeholders in the value chain
Telecommunications experience would be advantageous
Project knowledge and experience would be advantageous
Nice to have
Telecommunications experience would be advantageous
Project knowledge and experience would be advantageous