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Manager, MDS Media

United States, Bethesda Employment contract 33.94 - 42.21 USD / Hour · Job Posted October 30, 2025
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Job Description

The Manager, MDS Media serves as the primary point of contact and the digital subject matter expert (SME) to hotels participating in the Marriott Digital Services (MDS) PLUS Media Management digital activation program as well as with hotels interested in building custom media campaigns. This individual strategizes, plans, directs, and coordinates activities across all of MDS’ media-focused programs and services to ensure strategies and tactics are implemented to meet hotel objectives across their portfolio.

Job Responsibility

  • Schedules and leads all client calls throughout the program period
  • Collects information from hotels regarding needs and expectations and answers questions about the program, digital channels, and Marriott initiatives
  • Ensures appropriate documentation is delivered throughout program engagement
  • Monitors the impact of the program versus goals and proactively communicates with clients about the need for changes in strategic direction
  • Manages program deliverables within expected timelines
  • Coordinates with the operations team, client services team, and relevant external stakeholders to guarantee all program deliverables are executed on time
  • Review all client deliverables to ensure that they are on strategy and meet quality expectations
  • Establishes digital key performance indicators (KPIs) and adjusts program strategy and tactics based on client needs
  • Develops customized recommendations to hotel stakeholders to guide funding, budget, and strategy to meet property goals
  • Identifies and deploys resources required to execute program tactics and coordinates with product teams to resolve or escalate performance issues
  • Works with hotel POCs interested in building custom media campaigns in paid search, paid social, display or other digital marketing channels
  • Manages processes and quality of work for all paid media related tactics that support the overarching Brand, Global Media & Digital Media strategies
  • Presents monthly reports to illustrate the impact of PLUS marketing initiatives and program tactics across various online verticals

Requirements

  • 2-4+ years experience in an online agency or related client services position is required, or equivalent experience
  • 2-4+ years experience in implementing digital strategies or equivalent experience
  • BS/BA degree in marketing or related field or equivalent experience/certification
  • Preferred proven track record in digital paid media and/or digital marketing systems
  • Solid working knowledge of and experience in online marketing channels, including but not limited to SEO, paid media, retargeting, merchandising, email marketing, social media marketing, and content marketing
  • Attention to detail, high energy
  • Project Management skills with the ability to manage multiple projects simultaneously
  • Strong Client Services approach
  • Effective presentation skills
  • Ability to analyze data across multiple reporting sources and create presentations detailing trends, projections, performance, etc.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Demonstrates self-confidence, energy and enthusiasm
  • Effective written and oral communication skills, including presentations

Nice to have

Preferred proven track record in digital paid media and/or digital marketing systems

What we offer

  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • coverage for medical, dental, vision
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave

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