Manager, Market Delivery Job at Mastercard (Amsterdam)

Manager, Market Delivery & Technology Account Management

Mastercard powers economies and empowers people in 200+ countries and territorie...

Location

Netherlands , Amsterdam

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering, Computer Science, Information Systems, Business, or equivalent experience
Proven experience in payments, financial services, or complex technology delivery
Ability to grasp and clearly communicate complex technical concepts
Strong customer-facing, delivery, and stakeholder management background
Excellent communication, analytical, and problem-solving skills
Solution-driven mindset
Comfortable operating in fast-paced, matrixed environments
Proven experience in strong relationship-management skills
Fluent in Dutch and English, based in the Netherlands

Job Responsibility

Serve as the primary technology point of contact for strategic customers
Build and maintain trusted relationships with strategic customers
Ensure operational, compliance, and optimisation needs are met
Be a trusted advisor, addressing inquiries, concerns and escalations
Own or oversee end to end delivery of onboarding and implementation initiatives
Identify bottlenecks and proactively implement solutions with internal teams
Maintain delivery plans, milestones, and dependencies
Partner with PMO or project managers where applicable
Provide consultative guidance on Mastercard solutions and the payments ecosystem
Translate technical concepts/requirements into business-relevant outcomes

Fulltime

Service Delivery Manager

The Senior Team Lead, Service Delivery is a developing management role, primaril...

Location

Spain , Madrid

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Seasoned managed abilities
Ability to establish strong relationships with internal stakeholders and external clients
Good ability in managing coordinated delivery of service
Good written and verbal communication skills
Good at solving problems and can use initiative to drive innovation
Ability to work well in a pressurized environment
Assertive in approach and displays excellent persuasion and influence abilities
Highly analytical with proven negotiation skills
Passionate, strong initiative, self-driven with commitment to succeed
Relevant bachelor’s degree or equivalent in Information Technology or Business Administration or related field

Job Responsibility

Leads and coaches a team of one or more Service Delivery Specialists
Provides support and guidance to the team
Provides subject matter expertise to the team
Collaborates with internal leadership / stakeholders to set the strategy and direction for the team of Service Delivery Specialists
Fulfils key role and responsibilities of that of a Service Delivery Specialist – depending on regional and / or country requirements
Monitors client satisfaction and identifies service improvement plans to address with immediate service delivery team
Establishes relationships with the relevant teams within the organization whom the Service Delivery Specialists interact with on daily basis
Ensures the team of Service Delivery Specialists have the required tools and resources to successfully service the client needs and requirements
Manages and coordinate the service delivery budget, compile reports and service delivery metrics
Observes the external market by analyzing service delivery management trends and recommend improvements to existing procedures, strategies and policies

Fulltime

Service Delivery Manager

The Manager, Service Delivery is a management role, primarily responsible for ma...

Location

China , Shanghai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced management abilities
Ability to establish strong relationships with internal stakeholders and external clients
Excellent ability in managing coordinated delivery of service
Excellent written and verbal communication skills
Good at solving problems and can use initiative to drive innovation
Ability to work well in a pressurised environment
Assertive in approach and displays excellent persuasion and influence abilities
Advanced analytical with proven negotiation skills
Passionate, strong initiative, self-driven with commitment to succeed
Ability to receive objective based assignments and determines resources to meet schedules and goals

Job Responsibility

Leads and coaches a team of one or more Service Delivery Specialists
Provides support and guidance to the team
Provides subject matter expertise to the team
Collaborates with internal leadership / stakeholders to set the strategy and direction for the team of Service Delivery Specialists
Fulfils key role and responsibilities of that of a Service Delivery Specialist – depending on regional and / or country requirements
Monitors client satisfaction and identifies service improvement plans to address with immediate service delivery team
Establishes relationships with the relevant teams within the organization whom the Service Delivery Specialists interact with on daily basis
Ensures the team of Service Delivery Specialists have the required tools and resources to successfully service the client needs and requirements
Manages and coordinate the service delivery budget, compile reports and service delivery metrics
Observes the external market by analyzing service delivery management trends and recommend improvements to existing procedures, strategies and policies

Fulltime

IT Delivery Manager

The Delivery Manager is a high-impact leadership role responsible for the end-to...

Location

United States , Charlotte

Salary:

Not provided

Rentokil Initial

Expiration Date

Until further notice

Requirements

Bachelor's degree in IT Related Field or related field OR equivalent years of experience. Equivalent years of experience are defined as one year of applicable professional experience for each year of college requested.
Minimum of 4–6 years of professional experience as a Delivery Manager or in a closely related technical leadership role.
Proven track record of successfully managing and delivering complex infrastructure and security projects from initiation to completion.
Demonstrated history of achieving measurable results and driving organizational growth through strategic initiatives.
Experience working within various project management methodologies, specifically Agile and Waterfall.
Hands-on experience with cloud productivity and project management tools, including Google Workspace (Drive, Gmail) and Jira.
Practical experience leading cross-functional teams and managing multiple concurrent demands in high-pressure environments.
Experience in a 'rapid iteration' or iterative development landscape, navigating organizational complexities and ambiguity.
Deep understanding of project lifecycles, release management, and ITIL governance frameworks.
Proficiency in interpreting complex data sets to inform decision-making and identify opportunities for innovation.

Job Responsibility

Develop and execute long-term delivery strategies for North American infrastructure, aligning technical milestones with core business objectives and senior leadership's vision.
Lead the full lifecycle of strategic projects, ensuring all deliverables meet rigorous scope, budget, and quality standards while maintaining optimal resource utilization.
Leverage operational data and external best practices to streamline workflows, identify innovation opportunities, and drive a culture of continuous improvement.
Establish robust program management frameworks using Jira to track progress, manage templates, and provide transparent reporting on critical initiatives.
Proactively identify delivery bottlenecks and security risks, performing root cause analysis to implement creative solutions and contingency plans.
Act as the primary liaison between Architecture, App Dev, Finance, and the ePMO to synchronize infrastructure requirements with non-infrastructure business goals.
Partner closely with Financial Business Partners to ensure accuracy in financial reporting and cost control across the infrastructure landscape.
Lead and participate in PI (Program Increment) planning sessions to align platform requirements across various teams and ensure seamless release lifecycles.
Direct cross-functional teams by providing guidance and mentorship, fostering a high-performance environment rooted in collaboration and accountability.
Serve as the central point of contact for internal clients and global partners, managing an effective meeting cadence to resolve issues and maintain strong organizational relationships.

What we offer

Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance

Fulltime

Junior Delivery Manager

The Junior Delivery Manager is a supportive operational Project Management role ...

Location

Brazil , São Paulo

Salary:

Not provided

Kantar

Expiration Date

Until further notice

Requirements

Prior experience in Project Management, Operations, or Delivery roles (mandatory)
Experience outside Market Research is acceptable
PM skills are the priority
Preferred academic backgrounds: Marketing, Business Administration, Communications
Other backgrounds acceptable if strong PM experience is demonstrated
English: Intermediate+ (required)
Strong organization and planning skills
High attention to detail
Clear and confident communication
Basic analytical and problem-solving capability

Job Responsibility

Support end-to-end delivery of selected global studies
Participate in global kick-off meetings and ensure alignment between what was sold and what is delivered
Track project progress using timelines and trackers, identifying risks and delivery gaps
Ensure delivery is aligned with scope, timing, and budget
Act as an operational Project Manager (PM), focusing on structure, organization, and follow-through
Monitor deliverables, milestones, and dependencies across teams and countries
Support change control and manage scope adjustments
Provide quality control over operational deliverables before handoff
Support Client Management teams with inputs, questionnaires, and delivery coordination (support role)
Ensure alignment between internal operations, client teams, and global stakeholders

Fulltime

Salesforce Delivery Manager

We are seeking a Salesforce Delivery Manager to oversee the successful delivery ...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Extensive experience (typically 6+ years) across delivery within the Salesforce ecosystem
A minimum of 3 years in managing medium to large-scale Salesforce projects or programs
Proven track record of collaborating and managing global teams
Strong understanding of Salesforce platform capabilities, best practices, and implementation strategies
Proven ability to manage project and collaborate alongside cross-functional teams and manage diverse stakeholders effectively
Excellent interpersonal skills to facilitate collaboration among team members and clients
Strong problem-solving abilities to address challenges that arise during project execution
Familiarity with commercial models, agile methodologies and project management principles
Ability to work collaboratively in a fast-paced, dynamic environment
A proactive, innovative mindset with a passion for driving revenue growth and delivering client value

Job Responsibility

Provide leadership and management for client delivery projects
Solid experience in managing Salesforce projects
Good understanding of core Salesforce functionalities
Knowledge of one or more Salesforce clouds
Project oversight, manage the planning, execution, and delivery of Salesforce solutions, ensuring projects meet client requirements and are delivered on time and within budget
Manages individual projects or smaller project portfolios
Leads project teams, including developers, administrators, and business analysts
Ensures timely delivery of projects within budget and scope
Focuses on tactical execution and operational efficiency
Team leadership, build and nurture high-performance teams, providing guidance and support throughout the project lifecycle

Project Delivery Manager

As a Project Delivery Manager (PDM), you are responsible for the end‑to‑end oper...

Location

Philippines , Manila

Salary:

Not provided

Human8

Expiration Date

Until further notice

Requirements

Bachelor's degree (e.g. Marketing, Languages, Mathematics, Social Sciences, or a related field)
2–4 years of experience in project management, project coordination, or research operations
With strong organizational skills and a proactive mindset
Ability to understand research goals and business impact before execution
Strong communication and coordination skills across multiple stakeholders
Good judgment to anticipate potential risks or issues, and the confidence to raise them early and suggest practical mitigation ideas
Detail-oriented, reliable, and comfortable with both planning and hands-on execution
Able to manage multiple tasks, meet deadlines, and perform effectively in fast-paced or on-site research environments

Job Responsibility

Own the end‑to‑end operational delivery of trackers and ad‑hoc QL/QN projects (online & onsite)
Translate the SOW into a detailed operational plan, including tasks, workflows, dependencies, and timelines
Manage the operational project timeline, ensuring daily coordination, follow‑ups, and alignment across all task owners
Oversee and support project buying, supplier coordination, recruitment, incentives, and fieldwork execution (including facility or onsite logistics for QL)
Coordinate internal resources (CSTs, Quantitative Shared Services, Designers, etc.) to ensure they are properly briefed and aligned—with Ops defining resource allocation
Maintain rigorous quality checks on survey links, fieldwork progress, transcripts, deliverables, dashboards, and operational outputs
Collaborate closely with Advanced Quant experts for complex project components (sampling, modeling, scripting, analytics)
Adapt operational plans dynamically for complex target groups, special methodologies, or unexpected field challenges
Support the implementation of new tools, platforms, processes, and operational enhancements
Maintain and update all business and operational documents

Fulltime

Senior Technical Delivery Manager

We are seeking a highly adaptable professional to manage complex, cross-country ...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experienced in project and process management within the telecommunications field, with over five years of relevant expertise
Strong understanding of end‑to‑end network architecture and interdependencies across domains
Skilled in stakeholder management and comfortable working across virtual, multi-country environments
Analytical, adaptable, and able to make timely decisions based on data and business context
Excellent communicator with strong negotiation and engagement capabilities
Fluent in English, with the ability to produce high‑quality written and verbal communication
Technically knowledgeable in telecommunications, system integration, and network platform lifecycles
Educated to degree level in telecommunications, computer science, or a related technical discipline
Holding recognised project management certifications (e.g., PMP, PRINCE2 Practitioner)
Possessing financial awareness relevant to project budgeting and cost management

Job Responsibility

Lead the full lifecycle of large-scale and complex programmes, from feasibility and design through to testing, acceptance, and transition to operations
Establish programme and project governance in close collaboration with Market Delivery Managers and Network Strategy & Engineering stakeholders
Define and maintain structured project plans ensuring alignment within broader programme frameworks
Manage risks and issues proactively while supporting mitigation through coordinated stakeholder engagement
Handle prioritisation and escalations related to resources, budgets, and delivery constraints
Ensure clear, customer‑focused communication with all partners and project teams
Maintain timely and accurate reporting in the NSE project management tool, ensuring full alignment, documentation quality, and governance integration
Advocate for and contribute to the continuous development of PM Managed Services offered to VOIS customers
Support knowledge sharing, team engagement initiatives, and integration of new team members
Step in to assist peers by taking over programmes or projects when required to help meet team delivery KPIs

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off

Fulltime

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Manager, Market Delivery

Job Description

Job Responsibility

Requirements

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