Manager, Market Delivery & Technology Account Management Job at Mastercard (Amsterdam)

Mid-Market Account Manager

The Senior Mid Market Sales Executive must have prior experience selling enterpr...

Location

United States

Salary:

85000.00 - 100000.00 USD / Year

BlackLine

Expiration Date

Until further notice

Requirements

5+ years of direct B2B software solution sales experience
Proven and consistent track record of building accurate sales pipelines and forecasts, and meeting and exceeding sales quotas
Flexible team player able to work in a fast-paced working environment with self-initiative
Excellent verbal and written communication skills
Candidate must be a strong hunter
Experience negotiating with C-level Executives and technology decision influencers, leveraging Value-Based Selling Techniques
Knowledgeable advisor to clients and prospects with a well-developed consultative selling style
Adhere to the highest standards of integrity and professionalism
Proven track record of achieving annual quota 1+ times and at least 6 quarters
Demonstrated exceptional understanding of the BlackLine Solution

Job Responsibility

Contribute as a member of the mid-market team to achieve the overall strategic group objectives
Establish effective sales strategies and tactics that result in new account business generation
Achieve or exceed monthly sales quotas, including deals closed, users added and conversion time
Meet prospecting and business development goals, including call volume and pipeline building
Convert prospects to clients by fielding pre-qualified opportunities, conducting discovery and building relationships, using best practices to maximize the sales process
Collaborate with demand generation and marketing to expand pipeline and increase sales velocity
Document daily activity in Salesforce and build and maintain accurate pipeline
Develop and maintain territory business plan and deliver accurate weekly, monthly and quarterly forecast commitments to sales management
Presentation development and delivery to all level of management including accounting professionals, C Level Finance Executives and IT
Ability to travel within North America 35% of the time to visit prospects in territory, regional events and conferences

What we offer

short-term and long-term incentive programs
robust offering of benefit and wellness plans

Fulltime

Manager, Account Management

Location

Belgium , Waterloo

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Bachelor's degree required
Successful experiences in challenging environments (start-up, tech, retail, consulting) and in conducting business development activities working with cross functional partners
Strong commercial skillset with marketing acumen and entrepreneurship mindset with strong ability to think out of the box, take initiatives and a taste for challenge - an outside-in thinker
Analytical skills to understand customer needs, identify market perspectives, understand technological and data-based services, use sophisticated business cases and provides insight and analysis of market and customer business through profitability modeling, financial forecasting and competitive analysis
Ability to understand the new evolutions in technology and how to apply them to business
Self-starter/self-motivated with a natural ability to learn independently relying on the sources at hand and by seeking advice from the team
Excellent verbal and written communicator and influencer with strong negotiation skills
Team player with an ability to collaborate with all the internal and external stakeholders (technical teams, products teams, sales experts, legal teams etc…) with a strong problem-solving orientation
Fluency in English, French and Dutch is required

Job Responsibility

Overall responsibility for development and management of financial institutions, Fintech and merchants in Belgium and Luxembourg
Based on a profound knowledge of your customers business you will identify the relevant Mastercard services that meet your customer’s needs with as an end goal the achievement of your sales target
You will evaluate business opportunities in terms of impact and financial return
You will develop our business within existing and/or not existing customers and drive business development opportunities and innovative commercial responses in the markets delivering increased revenue and/or market share
You will supervise project execution, collaborating across all business functions, to assure a delivery that will exceed your customers’ expectations
You will be able to analyse data to identify new opportunities and/or to pursue your customers and their business rigorously

Fulltime

Manager, Market Delivery

Market Delivery Northern Europe is part of Global Customer Delivery & Care and p...

Location

Netherlands , Amsterdam

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering, Computer Science, Information Systems, Business, or equivalent experience
Proven experience in payments, financial services, or complex technology delivery
Ability to grasp and clearly communicate complex technical concepts
Strong customer-facing, delivery, and stakeholder management background
Excellent communication, analytical, and problem-solving skills
Solution-driven mindset
Comfortable operating in fast-paced, matrixed environments
Proven experience in strong relationship-management skills
Fluent in Dutch and English, based in the Netherlands

Job Responsibility

Serve as the primary technology point of contact for strategic customers
Build and maintain trusted relationships with strategic customers
Ensure operational, compliance, and optimisation needs are met
Be a trusted advisor, addressing inquiries, concerns and escalations
Own or oversee end to end delivery of onboarding and implementation initiatives
Identify bottlenecks and proactively implement solutions with internal teams
Maintain delivery plans, milestones, and dependencies
Partner with PMO or project managers where applicable
Provide consultative guidance on Mastercard solutions and the payments ecosystem
Translate technical concepts/requirements into business-relevant outcomes

Fulltime

Vice President, Technology Account Management

The Technology Account Management team in Japan plays a pivotal role in ensuring...

Location

Japan , Tokyo

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Proven senior leadership experience with prior people leadership and managerial expertise in driving an effective team, preferably in Japan
Experience in payments, credit, prepaid, mobile, e-commerce, EMV, and contactless technologies
Strong ability to translate technical concepts into business solutions
High learning agility, intellectual curiosity, and comfort with ambiguity
Proven ability to manage complex, multi-market projects with measurable outcomes
Strong interpersonal and stakeholder management skills across diverse cultures and organizational levels
Demonstrated success in project management, problem-solving, and cross-functional collaboration
Strong communication skills and stakeholder management, which included Business English capability in addition to native level Japanese capability
Familiarity with Mastercard products and delivery practices is advantageous
Project Management certification is a plus but not required

Job Responsibility

Strategic Support and Execution - Actively support the development and execution of the Japan Division and respective country strategy as a core member of the management team
Drive growth in Japan delivery revenue streams (implementation, Academy, project & program management)
Represent Japan on the GCD&C AP Leadership team to contribute and drive the success of all GCD&C teams in Japan (TAM, Product Delivery, CIS, Care)
Client Relationship Development - Establish, maintain, and nurture strong relationships with the CIOs and CTOs of key clients and processors
Organizational Structure Refinement - Lead efforts to continuously refine the function's organizational structure
Operational Relationship Management - Oversee day-to-day operational relationships with all customers in the market
Collaborate cross-functionally with Sales, Product, Franchise, Technology, and regional/global teams
Best Practices Identification and Sharing - Identify and document key best practices and share these insights
Process Improvement and Customer Experience - Continuously identify, recommend, and implement process improvements
Business Optimization Initiatives - Lead business optimization initiatives such as authorization improvements and business process management

Fulltime

Account Delivery Manager with Italian

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 5-7 years working experience in related fields desired
Fluent in Italian
Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends
Broad knowledge of corporate organization, job, and policies
Comprehensive business, technical or functional knowledge at an expert level
Communicate tactfully with diplomacy up to senior management levels within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination
Well versed in core technical competencies and peaked in some technical area(s) intermediate skills in project management, communication, analysis and presentation

Job Responsibility

Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high- risk
Integrate technical knowledge and business understanding to create. solutions for customers
Resolve single- and cross- technology incidents independently. Work with team members to resolve unusually complex or cross- technology incidents
Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
Apply company solutions to meet highly complex customer needs
Identify additional services that could lead to future service revenue growth
Provide technical consulting during contract renewal discussions
Build and maintain strong relationship up to senior management level in assigned accounts
Design and deliver support solutions using specific industry knowledge and expertise
Assist in managing delivery of industry support solutions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Senior Mid-Market Account Manager

The Senior Mid Market Sales Executive must have prior experience selling enterpr...

Location

United States

Salary:

85000.00 - 100000.00 USD / Year

BlackLine

Expiration Date

Until further notice

Requirements

5+ years of direct B2B software solution sales experience
Proven and consistent track record of building accurate sales pipelines and forecasts, and meeting and exceeding sales quotas
Flexible team player able to work in a fast-paced working environment with self-initiative
Excellent verbal and written communication skills
Candidate must be a strong hunter
Experience negotiating with C-level Executives and technology decision influencers, leveraging Value-Based Selling Techniques
Knowledgeable advisor to clients and prospects with a well-developed consultative selling style
Adhere to the highest standards of integrity and professionalism
Proven track record of achieving annual quota 1+ times and at least 6 quarters
Demonstrated exceptional understanding of the BlackLine Solution

Job Responsibility

Contribute as a member of the mid-market team to achieve the overall strategic group objectives
Establish effective sales strategies and tactics that result in new account business generation
Achieve or exceed monthly sales quotas, including deals closed, users added and conversion time
Meet prospecting and business development goals, including call volume and pipeline building
Convert prospects to clients by fielding pre-qualified opportunities, conducting discovery and building relationships, using best practices to maximize the sales process
Collaborate with demand generation and marketing to expand pipeline and increase sales velocity
Document daily activity in Salesforce and build and maintain accurate pipeline
Develop and maintain territory business plan and deliver accurate weekly, monthly and quarterly forecast commitments to sales management
Presentation development and delivery to all level of management including accounting professionals, C Level Finance Executives and IT
Ability to travel within North America 35% of the time to visit prospects in territory, regional events and conferences

What we offer

short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans

Fulltime

Manager, Technical Account Management

As a Manager of Technical Account Management, you will be responsible for ensuri...

Location

Japan

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

7+ years of experience as a TAM, Solutions Engineer, or a related customer-facing technical role
3+ years of experience managing technical customer-facing teams
Practical understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
Proven track record of mentoring and managing high-performing technical teams
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
B.S. in Computer Science, Engineering, or similar field, or equivalent experience
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Lead, mentor, and motivate a team of TAMs. Provide the team with technical and strategic guidance to ensure delivery of exceptional service to customers in Japan
Collaborate with Operations, Sales, Renewals, and Marketing teams on at scale customer programs to help drive customer retention and growth
Program management account escalations to ensure timeline and well-coordinated resolution
Maintain up-to-date functional and technical knowledge of the Wiz platform, and continuously monitor news related to new & emerging cloud security threats
Help customers make the most of their Wiz investment by pointing them to the right resources
Measure customers’ achievement via a data driven approach and report those both internally and externally
Identify and address technical issues to ensure high levels of customer satisfaction
Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
Advocate for customer needs across various departments (product management, support, etc.)

Senior Manager, Enterprise Account Management

As the Senior Manager, Enterprise Account Management, you will lead the founding...

Location

United States

Salary:

275000.00 - 325000.00 USD / Year

Vanta

Expiration Date

Until further notice

Requirements

5+ years of experience leading quota carrying customer facing teams, preferably Account Management or similar full-life cycle sales function
Demonstrate a history of achieving targets personally and across your team through your leadership and coaching
A passion for team development including the ability to define onboarding and ongoing enablement programs that result in high performance and career growth for your team
Experience managing Mid-Market and Enterprise customers with complex requirements and multiple levels of stakeholders across technical and non-technical roles
A proven track record of establishing executive level relationships, navigating issues and escalations and balancing the needs of both the customer and the business
Strong critical thinking and clear communication skills
Ability to engage effectively across internal teams including Product, Operations, Legal and Customer Success to solve customer and team challenges
Thrive in a fast paced environment and can effectively lead teams through change
Have deep curiosity of emerging technologies and an enthusiasm for cybersecurity
A natural affinity for problem-solving, and an enthusiasm for making a large impact

Job Responsibility

Hire and develop a team of expert AMs and build a team culture of customer value, high performance and accountability
Contribute to the design of the upmarket AM methodology including value delivery, expansion strategies and renewal motions
Define playbooks and coach your team to achieve KPIs including expansion pipeline generation, expansion win rate, gross retention rate and net retention rate across your portfolio of customers
Deliver an accurate weekly forecast for both retention and expansion performance
Drive adoption of key AM competencies including effective portfolio prioritization, account planning, renewal risk management and value-based customer expansion
Develop enablement programs that ensure your team members are experts in Vanta’s products, our space and AM sales skills
Partner closely with cross-functional teams including revenue operations, product, marketing, sales, recruiting and more to represent your customers’ needs and achieve your goals
Thrive in a fast paced startup environment and contribute to transformational change

What we offer

Offers Equity
medical benefits
401(k) plan
other company perk programs
Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
16 weeks fully-paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and cellphone stipend
Commuter benefits for team members who report to the SF and NYC office
Family planning benefits

Fulltime

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Manager, Market Delivery & Technology Account Management

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