Manager - M-Pesa Finance Operations Job at Vodafone (Maputo)

Product Support Manager - M-Pesa Operations

The Product Support Manager is a key and strategic resource responsible for ensu...

Location

Tanzania, United Republic of , Dar Es Salaam

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, IT, Engineering, or related field
Professional certifications in project management, product management, or service operations are an added advantage
At least 5 years’ experience in mobile money, telecom, fintech, digital financial services, or product operations roles
Experience in customer experience improvement, process optimization, or operations management
Experience coordinating cross-functional teams and managing external partners

Job Responsibility

Proactively monitor and identify customer pain points across all M-Pesa journeys
Work closely with Customer Operations to address escalations, resolve friction points, and enhance service reliability
Ensure timely root-cause analysis and systemic fixes for recurring issues
Lead continuous improvement initiatives to strengthen customer satisfaction and reduce operational gaps
Coordinate operational readiness for all M-Pesa product launches and enhancements
Ensure new products/changes are thoroughly tested (UAT, SIT) and fully compliant with CX Gate standards
Maintain end-to-end visibility of product journeys and performance across channels
Identify manual or inefficient operational processes and drive automation solutions
Collaborate with Technology and Digital teams to implement tools that enhance speed, accuracy, and customer experience
Track and report automation benefits, including cost savings and process improvements

EHOD - M Pesa Finance

The EHOD of M-Pesa Finance will be responsible to provide strategic and operatio...

Location

Mozambique , Maputo

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Degree in Finance, Accounting, Economics, or Business
10+ years of progressive senior Finance leadership experience in multinational, telecom, fintech, or financial services sectors
Experience in dealings with the Central Bank, knowledge of financial system regulations, and leadership in regulatory negotiations
Background in managing complex corporate groups, working across different reporting areas
Proven experience in IFRS reporting, treasury, taxation, and regulatory compliance
Strong financial leadership in fintech or banking, preferably in multinational/regulatory environments
Proven stakeholder management: Board, regulators, auditors, investors, and Group functions
High strategic acumen, with the ability to translate business goals into financial strategies and execution plans
Excellent people leadership skills: coaching, performance management, building high-performing teams
Strong analytical, critical-thinking, and decision-making skills under pressure

Job Responsibility

Lead and oversee all Finance domains: accounting, financial reporting, tax, treasury, financial planning & analysis (FP&A), and internal controls
Define and implement financial strategies aligned with M-Pesa’s business objectives, growth targets, and regulatory environment
Ensure compliance with IFRS, Group policies, and Bank of Mozambique requirements
Deliver accurate and timely monthly, quarterly, and annual reporting to local ExCo, Vodacom, and Vodafone Group
Own financial planning cycle, including budgeting, forecasting, and long-term planning
Oversee cash management, liquidity planning, and capital allocation
Drive automation and process optimisation within Finance to enhance efficiency and reliability
Provide financial advice and business partnering support to the CEO and ExCo on investment decisions, pricing models, new products, and market entry strategies
Ensure robust risk management frameworks, including controls for revenue assurance, fraud prevention, tax exposures, and compliance
Understanding of governance frameworks applied to regulated financial institutions

Manager M-Pesa Finance Business Partner

To provide strategic financial partnership to the business unit by delivering hi...

Location

Congo, the Democratic Republic of the , Kinshasa

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Minimum 8–10 years in finance business partnering, strategy, commercial finance, or FP&A
Experience in telecom, fintech, or fast-paced commercial environments
Proven experience influencing senior stakeholders with data-driven insights
Strong background in pricing, profitability, and investment evaluation
Bachelor’s degree in Finance, Business, Economics, or related discipline
Professional certification (ACT, CFA, CIMA, or ACCA) is an advantage
Strong commercial and strategic finance acumen
Advanced financial modelling and business case development
Strong communication, stakeholder influence, and presentation skills
Ability to translate data into actionable insights

Job Responsibility

Contribute to strategy formulation at business unit level through financial insight, scenario modelling, and commercial evaluation
Prepare structured, data-driven business cases to support investments, product launches, pricing proposals, and commercial initiatives
Execute profitability analysis across products, channels, customers, and new services, highlighting value drivers and improvement opportunities
Analyse actual performance against budget and forecast
identify gaps, risks, and opportunities
and recommend management actions
Provide proactive advice to ensure that an effective operating and financial control environment is in place across the business unit
Conduct analysis of competitor market offers, promotions, pricing trends, and benchmark positioning to support commercial strategy
Review and support the development of channel policies to strengthen performance, profitability, and operational consistency
Evaluate new tariff proposals and pricing developments, ensuring alignment with profitability targets and competitive market positioning

New Financial Services Specialist

The role involves execution and implementation of New Financial services (NFS) p...

Location

Tanzania, United Republic of , Dar Es Salaam

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

2 Years or more experience working in Mobile Money or Banking/Financial Services preferably with experience of digital financial products
Bachelor Degree in Commerce, Economics, Financial technology or related fields
Master’s Degree will be an added advantage
Strong analytical skills, conceptual thinking, problem solving ability and strong business acumen
Advanced Microsoft Excel and PowerPoint
Knowledgeable with MsQL and Database is a key added advantage
Strong understanding of all aspects of local markets and needs of customer
Strong knowledge of mobile money, Fintech and financial services
Self-starter with exceptional people, strong presentation and communication skills
Solid influencing and negotiation skills

Job Responsibility

Execute the NFS product portfolio as per the strategy aligned
Drive day to day products initiatives as per the aligned strategy
Develop, execute and manage implementation of NFS products adoption strategy
Ensure deliverable of revenue targets on each product line
Provide day to day analytical insights and reports on product performance and advice NFS manager accordingly
Ensure top mind of the dynamics of different financial services market in Tanzania and around the world
Execute and manage NFS products roadmap
Bring about innovation of new financial services product to fit the market need and drive M-Pesa ambitions on financial services space
Continuous review, evaluate and enhance the current product offering
Drive execution of products enhancements as per the roadmap stipulated

Senior Accountant TCM Operations

We are seeking a detail‑oriented and experienced Senior Accountant to support an...

Location

Congo, the Democratic Republic of the , Kinshasa

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, or related field
Proven experience in cash management or as a Senior Accountant
Strong proficiency in reconciliation processes and financial controls
Familiarity with accounting software and financial reporting tools
Exceptional analytical and problem-solving skills
Effective communication and collaboration abilities

Job Responsibility

Perform thorough reconciliation of all bank statements with precision
Oversee GSM and M-Pesa payments and encashment within the purchase-to-pay and order-to-cash systems
Assess and analyze all executed payment files, direct debit files, and manual payments
Review bank charges daily to ensure compliance with approved rates
Ensure discrepancies between our financial system and bank statements are addressed
Resolve reconciliation issues promptly and escalate them to the direct supervisor as needed
Maintain filing of all bank statements in an organized manner
Complete other reasonable work-related tasks as assigned
Capture and record bank interest, foreign exchange rates, and applicable bank charges
Ensure all open items across different banks are aged no more than 90 days

New

Quality Associate II

As a Quality Associate II, you will have the outstanding opportunity to lead all...

Location

United States , Mountain Home

Salary:

88000.00 - 110000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Minimum associate’s degree required
Bachelor’s of Science strongly preferred
At least 5 years of operations or quality experience, with leadership experience highly preferred
Ability to generate reports, trend performance, and perform data analysis for quality systems
Strong interpersonal communication and leadership skills
Self-motivated with the ability to handle a variety of tasks
Reliable attendance is essential, with the possibility of overtime work, including nights and weekends
Ability to use hands and fingers to manipulate office equipment
Capability to stand and walk for extended periods
Ability to lift up to 40 lbs

Job Responsibility

Possess detailed knowledge of GMP/QSR, ISO requirements, Corporate Quality Manual (CQM), SOP's, specifications, and in-process and final release requirements
Demonstrate excellent communication skills, both written and spoken, for presentations, classroom instruction, and generating reports, memos, and project status updates
Apply direct technical and organizational management skills to initiate, implement, complete, and sustain subordinate activities and behaviors
Implement and ensure compliance of manufacturing and quality control operations with corporate specifications, SOPs, and Good Manufacturing Practices/Quality System Regulations
Take direct responsibility for the plant pest control program, including coordinating with pest control vendors and performing regular inspections and annual reports
Participate in or manage quality assessments of suppliers to analyze compliance and assess risk
Frequently interact with subordinate supervisors and functional peer group managers
Coordinate the plant calibration program, partnering with maintenance staff on calibrations and preparing monthly completion reports for management review
Coordinate the site visual inspection program and continuous process verification (CPV)
Engage directly with auditors regarding pest control, calibrations, visual inspection, critical systems, and CPV

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts

Fulltime

New

Server

We are looking for a Server who brings friendly energy, enthusiasm, and willingn...

Location

United States , Gainesville

Salary:

10.98 USD / Hour

Perkins Restaurant & Bakery

Expiration Date

Until further notice

Requirements

Prior serving experience is preferred, but not required
Excellent customer service and interpersonal skills
Ability to work in a fast-paced, team-oriented environment
Ability to lift and carry up to 50 lbs
Ability to stand, walk, reach, and bend for extended periods

Job Responsibility

Provides excellent customer service to all guests, ensuring their satisfaction
Greets guests promptly, assists with menu selection, and makes recommendations when necessary
Accurately takes and places orders, delivering them promptly once prepared
Addresses guests' concerns or issues, escalating to management as needed
Maintains cleanliness of tables, dining area, and pantry during shift
Completes all side work as assigned
All other duties as assigned

What we offer

Weekly Pay
Competitive Wages
Meal Discounts
Paid Vacation Time
Flexible Scheduling
401(k) Savings Plan
Advancement Opportunities
Medical, Dental, Vision, Life Insurance, Disability Insurance
401k with Company Match
Growth Opportunities

Parttime

New

Business Execution Director

Wells Fargo is seeking a Business Execution Director to support Business Credit ...

Location

United States , Wilmington; Charlotte; Columbus

Salary:

185000.00 - 300000.00 USD / Year

Wells Fargo

Expiration Date

May 27, 2026

Requirements

10+ years of Business Execution, Implementation, or Strategic Planning experience, including Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of management or leadership experience
Experience in risk management, business execution, governance, compliance, or regulatory affairs, preferably within financial services or payments/cards
Strong knowledge of credit card or payments businesses, including regulatory and operational risk considerations

Job Responsibility

Own and oversee the risk and control framework for the Business Credit Card business, ensuring alignment with enterprise risk standards
Identify, assess, and manage operational, compliance, reputational, and strategic risks across the product lifecycle
Lead risk assessments, issue management, and remediation plans
ensure timely closure of audit, regulatory, and risk findings
Act as the primary point of accountability for risk-related matters impacting the business
Manage regulatory engagement and preparedness including examinations, inquiries, and ongoing supervisory activities related to the business credit card portfolio
Partner closely with Legal, Compliance, and Corporate Risk to interpret regulatory requirements and translate them into business-ready actions
Ensure policies, procedures, and controls meet applicable laws and regulations (e.g., UDAAP, payments, credit, servicing, and data governance obligations)
Lead governance routines for the business, including risk committees, change management forums, and executive readouts
Develop and maintain high-quality management reporting, KPIs, KRIs, scorecards, and issue tracking to support senior leadership decision-making

What we offer

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement

Fulltime

Select Country

Manager - M-Pesa Finance Operations

Vodafone

Location:
Mozambique , Maputo

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 21, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Manager - M-Pesa Finance Operations