Manager M-Pesa Finance Business Partner Job at Vodafone (Kinshasa)

Manager - M-Pesa Finance Operations

Working together the Executive Head of Department (EHOD) and other team members ...

Location

Mozambique , Maputo

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Accounting degree with at least 5 years’ experience in a similar role
Preferably a post graduate qualification in accounting
Chartered Accountant or equivalent qualification will be beneficial
An acceptable combination of academic qualifications and work experience may be considered in lieu of minimum requirements
Ability to communicate at senior/executive management level
Excellent communication and presentation skills both written and verbal
Interpersonal skills
Delegation skills & leadership skills
Ability to work under pressure (fast pace, tight deadlines, long hours, etc.)

Job Responsibility

Responsibility of M-Pesa Finance functions, including control environment, finance operations, accounting and financial reporting
Responsible for month-end accounting process including all monthly reconciliations, account analysis and monitoring of financial results
Ensure effective implementation/management of the finance strategy by means of providing direction, structure, frameworks and models
Effective relationships and stakeholder management at a strategic level within M-Pesa environment addressing customer requirements and business needs
Understand key business drivers, develop models/manage forecasting/ budgeting process
Regular support/interaction with M-pesa Business Operations continuously engaging with all “customers”/business partners to maintain relationships and to ensure the effective management/growth and success and achievement of targets
Align and comply with policies and procedures as per Group requirements
Ensure compliance with IFRS standards
Cost awareness and actively seeking for savings and cost optimisation in M-Pesa focussing on Opex and Capex, also revenue opportunities
Ensure reporting compliance with Central Bank requirements

Product Support Manager - M-Pesa Operations

The Product Support Manager is a key and strategic resource responsible for ensu...

Location

Tanzania, United Republic of , Dar Es Salaam

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, IT, Engineering, or related field
Professional certifications in project management, product management, or service operations are an added advantage
At least 5 years’ experience in mobile money, telecom, fintech, digital financial services, or product operations roles
Experience in customer experience improvement, process optimization, or operations management
Experience coordinating cross-functional teams and managing external partners

Job Responsibility

Proactively monitor and identify customer pain points across all M-Pesa journeys
Work closely with Customer Operations to address escalations, resolve friction points, and enhance service reliability
Ensure timely root-cause analysis and systemic fixes for recurring issues
Lead continuous improvement initiatives to strengthen customer satisfaction and reduce operational gaps
Coordinate operational readiness for all M-Pesa product launches and enhancements
Ensure new products/changes are thoroughly tested (UAT, SIT) and fully compliant with CX Gate standards
Maintain end-to-end visibility of product journeys and performance across channels
Identify manual or inefficient operational processes and drive automation solutions
Collaborate with Technology and Digital teams to implement tools that enhance speed, accuracy, and customer experience
Track and report automation benefits, including cost savings and process improvements

M-Pesa Director

To build and scale M-Pesa into Tanzania’s leading digital financial services pla...

Location

Tanzania, United Republic of , Dar Es Salaam

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong leadership and proven experience in fintech, digital financial services, or payments ecosystems
Commercial acumen with demonstrated P&L ownership and growth delivery
Strategic thinking with ability to build and scale platform-based business models
Strong stakeholder management and ability to influence regulators and partners
Customer-centric mindset with focus on innovation, data-driven decisions, and digital excellence
Bachelor’s degree in business, finance, technology, or related field
Minimum 15 years’ experience in financial services, fintech, telecoms, or banking
Significant executive leadership experience managing large-scale, regulated businesses
Proven experience in digital financial services (payments, lending, or ecosystem platforms)

Job Responsibility

Define and execute the Financial Services strategy, owning full P&L, to deliver scalable growth, profitability, and market leadership across payments, credit, savings, insurance, and digital financial solutions
Build and scale strategic partnerships with banks, fintechs, merchants, and government to position M-Pesa as the preferred digital payments and financial services platform
Lead development and adoption of innovative, customer-centric financial products leveraging data, technology, and digital channels to improve experience and increase usage
Drive revenue growth through optimized pricing, merchant and agent network expansion, and omnichannel distribution, ensuring strong market penetration across all customer segments
Ensure regulatory compliance (AML, KYC, data privacy), strengthen fraud prevention and system resilience, and maintain high levels of customer trust and operational efficiency
Builds a high-performing M-Pesa organization by empowering leaders, shaping a scalable talent structure, and developing critical fintech capabilities. The role drives attraction, development, and retention of top talent while embedding a strong performance culture, structured learning, and knowledge sharing to enhance engagement, productivity, and innovation

Fulltime

EHOD - M Pesa Finance

The EHOD of M-Pesa Finance will be responsible to provide strategic and operatio...

Location

Mozambique , Maputo

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Degree in Finance, Accounting, Economics, or Business
10+ years of progressive senior Finance leadership experience in multinational, telecom, fintech, or financial services sectors
Experience in dealings with the Central Bank, knowledge of financial system regulations, and leadership in regulatory negotiations
Background in managing complex corporate groups, working across different reporting areas
Proven experience in IFRS reporting, treasury, taxation, and regulatory compliance
Strong financial leadership in fintech or banking, preferably in multinational/regulatory environments
Proven stakeholder management: Board, regulators, auditors, investors, and Group functions
High strategic acumen, with the ability to translate business goals into financial strategies and execution plans
Excellent people leadership skills: coaching, performance management, building high-performing teams
Strong analytical, critical-thinking, and decision-making skills under pressure

Job Responsibility

Lead and oversee all Finance domains: accounting, financial reporting, tax, treasury, financial planning & analysis (FP&A), and internal controls
Define and implement financial strategies aligned with M-Pesa’s business objectives, growth targets, and regulatory environment
Ensure compliance with IFRS, Group policies, and Bank of Mozambique requirements
Deliver accurate and timely monthly, quarterly, and annual reporting to local ExCo, Vodacom, and Vodafone Group
Own financial planning cycle, including budgeting, forecasting, and long-term planning
Oversee cash management, liquidity planning, and capital allocation
Drive automation and process optimisation within Finance to enhance efficiency and reliability
Provide financial advice and business partnering support to the CEO and ExCo on investment decisions, pricing models, new products, and market entry strategies
Ensure robust risk management frameworks, including controls for revenue assurance, fraud prevention, tax exposures, and compliance
Understanding of governance frameworks applied to regulated financial institutions

Rtr Specialist And Business Excellence

The R2R Specialist with Business Excellence focus is responsible for overseeing ...

Location

Congo, the Democratic Republic of the , Kinshasa

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Data Analytics and Insights
Continuous Improvement
Communication
Business Partnering
Budgeting
Billing
Blockchain
Banking
Analytics
ETC

Job Responsibility

Ensure accurate and timely monthly, quarterly, and yearly financial close, including preparation and review of closing comments and top 11 controls documentation
Respond to group and internal queries, ensuring compliance with reporting policies
Coordinate with managers across departments to ensure the delivery of quality financial reports
Address and remediate audit points related to finance operations raised by internal audit, SOX team, and other external review bodies
Track and work with each manager on findings, ensuring timely closure of issues
Build and maintain a network within Business Excellence teams across other OpCos to align processes and ensure standardization
Lead initiatives to improve efficiency and controls within finance operations
Collaborate with cross-functional teams to standardize processes, share best practices, and optimize controls
Manage and maintain documentation related to controls, processes, and audit trails, including month-end close documentation
Manage invoicing and settlement of intercompany transactions linked with trading partners

AML & Compliance Analyst

Location

Congo, the Democratic Republic of the , Kinshasa

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

5 year bachelor degree or 3 years bachelor degree
Strong analytical and investigation skills
High Computer literacy
SQL and PL/SQL Scripts, Elaborate reports & presentation, Use of AI and Machine Learning
6 Months experience in Compliance, Mobile Money, Electronic Banking, Revenue Assurance, Fraud, Internal Controls, Investigations, VAS or Audit in telecom/banking environment
Understanding of Mobile Money system functioning
English & French

Job Responsibility

Identify actual and potential money laundering, terrorism financing, proliferation financing or Illegal Wildlife Trade activities
Lead appropriate actions to stop and prevent fraud, money laundering, terrorism financing, proliferation financing or Illegal Wildlife Trade activities
Conduct Compliance Review, Analysis, Screening, Monitoring and deep investigations
Ensure that all stakeholders are complying with all applicable laws, policies and procedures
Identify fraudsters or people involved in suspicious activities related to financial crimes
Ensure that all Customers and Business KYC are compliant through a quality assurance process on KYC and Due Diligence
Conduct investigation and analysis on watchlist screening and transactions monitoring escalated alerts
Ensure Cases lifecycle, SAR and ST Register Management on escalated cases for investigation
Ensure monitoring of Betting & Gaming companies
Manage Customer Risk Profiling

Fulltime

New Financial Services Specialist

The role involves execution and implementation of New Financial services (NFS) p...

Location

Tanzania, United Republic of , Dar Es Salaam

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

2 Years or more experience working in Mobile Money or Banking/Financial Services preferably with experience of digital financial products
Bachelor Degree in Commerce, Economics, Financial technology or related fields
Master’s Degree will be an added advantage
Strong analytical skills, conceptual thinking, problem solving ability and strong business acumen
Advanced Microsoft Excel and PowerPoint
Knowledgeable with MsQL and Database is a key added advantage
Strong understanding of all aspects of local markets and needs of customer
Strong knowledge of mobile money, Fintech and financial services
Self-starter with exceptional people, strong presentation and communication skills
Solid influencing and negotiation skills

Job Responsibility

Execute the NFS product portfolio as per the strategy aligned
Drive day to day products initiatives as per the aligned strategy
Develop, execute and manage implementation of NFS products adoption strategy
Ensure deliverable of revenue targets on each product line
Provide day to day analytical insights and reports on product performance and advice NFS manager accordingly
Ensure top mind of the dynamics of different financial services market in Tanzania and around the world
Execute and manage NFS products roadmap
Bring about innovation of new financial services product to fit the market need and drive M-Pesa ambitions on financial services space
Continuous review, evaluate and enhance the current product offering
Drive execution of products enhancements as per the roadmap stipulated

Payments Product Manager

Drive and oversee the successful delivery of M-Pesa’s strategic payment collecti...

Location

Tanzania, United Republic of , Dar Es Salaam

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Advanced understanding of project best practices and methodologies
Ability to communicate effectively with top management while presenting progress status, risks, issues or when motivating for project resources
Analytical and problem-solving skills
Stakeholder engagement & Strong interpersonal and communication skills
Tech Savy skills
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
Bachelor’s degree in Business Administration, Project Management, Finance, IT, or related field (Master’s preferred)
Minimum of 5 years’ experience in managing large-scale public service or revenue collection projects
Vast experience in Transportation sector i.e Air, Water, Rail, Busses etc
Proven experience in stakeholder engagement, contract management, and team leadership

Job Responsibility

Lead the definition of project scope, objectives, approach, governance structures, controls, and acceptance criteria in alignment with business goals
Facilitate project definition workshops, trainings and prepare comprehensive Project Initiation Documents
Develop detailed project plans outlining activities, milestones, deliverables, resource requirements, and ownership
Oversee the facilitation and documentation of business requirements in collaboration with key stakeholders
Monitor and manage financial performance against budget throughout the project lifecycle
Act as the primary liaison between M-Pesa and the client, ensuring seamless communication and coordination across business and technical teams
Manage and nurture the relationship, providing regular updates to the client while ensuring that key feedback and action points are effectively communicated back to M-Pesa Limited for timely resolution and follow-up
Serve as the bridge between M-Pesa and the partner, ensuring alignment on project goals, expectations, and deliverables, while managing any issues that arise and ensuring mutual satisfaction
Provide strong leadership and direction to cross-functional project teams, ensuring alignment with project objectives
Maintain high levels of stakeholder engagement and ensure effective communication throughout all project phases, balancing competing demands for scope, time, cost, quality, risk, and benefits

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Manager M-Pesa Finance Business Partner

Job Description

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