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Manager, Legal Support Services

https://www.randstad.com Logo

Randstad

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Location:
Canada , Montréal

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Category:
Legal

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Contract Type:
Not provided

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Salary:

95000.00 - 125000.00 CAD / Year
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Job Description:

Are you looking for a new administrative challenge? Are you interested in a career in the legal sector? Do you have experience in leadership? Are you looking to join a national organization that fosters the personal development of individuals and offers stimulating career prospects? Our client, a major national legal firm, is looking to hire a Manager, Legal support services. This firm has won the award of one of Canada’s Best Diversity Employers for several consecutive years! The profile we are looking for for this role is a solution oriented team leader with great communication skills. Ideally, this candidate wants to stay a long time as trust, building relationships, and assessing lawyers and legal assistant’s skills, weaknesses, compatibility, and personalities is a constant and ever evolving challenge.

Job Responsibility:

  • Oversee the Legal Assistant team and strategically pair them with Lawyers to optimize desk-side efficiency
  • Serve as the primary point of contact between Lawyers, Legal Assistants, and Management to ensure seamless inter-departmental communication and alignment
  • Ensuring development of direct reports to meet the company's objective of producing strong co-operative work units
  • Employee coaching and management
  • Monitor and analyze office data to identify workflow trends, delivering actionable reports and recommendations for operational improvements
  • Coordinating follow-up on employee technical training
  • Determining requirements for effective delegation of legal assistant work
  • Maintain accurate personnel and service records, ensuring all statistical data is organized and accessible for firm reporting
  • Organize and supervise work units to maintain high output levels and ensure staff are meeting the firm's tactical objectives
  • Manage the logistics and execution of team-building events and firm-wide meetings

Requirements:

  • A minimum of 10 years of experience in the legal field, including at least 3 years of management experience
  • Completed post-secondary education in Business Administration, HR or a related field or extensive relevant work experience
  • Fluent bilingualism in both French and English
  • Minimum 10 years of experience, with at least 3 years managing a large team, ideally in a professional services environment
  • Highly developed problem solving, conflict management and negotiation skills, including the ability to successfully resolve performance and disciplinary issues. Ability to develop and deliver creative solutions
  • Excellent analytical and critical thinking skills
  • Demonstrated proficiency in numeracy skills
  • Strong written and oral communication skills
  • Able to communicate effectively with individuals at all levels of the Firm while maintaining composure
  • Intermediate skill level with Office Suite
  • Demonstrated experience in change management and keen interest in continuous process improvement
  • Proven organizational skills and ability to prioritize work in a fast-paced environment on a national platform
  • Ability to develop strong trusting relationships in order to gain support and achieve results
What we offer:
  • Competitive Salary based on experience
  • Exceptional benefits from day one including firm-paid group insurance coverage, a wellness program, and a technology expense allowance
  • Bonus up to 9%
  • RRSP after 1 year up to 4% ...
  • Vacation: 4 weeks of vacation
  • Personal Days: 6 personal days. + 2 extra days ( 1 for volunteer and one for birthday)
  • Strong community involvement and a commitment to equity, diversity and inclusion
  • A commitment to professional development and growth opportunities for employees at all levels, supported by a culture that fully embraces and encourages two-way feedback

Additional Information:

Job Posted:
March 01, 2026

Expiration:
April 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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