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Marriott Bonvoy Logo Marriott Bonvoy · Human Resources

Manager Learning & Development

Qatar · Job Posted February 14, 2026
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Job Description

Specializes in performance development and learning delivery of brand and service-related topics to support the hotels in a designated region. Plans and executes key learning delivery and leadership development activities. Facilitates and/or delivers specified on-property training, including core required training and brand training for hourly associates, supervisors and leaders. Is the subject matter expert on brand and leadership development tools and resources, educating all leaders in their resources and assisting in their development as requested/appropriate. Monitors compliance of all required training, including training programs for new hires, brand training initiatives, and working directly with HR and Operations Leaders to drive compliance for all required training. Verifies programs/processes are effectively implemented to accomplish objectives in alignment with broader business objectives.

Job Responsibility

  • Specializes in performance development and learning delivery of brand and service-related topics to support the hotels in a designated region
  • Plans and executes key learning delivery and leadership development activities
  • Facilitates and/or delivers specified on-property training, including core required training and brand training for hourly associates, supervisors and leaders
  • Is the subject matter expert on brand and leadership development tools and resources, educating all leaders in their resources and assisting in their development as requested/appropriate
  • Monitors compliance of all required training, including training programs for new hires, brand training initiatives, and working directly with HR and Operations Leaders to drive compliance for all required training
  • Verifies programs/processes are effectively implemented to accomplish objectives in alignment with broader business objectives
  • Acts as a subject matter expert for the Leadership Learning Guide and other leadership related tools/resources
  • educates all end users and assists with Performance Development Plans as appropriate
  • Assists HR Leaders in driving Management Development & Readiness Process (MDRP) activities for the region
  • Plays an active role in Voyager programs to verify new leaders are fully engaged with the program, receive proper coaching and required training
  • Engages in property-related problem resolution and performance issue management
  • Consults with hotel and department leaders to understand the challenges and deliver learning solutions against those challenges
  • Communicates clearly and effectively with stakeholders to promote learning and verify stakeholders are aligned with learning priorities
  • Partners with General Managers, HR Leaders and Operations Leaders to confirm learning is focused on goal accomplishment and ultimately balanced scorecard improvement
  • Keeps all stakeholders aligned with learning objectives and learning delivery across the supported hotels

Requirements

  • High school diploma or GED
  • 2 years’ experience in hotel operations or a related professional area
  • 4-year degree from an accredited university in Human Resources, Business Administration, or related major (Preferred)
  • Prior work experience in hotel-based hourly Generalist role or Human Resources Manager role (Preferred)
  • Prior work experience in hotel operations leadership role (Preferred)
  • Multi-lingual experience (Preferred)
  • TC2 Certified (Marriott) or adult learning/platform skills certification (external) (Preferred)

Nice to have

  • 4-year degree from an accredited university in Human Resources, Business Administration, or related major
  • Prior work experience in hotel-based hourly Generalist role or Human Resources Manager role
  • Prior work experience in hotel operations leadership role
  • Multi-lingual experience
  • TC2 Certified (Marriott) or adult learning/platform skills certification (external)
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