CrawlJobs Logo

Manager, Learning & Development Operations, Greater China

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
China , Hong Kong

Category Icon
Category:
Human Resources

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Manager, Learning & Development (L&D) Operations drives the deployment and adoption of the Power of M initiative across Greater China’s managed and franchised hotels. The role serves as the bridge between global strategy and regional execution to ensure hotels and teams receive the right learning resources and are fully equipped with the knowledge and skills needed to successfully adopt new systems. This position also provides regional L&D support for Hong Kong, Macau, Taiwan, and Hainan (HMTH), partnering closely with property L&D leaders, and above property teams to drive consistent learning execution and capability development.

Job Responsibility:

  • Orchestrates end‑to‑end learning readiness for cutover stages (Prepare, Ready, Launch, Sustainment, and post T+60), providing timelines, resources, and clear points of contact
  • Partner with Learning Technology to identify and mitigate risks related to learning assignments
  • Facilitate workshops, webinars, and office hours to drive readiness and completion of learning-related activities deployment phases
  • Tracks learner progress and readiness requirements, reporting on milestones to maintain deployment momentum
  • Participate in relevant Power of M learning meetings and translate key action items into Greater China execution plans
  • Ensure all activities are sequenced in lockstep with deployment milestones
  • Identify Greater China–specific learning needs (e.g. content, communications) and develop appropriate solutions
  • Oversee the integration of Power of M learning content into existing curricula
  • Engage subject matter experts and continent teams for content and curriculum reviews, including non-systems learning
  • Collaborate with Business Transformation Office, deployment teams, and End User Councils on learning strategies and change communications
  • Builds alignment across global, continent, and regional stakeholders to coordinate workstreams and amplify program communications and execution in step with the broader transformation
  • Maintain strong partnerships with GC Learning and deployment teams to support wave cutovers while balancing continent BAU learning needs
  • Tracks learning readiness and adoption metrics, converting insights into timely, actionable interventions that sustain progress across deployment phases
  • Assesses learning effectiveness, identifies improvement opportunities across communities, and provides leadership with insights via dashboards and reports
  • Onboards and partners with property level L&D leaders to ensure consistent on property training delivery and completion of learning requirements
  • Provide regular updates to the Senior Director of HR and support annual talent program nominations
  • Deliver regional L&D programs in English and Cantonese while supporting continent-wide initiatives
  • Engage and maintain regular connection with property L&D leaders

Requirements:

  • Bachelor’s degree in Business, Human Resources, Learning & Development, or a related field
  • 5+ years of experience in project management, change deployment, or L&D roles
  • Experience managing large-scale learning deployments or regional training programs
  • Demonstrates strong capabilities in project planning, progress tracking, and proactive risk escalation
  • Effectively coordinates complex workstreams and ensures alignment across cross‑functional and above‑property stakeholder
  • Operates with clarity, focus, and adaptability in fast paced, dynamic, and evolving environments
  • Delivers effective facilitation and presentations, with experience in both in person and virtual training
  • Communicates clearly and concisely, with the ability to simplify complex information for diverse audiences
  • Proficient in data analysis, reporting, and LMS tools to support learning delivery and measurement
  • Fluent in English, Cantonese and Mandarin
  • Able to travel to provide regional learning support as needed

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Icon
Marriott Bonvoy - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager, Learning & Development Operations, Greater China

New

Agency Solution Manager, Greater China

As an Agency Solution Manager, you will be a technical and consultative expert, ...
Location
Location
Hong Kong
Salary
Salary:
Not provided
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business, Marketing, Data Science, Computer Science, or related field
  • 5+ years' experience in digital marketing, ad operations, analytics, or technical solutions
  • Advanced skills in data analysis (e.g., SQL, Python, Tableau, Excel)
  • Experience with AI productivity tools and workflow automation
  • Professional working proficiency in Mandarin, Cantonese and English is essential
  • Confident in problem-solving, communication, and stakeholder management skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Experience with Meta’s advertising products and APIs
Job Responsibility
Job Responsibility
  • Data Analysis & Insights: Analyze campaign and platform data to identify trends, risks, and opportunities for agencies. Build dashboards, reporting templates, and deliver actionable recommendations to agency partners and internal teams. Translate complex data into clear, business-focused insights
  • Solution Enablement: Support agencies in implementing and optimizing Meta’s advertising solutions, including technical onboarding and troubleshooting. Conduct training sessions and workshops on Meta’s tools, analytics platforms, and best practices. Develop and maintain technical documentation and enablement resources
  • AI & Automation Focus: Advocate for and implement AI-powered productivity tools and automation workflows to streamline agency and internal team operations. Share best practices and learnings across teams to drive scalable impact. Stay current with the latest AI and automation trends relevant to digital marketing
  • Cross-Functional Collaboration: Work closely with product, engineering, analytics, and sales teams to resolve technical challenges and drive continuous improvement. Foster relationships with agency stakeholders, ensuring alignment and successful solution delivery
  • Communication & Language Skills: Communicate effectively in Mandarin, Cantonese, and English, adapting style for agencies and their clients as audiences. Facilitate clear, structured discussions with agencies and internal teams
Read More
Arrow Right

Team Lead, Implementation, Greater China

Lead and grow a high-performing team of Implementation Engineers across Shanghai...
Location
Location
China , Shanghai
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of people leadership experience, managing Implementation Engineers, Technical Consultants, or similar technical delivery teams
  • Proven ability to hire, retain, and develop top talent
  • Hands-on experience delivering complex integration projects in enterprise environments (payments/fintech preferred)
  • Track record of driving operational improvements, process changes, tooling, and scalable methodologies
  • Comfortable operating in a global organization, collaborating across time zones and cultures
  • Fluency in Mandarin and English (written and spoken) is required
Job Responsibility
Job Responsibility
  • Set direction and strategy for Implementation in Greater China
  • Drive implementation excellence by ensuring customers go live efficiently with scalable, production-grade integrations
  • Coach and develop your team through clear goals, frequent feedback, mentoring, and performance management
  • Be the escalation layer and sparring partner for complex technical projects, stakeholder management, and customer outcomes
  • Foster an inspiring, feedback-driven culture
  • Deploy talent to the highest-impact work, balancing customer outcomes, learning opportunities, and business priorities
  • Act as a process multiplier, improving tooling, ways of working, and delivery velocity
  • Partner cross-functionally (Sales, Account Management, Product, Support, and Ops) to remove blockers and improve end-to-end customer experience
  • Contribute to global initiatives that improve the scale, consistency, and quality of Implementation across regions
  • Fulltime
Read More
Arrow Right
New

Retail Security Operations Account Manager

The Account Manager job is accountable for day-to-day operations of an assigned ...
Location
Location
United States , Bethesda
Salary
Salary:
107000.00 - 117000.00 USD / Year
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Four year degree in Criminal Justice, Business Administration or related field
  • Previous Contract Security, facilities management, military or law enforcement experience
  • At least 2 years of business management/operations/supervisory experience
  • Ability to develop and grow customer relationships
  • Experience in hiring, developing, motivating and retaining quality staff
  • Outstanding interpersonal and communications skills required
  • Ability to work in a team-oriented management environment with the ability to work independently
  • Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
  • Previous payroll, billing and scheduling experience preferred
  • Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Job Responsibility
Job Responsibility
  • Supervise the day to day security operations of an assigned client site
  • Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
  • Ensure the client site is provided with high quality security services to protect people and property
  • Build, improve and maintain effective relationships with both client and employees
  • Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
  • Ensure all required reporting and contract compliance requirements are met
  • Assure regular communication of issues or program with Client
  • Handle any escalated security issues or emergency situations appropriately
  • Other management responsibilities as determined by Client or District Manager
  • Communicate staffing needs via Requisition Form
What we offer
What we offer
  • Employee Assistance Program
  • Employee Discount Program
  • Tuition Discount Program
  • Training & Career Development Programs
  • Fulltime
Read More
Arrow Right
New

Operations Manager

We are looking for an experienced Operations Manager to oversee the operations f...
Location
Location
United States , Minneapolis
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of experience in operations management within the banking industry
  • Proven ability to lead and coach teams, fostering detail-oriented growth and high performance
  • Demonstrated experience in implementing process improvements and scalable solutions
  • Excellent communication and collaboration skills to work effectively across departments
  • Familiarity with system upgrades and product rollouts, including testing and training processes
  • Strong analytical skills to conduct risk assessments and recommend appropriate controls
  • Ability to manage priorities, workloads, and departmental restructuring as needed
Job Responsibility
Job Responsibility
  • Supervise and guide the Operations team to ensure accurate and timely processing of products and services
  • Develop and implement scalable solutions and process improvements to enhance departmental efficiency and cost-effectiveness
  • Monitor compliance with federal and state regulations, addressing findings from audits and reviews promptly and thoroughly
  • Facilitate system upgrades and introduce new products and services by collaborating with relevant departments and overseeing implementation, testing, and training
  • Serve as the primary liaison between Deposit Operations and other internal teams, fostering clear communication and collaboration
  • Provide coaching and training to team members to ensure skill development and effective task completion
  • Evaluate and recommend updates to departmental services and structures to align with organizational goals
  • Conduct ongoing risk assessments and implement controls to mitigate potential issues while ensuring adherence to bank policies
  • Participate in bank committees and offer guidance on risk management and operational strategies
  • Ensure the department meets or exceeds financial performance goals by managing budgets and validating invoices
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
Read More
Arrow Right
New

Security Solutions Product Lead, JP and KR

As the Security Solutions Product Lead for Japan and Korea, you will be responsi...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
mastercard.com Logo
Mastercard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in product management
  • Strong understanding of security frameworks and customer challenges in this space in context of payments industry
  • Proven experience in GTM strategy, pricing, and customer engagement
  • Familiarity with Japan and Korea regulatory and fraud landscape
  • Excellent communication, stakeholder management, and analytical skills
  • Bachelor’s degree in technology, Business, or related field
  • MBA is a plus
Job Responsibility
Job Responsibility
  • Product SME, supporting business development in customer engagements and RFPs to drive revenue
  • Identify market needs, validate product concepts with customers, and build business cases for new solutions
  • Define and manage pricing strategies, billing models, and product lifecycle (including sunsetting and rationalization)
  • Monitor product performance and fraud trends, delivering insights through QBRs and to Sales/Account teams
  • Drive adoption and retention by partnering with Customer Success, Technical Account managers and delivery teams
  • Develop and execute GTM strategies including bundling, pricing for new solutions, and embedding SSO in broader platforms
  • Evaluate product-market fit and maintain feedback loops with global/AP teams to inform roadmap and enhancements
  • Represent the organization in industry forums and contribute to thought leadership through global insights
  • Build strategic partnerships to scale SSO offerings and co-create value propositions with key partners
What we offer
What we offer
  • Competitive compensation
  • Flexible work arrangements
  • Career development opportunities
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...
Location
Location
United States of America , Garrison
Salary
Salary:
14.50 - 16.50 USD / Hour
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
Job Responsibility
Job Responsibility
  • Greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
  • Working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
  • Provide regular and predicable onsite attendance
  • Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store
What we offer
What we offer
  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Cicero
Salary
Salary:
17.00 - 27.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
May 18, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand patients’ reactions, and respond appropriately
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • Affordable medical plan options
  • a 401(k) plan (including matching company contributions)
  • an employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
  • Parttime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Los Angeles
Salary
Salary:
19.52 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
May 17, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand patients’ reactions, and respond appropriately
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
  • Parttime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy