CrawlJobs Logo
Marriott Bonvoy Logo Marriott Bonvoy · Human Resources

Manager, Learning & Development Operations, Greater China

China, Hong Kong · Job Posted March 22, 2026
Apply Position
Job Link Share

Job Description

The Manager, Learning & Development (L&D) Operations drives the deployment and adoption of the Power of M initiative across Greater China’s managed and franchised hotels. The role serves as the bridge between global strategy and regional execution to ensure hotels and teams receive the right learning resources and are fully equipped with the knowledge and skills needed to successfully adopt new systems. This position also provides regional L&D support for Hong Kong, Macau, Taiwan, and Hainan (HMTH), partnering closely with property L&D leaders, and above property teams to drive consistent learning execution and capability development.

Job Responsibility

  • Orchestrates end‑to‑end learning readiness for cutover stages (Prepare, Ready, Launch, Sustainment, and post T+60), providing timelines, resources, and clear points of contact
  • Partner with Learning Technology to identify and mitigate risks related to learning assignments
  • Facilitate workshops, webinars, and office hours to drive readiness and completion of learning-related activities deployment phases
  • Tracks learner progress and readiness requirements, reporting on milestones to maintain deployment momentum
  • Participate in relevant Power of M learning meetings and translate key action items into Greater China execution plans
  • Ensure all activities are sequenced in lockstep with deployment milestones
  • Identify Greater China–specific learning needs (e.g. content, communications) and develop appropriate solutions
  • Oversee the integration of Power of M learning content into existing curricula
  • Engage subject matter experts and continent teams for content and curriculum reviews, including non-systems learning
  • Collaborate with Business Transformation Office, deployment teams, and End User Councils on learning strategies and change communications
  • Builds alignment across global, continent, and regional stakeholders to coordinate workstreams and amplify program communications and execution in step with the broader transformation
  • Maintain strong partnerships with GC Learning and deployment teams to support wave cutovers while balancing continent BAU learning needs
  • Tracks learning readiness and adoption metrics, converting insights into timely, actionable interventions that sustain progress across deployment phases
  • Assesses learning effectiveness, identifies improvement opportunities across communities, and provides leadership with insights via dashboards and reports
  • Onboards and partners with property level L&D leaders to ensure consistent on property training delivery and completion of learning requirements
  • Provide regular updates to the Senior Director of HR and support annual talent program nominations
  • Deliver regional L&D programs in English and Cantonese while supporting continent-wide initiatives
  • Engage and maintain regular connection with property L&D leaders

Requirements

  • Bachelor’s degree in Business, Human Resources, Learning & Development, or a related field
  • 5+ years of experience in project management, change deployment, or L&D roles
  • Experience managing large-scale learning deployments or regional training programs
  • Demonstrates strong capabilities in project planning, progress tracking, and proactive risk escalation
  • Effectively coordinates complex workstreams and ensures alignment across cross‑functional and above‑property stakeholder
  • Operates with clarity, focus, and adaptability in fast paced, dynamic, and evolving environments
  • Delivers effective facilitation and presentations, with experience in both in person and virtual training
  • Communicates clearly and concisely, with the ability to simplify complex information for diverse audiences
  • Proficient in data analysis, reporting, and LMS tools to support learning delivery and measurement
  • Fluent in English, Cantonese and Mandarin
  • Able to travel to provide regional learning support as needed
Marriott Bonvoy - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Manager, Learning & Development Operations, Greater China

8 matching positions

Manager, Learning & Development Operations, Greater China

The Manager, Learning & Development (L&D) Operations drives the deployment and a...
Location
Location
China , Hong Kong
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business, Human Resources, Learning & Development, or a related field
  • 5+ years of experience in project management, change deployment, or L&D roles
  • Experience managing large-scale learning deployments or regional training programs
  • Fluent in English, Cantonese and Mandarin
Job Responsibility
Job Responsibility
  • Orchestrates end‑to‑end learning readiness for cutover stages
  • Partner with Learning Technology to identify and mitigate risks related to learning assignments
  • Facilitate workshops, webinars, and office hours to drive readiness and completion of learning-related activities deployment phases
  • Tracks learner progress and readiness requirements, reporting on milestones to maintain deployment momentum
  • Participate in relevant Power of M learning meetings and translate key action items into Greater China execution plans
  • Ensure all activities are sequenced in lockstep with deployment milestones
  • Identify Greater China–specific learning needs and develop appropriate solutions
  • Oversee the integration of Power of M learning content into existing curricula
  • Engage subject matter experts and continent teams for content and curriculum reviews
  • Collaborate with Business Transformation Office, deployment teams, and End User Councils on learning strategies and change communications
  • Fulltime
Read More
Arrow Right

Agency Solution Manager, Greater China

As an Agency Solution Manager, you will be a technical and consultative expert, ...
Location
Location
Hong Kong
Salary
Salary:
Not provided
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business, Marketing, Data Science, Computer Science, or related field
  • 5+ years' experience in digital marketing, ad operations, analytics, or technical solutions
  • Advanced skills in data analysis (e.g., SQL, Python, Tableau, Excel)
  • Experience with AI productivity tools and workflow automation
  • Professional working proficiency in Mandarin, Cantonese and English is essential
  • Confident in problem-solving, communication, and stakeholder management skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Experience with Meta’s advertising products and APIs
Job Responsibility
Job Responsibility
  • Data Analysis & Insights: Analyze campaign and platform data to identify trends, risks, and opportunities for agencies. Build dashboards, reporting templates, and deliver actionable recommendations to agency partners and internal teams. Translate complex data into clear, business-focused insights
  • Solution Enablement: Support agencies in implementing and optimizing Meta’s advertising solutions, including technical onboarding and troubleshooting. Conduct training sessions and workshops on Meta’s tools, analytics platforms, and best practices. Develop and maintain technical documentation and enablement resources
  • AI & Automation Focus: Advocate for and implement AI-powered productivity tools and automation workflows to streamline agency and internal team operations. Share best practices and learnings across teams to drive scalable impact. Stay current with the latest AI and automation trends relevant to digital marketing
  • Cross-Functional Collaboration: Work closely with product, engineering, analytics, and sales teams to resolve technical challenges and drive continuous improvement. Foster relationships with agency stakeholders, ensuring alignment and successful solution delivery
  • Communication & Language Skills: Communicate effectively in Mandarin, Cantonese, and English, adapting style for agencies and their clients as audiences. Facilitate clear, structured discussions with agencies and internal teams
Read More
Arrow Right

Manager, Associate Relations, Greater China

The Manager, Associate Relations and Compliance serves as a dedicated subject ma...
Location
Location
China , Beijing
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 to 5 years of experience in an HR Generalist, Associate Relations, or related role which involves conducting investigations
  • Bachelor’s Degree in Human Resources, Labor Relations, Business Management or equivalent
  • Experience in managing, leading, and developing teams is a plus
  • Extensive knowledge and practice of workplace investigations, union relations, and compliance management
  • Working knowledge of the labor regulations within the assigned area of responsibility
  • Extensive knowledge of China’s Personal Information Protection Law (PIPL)
  • Fluent in both written and spoken Chinese and English
  • Excellent verbal and written communication skills. Extensive experience in writing executive summary reports
  • Technically proficient in Microsoft Word, Excel, PowerPoint and Teams
  • Ability to type and record verbal statements at a quick pace
Job Responsibility
Job Responsibility
  • Live Marriott’s core values, Code of Conduct and Guarantee of Fair Treatment culture
  • Promote a respectful, positive and inclusive workplace environment
  • Support the implementation of associate relations plans aligned with business priorities
  • Maintain high confidentiality, objectivity and professional ethics at all times
  • Support assigned investigation cases and projects to ensure timely and proper closure
  • Establish and maintain effective working relationships with internal stakeholders, with a primary focus on above‑property office
  • Encourages and promotes open communication between leaders and associates to improve a healthy work environment
  • Facilitates proactive and productive associate relations activities at the workplace to reduce conflicts and issues
  • Manages an effective balance between the company and associate interests with the regulatory, privacy and legislative requirements
  • Serve as a key point of contact for above‑property office on associate relations and compliance matters
  • Fulltime
Read More
Arrow Right

Director, IT PMO, Greater China

Lead the execution of the Continent's IT Operations and Technology & Digital str...
Location
Location
China , Shanghai
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-year degree from an accredited university in Information Technology, Hotel Management, or a related major
  • 3 years of project management experience
  • 3 years of experience in a similar role, with exposure to diverse cultures and values across the Greater China Region
  • Proven negotiation skills
  • Hotel operations experience
Job Responsibility
Job Responsibility
  • Lead the execution of the Continent's IT Operations and Technology & Digital strategy
  • Ensure effective communication and systematic tracking of initiative progress
  • Oversee departmental delivery activities
  • Actively manage complex or delayed projects
  • Responsible for key IT communication efforts, including conferences, events, and other marketing initiatives
  • Serve as the technology interface for cross-disciplinary initiatives, providing technical evaluation and recommendations
  • Foster a culture of MI and take responsibility for Associate Engagement within the IT Departments
  • Drive talent-related initiatives, particularly learning and development, along with talent resourcing efforts for the APIT field team in program development and rollout
  • Accountable for delivering results aligned with the balanced scorecard and established annual goals
  • Responsible for strategic planning, execution, and communication of continental events
  • Fulltime
Read More
Arrow Right

Director, IT PMO, Greater China

Lead the execution of the Continent's IT Operations and Technology & Digital str...
Location
Location
China , Shanghai
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-year degree from an accredited university in Information Technology, Hotel Management, or a related major
  • 3 years of project management experience
  • 3 years of experience in a similar role, with exposure to diverse cultures and values across the Greater China Region
  • Proven negotiation skills and hotel operations experience are added advantages
Job Responsibility
Job Responsibility
  • Lead the execution of the Continent's IT Operations and Technology & Digital strategy, ensuring effective communication and systematic tracking of initiative progress
  • Oversee departmental delivery activities, actively managing complex or delayed projects
  • Responsible for key IT communication efforts, including conferences, events, and other marketing initiatives
  • Serve as the technology interface for cross-disciplinary initiatives, providing technical evaluation and recommendations
  • Foster a culture of MI and take responsibility for Associate Engagement within the IT Departments
  • Drive talent-related initiatives, particularly learning and development, along with talent resourcing efforts for the APIT field team in program development and rollout
  • Accountable for delivering results aligned with the balanced scorecard and established annual goals
  • Responsible for strategic planning, execution, and communication of continental events
  • Oversees portfolio management for all ongoing corporate and continent projects, including the entire project lifecycle
  • Ensures accurate reporting on key projects, particularly strategic initiatives and complex or delayed projects, with active involvement
  • Fulltime
Read More
Arrow Right

Team Lead, Implementation, Greater China

Lead and grow a high-performing team of Implementation Engineers across Shanghai...
Location
Location
China , Shanghai
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of people leadership experience, managing Implementation Engineers, Technical Consultants, or similar technical delivery teams
  • Proven ability to hire, retain, and develop top talent
  • Hands-on experience delivering complex integration projects in enterprise environments (payments/fintech preferred)
  • Track record of driving operational improvements, process changes, tooling, and scalable methodologies
  • Comfortable operating in a global organization, collaborating across time zones and cultures
  • Fluency in Mandarin and English (written and spoken) is required
Job Responsibility
Job Responsibility
  • Set direction and strategy for Implementation in Greater China
  • Drive implementation excellence by ensuring customers go live efficiently with scalable, production-grade integrations
  • Coach and develop your team through clear goals, frequent feedback, mentoring, and performance management
  • Be the escalation layer and sparring partner for complex technical projects, stakeholder management, and customer outcomes
  • Foster an inspiring, feedback-driven culture
  • Deploy talent to the highest-impact work, balancing customer outcomes, learning opportunities, and business priorities
  • Act as a process multiplier, improving tooling, ways of working, and delivery velocity
  • Partner cross-functionally (Sales, Account Management, Product, Support, and Ops) to remove blockers and improve end-to-end customer experience
  • Contribute to global initiatives that improve the scale, consistency, and quality of Implementation across regions
  • Fulltime
Read More
Arrow Right
New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...
Location
Location
United States , Delray Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in IT training, instructional design, technical enablement, or learning and development
  • Strong knowledge of Microsoft 365
  • Excellent communication, facilitation, and content development skills
  • Ability to translate technical concepts into practical, user-friendly training.
Job Responsibility
Job Responsibility
  • Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
  • Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
  • Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
  • Create and maintain training content, including videos, guides, tutorials, and job aids
  • Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
  • Gather feedback and measure training effectiveness to continuously improve programs.
Read More
Arrow Right
New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...
Location
Location
United States , New Albany
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills
  • Team player who can work well with others or independently
  • Acts with integrity
  • keeps commitments
  • Contagious positive attitude
  • Focuses on achieving results while having fun
  • Frequently bend, twist at waist, kneel, squat, stand, and walk
  • Occasionally climb and descend ladders
  • Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
Job Responsibility
Job Responsibility
  • Provides excellent guest service in a fast and friendly manner
  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
  • Prepares and serves food items in accordance with all Brand, Company, and health department regulations
  • Ensures product quality, food safety, and operational standards are met
  • Keeps accurate cash, sales, and inventory control records
  • Follows all government laws and safety codes
  • Completes reports on all incidents following our 5-minute rule policy
  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
What we offer
What we offer
  • Medical, Dental, Vision, Term Life and AD&D plans
  • Flexible spending and health savings accounts (FT)
  • Vacation paid time off
  • Company holidays paid at time and a half
  • Matching 401(k)
  • Tuition Reimbursement
  • Stock Purchase Plan
  • Employee Discount Program
  • Discount Meal Benefit
  • Wellness Plan
Read More
Arrow Right