This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Manager, Learning Design & Development leads the team responsible for the creation of high-impact, scalable learning experiences that advance business goals and elevate employee performance. This role builds individual and team capability responsible for use of emerging technologies, including AI, to enhance learning design efficiency, learner experience, and business impact. They ensure all solutions reflect best practices in human-centered design, accessibility, and measurable outcomes and drives continuous improvement across the learning design lifecycle. As an expert in learning design, the manager will also contribute directly to the design, development and curation of learning experiences. This leader will play a key role in advancing AI literacy across our learning ecosystem, using AI as both a design partner and a learning partner in service of performance and growth.
Job Responsibility:
Lead the learning design lifecycle (Intake & Discovery through Measurement & Continuous Improvement), owning requirements, design blueprints, instructional standards, and overall quality
Integrate AI-enabled tools and practices into the learning design lifecycle to accelerate analysis, design, development, personalization, and iteration while maintaining quality, accessibility, and human-centered standards
Build AI literacy within the Learning Design & Development team through coaching, shared practices, and experimentation informed by enterprise guidance and ethical standards
Seek and implement workforce AI capability building, ensuring employees develop the skills and confidence to effectively leverage AI tools in their day-to-day work
Lead governance checkpoints aligned to the People Team Collaborative Operating Model to confirm alignment, readiness, risk mitigation, and measurable success criteria
Partner with the Director, L&D and stakeholders to translate objectives into learning outcomes and success metrics, integrating feedback into future cycles
Institutionalize human-centered, inclusive, and accessible design practices, templates, and design patterns across teams
Coach, mentor, and develop Experience and Instructional Designers, establishing review cadences, peer design critiques, and feedback loops from pilots and delivery
Use impact data and learner insights to drive iteration, maintain maintenance roadmaps, and sunset or refresh content as needed
Requirements:
5 years of learning experience, instructional design or related discipline
2 years of leadership experience
Bachelor's degree in Instructional Design, Learning Science, Education, UX, or related field
or 2 additional years of relevant experience/training in lieu of a degree
Expertise in adult learning theory, design thinking, accessibility, portfolio and project management, and stakeholder engagement
Demonstrated curiosity and capability in applying emerging technologies, including AI, to improve learning design and learner outcomes
Strong knowledge of digital learning tools and experiential learning techniques
Proficiency with eLearning authoring tools (e.g., Articulate, Rise) and collaboration/design tools
High school diploma or equivalent
Minimum age of 18
Must be authorized to work in the U.S.
Nice to have:
ATD CPLP/CPTD certification
SCORM/xAPI experience and data-driven evaluation (e.g., Kirkpatrick, ROI)
What we offer:
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits