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The Manager, Learning Design & Development position leads a high-performing team responsible for designing, developing, and delivering innovative learning solutions that drive business outcomes across the enterprise. This role manages large-scale, complex projects, collaborates with cross-functional stakeholders, and ensures the effective use of modern learning technologies and methodologies. The ideal candidate will demonstrate exceptional project management skills, experience working with internal clients and external vendors, and a proven ability to deliver impactful learning experiences at scale. A critical aspect of this role is the ability to inform, influence, and interact with C-suite and senior executive leaders. The successful candidate will possess outstanding presentation skills, including the ability to build compelling executive-level presentations and confidently deliver them to top leadership.
Job Responsibility:
Lead and Manage Large-Scale Learning Initiatives: Oversee the end-to-end design, development, and implementation of enterprise-wide learning programs, including regulatory, compliance, and business-critical curricula
Drive strategic initiatives such as compliance frameworks, insurance and product education, and digital transformation projects
Project Management: Develop project charters, roadmaps, and milestones for major learning initiatives
Ensure timely delivery, resource allocation, and achievement of key performance indicators
Leverage data and analytics to drive continuous improvement and demonstrate ROI
Executive Communication & Presentation: Regularly inform and engage C-suite and senior executives on program status, strategic direction, and key outcomes
Build high-impact presentations tailored for executive audiences and deliver them with clarity, confidence, and executive presence
Stakeholder Engagement: Build and maintain strong relationships with business leaders, subject matter experts, and executive sponsors
Facilitate cross-functional collaboration to align learning solutions with organizational goals and operational needs
Vendor and Technology Management: Evaluate, select, and manage relationships with external vendors and technology partners
Oversee the implementation and governance of learning platforms, AI-enabled content development tools, and multimedia solutions
Ensure compliance with contractual, security, and regulatory requirements
People Leadership: Serve as a strong people leader by inspiring, empowering, and developing team members
Promote a positive, inclusive culture that values growth, collaboration, and high performance
Quality Assurance: Ensure all learning content meets technical accuracy, business relevance, and compliance standards
Implement feedback loops and analytics to measure effectiveness and learner satisfaction
Requirements:
Bachelor’s degree in Education, Instructional Design, Organizational Development, or related field (Master’s preferred)
Minimum 5 years of experience in training and development, with a focus on large-scale project management in a corporate or enterprise environment
Demonstrated success managing complex projects with multiple stakeholders, tight deadlines, and evolving requirements
Experience working with internal clients, executive sponsors, and external vendors
Proven ability to build and deliver executive-level presentations to C-suite and senior leaders
Strong knowledge of eLearning, blended learning, and virtual instructor-led delivery
Proficiency with learning management systems, AI-enabled content development tools, and multimedia production
Hands-on experience managing teams that develop learning content and course assets using digital learning tools (e.g., Synthesia, Articulate, Vyond, Adobe, etc.)
Experience with data-driven decision-making and learning analytics
Excellent communication, organizational, and analytical skills
Ability to lead, motivate, and develop high-performing teams
Nice to have:
Experience in the insurance, financial services, or highly regulated industries
Certification in project management (e.g., PMP, Agile)
Demonstrated experience leading or supporting AI transformation initiatives, including the adoption and integration of AI-enabled tools and technologies to enhance learning, content development, or business operations
Background in media production, including hands-on experience with video shooting, editing, and managing production with internal or external crews
Proven track record as a strong people leader, with experience building, developing, and retaining high-performing teams
What we offer:
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year