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Manager, Learning and Development

Raymond James

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Location:
United States , Saint Petersburg

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Learning and Development (L&D) team within Human Resources seeks to deliver high-quality learning and development programs across the firm. Working in a highly collaborative environment, the Manager will be responsible for designing, implementing and evaluating learning and leadership development programs. This role will focus on building and scaling programs, influencing the strategic direction of learning, consulting, facilitating, and leading and managing complex assignments to support L&D. Additional responsibilities include project management, vendor management, content development and process improvements.

Job Responsibility:

  • Design, develop, assess, recommend, create, and implement learning & leadership development programs, processes, tools, resources, and solutions
  • Provide input on the strategic direction of learning and development programs and initiatives
  • Facilitate virtual or face-to-face workshops and leadership programs
  • Collaborate with stakeholders, learning departments, LMS administrators, external vendors, and other teams to optimize the learning experience
  • Monitor feedback, evaluate the impact and effectiveness of learning solutions, and communicate results and recommendations
  • Develop and improve learning processes
  • Perform external research and benchmarking on learning trends, priorities, and initiatives
  • Support key learning initiatives and activities within Talent and Learning
  • Build strategic partnerships and relationships with vendors
  • Partner with outside consultants and negotiate cost-effective programs
  • Prepare and deliver written and verbal presentations and proposals to management

Requirements:

  • Bachelor’s in Human Resources Management
  • 6 to 10 years of general experience
  • Strong understanding of talent development and learning and development best practices
  • Knowledge of adult learning theories
  • Knowledge of learning and development research, trends and best practices
  • Knowledge of business process improvement
  • Knowledge of financial services industry preferred
  • Experience designing, developing and modifying content, presentations, participant guides, learning materials, job aides, etc.
  • Facilitation and coaching skills
  • Strong project management skills and attention to detail
  • Results-oriented, data-driven, curious, passionate about learning and improving business outcomes
  • Strong analytical and problem-solving skills
  • Strong oral and written communication skills
  • Experience with tools for measuring the impact of learning programs
  • Advanced Excel, Word, PowerPoint, and Project Planning skills
  • Ability to build relationships and interact effectively with all levels of associates and leaders
  • Ability to manage multiple priorities and projects independently
  • Ability to prioritize in a fast-paced environment
  • Ability to deal with ambiguity and create a process and structure where it does not currently exist
  • Ability to communicate crisply and candidly, influence, and foster candid dialogue
  • Ability to problem-solve and make decisions when variables, alternatives, and outcomes are not clearly defined
  • Demonstration of analytical skills, including the ability to arrange and tell a story with data
  • Ability to partner with other functional areas to accomplish objectives
  • Self-driven, energetic, enthusiastic, and inclusive

Additional Information:

Job Posted:
March 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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