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Key purpose of this position to lead the Customer Service and Outbound Logistics and warehousing verticals for PGCS multiple sites in India. The position holder is expected to act as at the lychpin between FOBO bottlers and PGCS business to anchor understanding demand forecasts and optimize distribution to deliver on time deliveries to support business growth. Position holder is expected to work closely with internal and external stakeholders to maintain high standards on Quality, Safety, Delivery, Cost Productivity and people development.
Job Responsibility:
Strategic Customer Relationship Management
Cross-Functional Collaboration
Service Level Performance Management
ERP and Digital Tools Expertise
Team Leadership and Capability Building
Process Excellence and Standardization
Regulatory and Compliance Awareness
Crisis and Risk Management
Customer-Centric Mindset
Data-Driven Decision Making
Inter-DC Coordination
Order Routing & Fulfillment Logic
DC-Level Service Metrics Monitoring
Requirements:
Graduate/Post Graduate preferable supply chain/operations qualification with 7-10 yrs of relevant experience preferably in FMCG MNCs