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Manager, Lab Data Center Operations

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Bellevue

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

101900.00 - 183800.00 USD / Year
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Job Description:

Manages highly complex, data center operations across multiple geographically distributed locations. Accountable for executing operational strategy, driving consistency, and improving efficiency in environments supporting critical testing, integration, and pre-production activities. This role leads a high-performing operations team, ensures standardized processes across sites, and delivers reliable execution in a fast-paced, evolving environment. Requires strong technical fluency in data center infrastructure—including power, electrical systems, cooling, and network hardware—to effectively oversee operations and partner with multiple engineering teams. Success is measured through operational performance, system readiness, efficiency improvements, and the team’s ability to consistently deliver results. The role also supports budgeting, resource planning, and cost management.

Job Responsibility:

  • Lead and Develop Talent: Manage, coach, and develop a geographically distributed team
  • set clear expectations, drive accountability, and support a high-performance culture
  • Execute Operational Excellence: Implement and enforce standardized processes, procedures, and performance metrics to ensure consistency and efficiency across all locations
  • Deliver Results: Monitor and manage key performance indicators (KPIs), service levels, and operational goals
  • take ownership for team performance and outcomes
  • Manage Multi-Site Operations: Oversee day-to-day operations across multiple data center locations, ensuring alignment to standards and consistent execution
  • Infrastructure Oversight: Provide operational oversight of data center infrastructure including power, electrical systems, cooling, and network hardware to ensure reliability and performance
  • Incident and Problem Management: Manage escalations, support root cause analysis (RCA), and drive resolution of operational issues
  • Continuous Improvement: Identify and implement process and operational improvements to increase efficiency and effectiveness
  • Cross-Functional Collaboration: Partner with engineering, network, and infrastructure teams to support system readiness and operational needs
  • Customer Focus: Deliver responsive, high-quality support to internal stakeholders with a strong sense of urgency and accountability
  • Workforce & Resource Planning: Manage staffing plans, shift coverage, and resource allocation to support 24x7 operations
  • Budget & Cost Awareness: Support budget management, track expenses, and identify and drive opportunities for cost efficiency
  • Ensure Compliance & Standards: Maintain adherence to operational, safety, and organizational standards across all locations

Requirements:

  • Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent
  • 2–4+ years of experience in data center operations or critical infrastructure environments
  • 2–4+ years of leadership experience managing teams in multi-site, 24x7 environments
  • Experience driving operational improvements, process standardization, and efficiency initiatives
  • Experience leading distributed teams and managing remote operations
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

Experience leading distributed teams and managing remote operations

What we offer:
  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • annual bonus
  • mobile service & home internet discounts
  • pet insurance
  • commuter and transit programs

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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