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We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. The Corporate Engineering team at Confluent is responsible for building and maintaining a secure, scalable, and high-performing cloud infrastructure that supports our internal enterprise systems and applications. We are a cloud-native organization with infrastructure entirely based in AWS and GCP, and we support internal productivity through tooling, access, automation, and responsive support. We are seeking a Manager of IT Systems Engineering to lead our team of system and cloud infrastructure engineers. This role will focus on building and supporting internal services, managing our cloud environments, and ensuring secure and reliable access for our employees. The ideal candidate combines strong technical acumen in cloud architecture, systems administration, endpoint management, and networking with excellent organizational and communication skills. This role reports to the Director of Corporate Engineering and oversees key areas: System Engineering and Automation; Cloud Infrastructure; VPN & Network Access; Internal Application Support; Endpoint Management; Office & Remote Networking Support.
Job Responsibility:
Lead and mentor a team of system and cloud engineers
Oversee the design, management, and optimization of our cloud environments in AWS and GCP
Support secure connectivity for all users, managing tools such as Palo Alto GlobalProtect and Twingate for VPN access and zero-trust networking
Manage core productivity tools including Okta, Google Workspace, and Slack
Administer and configure Jamf (for macOS) and Intune (for Windows) to ensure device compliance, configuration, and policy management
Drive scripting and automation of system administration tasks
Partner with Security and IT Compliance to maintain controls aligned to SOC2 and ISO27001
Document runbooks, infrastructure diagrams, and system architecture
Build reliable escalation paths and SLAs for internal support
Partner with client engineering, identity, and IT security to deliver a seamless employee technology experience
Participate in high-impact incident response and participate in on-call rotation
Requirements:
5+ years in system/cloud engineering roles
2+ years managing technical teams
Experience with VPN and office network tools, including Palo Alto, Twingate, and common routing/switching protocols
Familiarity with administering and integrating SaaS platforms like Google Workspace, Slack, and Okta
Deep knowledge of Jamf Pro (macOS) and Microsoft Intune (Windows) for configuration management, compliance, and software deployment
Proficiency in scripting languages like Python, Bash, or similar
Strong hands-on experience with AWS and GCP, including IAM, VPC, networking, and resource optimization
Ability to communicate technical topics to both engineers and business stakeholders
Strong documentation and planning skills
Working knowledge of zero-trust access, SSO, IAM, and cloud-native security models
Demonstrated ability to build partnerships across engineering, IT, and business teams
Passion for delivering reliable internal tooling and infrastructure that empowers employees