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Manager - IT Project Delivery

Philippines, Manila · Job Posted February 19, 2026
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Job Description

The Manager - IT Project Delivery oversees three key delivery streams: Project Management, Business Analysis (including Scrum Masters), and Quality Assurance. The position ensures these disciplines work together to deliver exceptional business outcomes through modern Agile and hybrid practices, supported by team leaders managing day-to-day operations. You will provide strategic direction and coaching to drive delivery excellence, improve quality with a strong focus on automation, and foster collaboration across teams. The role requires proven expertise in project management, leadership of diverse teams, and a commitment to continuous improvement, ensuring seamless integration of these functions to achieve business goals.

Job Responsibility

  • Define and implement delivery and quality strategies across QA
  • Establish governance frameworks aligned with Agile, Scrum, and hybrid methodologies
  • Drive adoption of scalable tools, automation, metrics, and emerging technologies (e.g., GenAI)
  • Ensure consistency through playbooks, standards, and reusable patterns
  • Lead QA engineers, Project Managers, and Business Analysts
  • Provide coaching, feedback, and career development support
  • Manage resource allocation and team workload to meet timelines
  • Foster a collaborative, high-performance culture focused on value delivery
  • Oversee planning and execution of testing and delivery activities
  • Partner with stakeholders to align on scope, quality, and timelines
  • Monitor risks, resourcing, and escalations
  • intervene on high-impact initiatives
  • Promote delivery excellence and continuous feedback loops
  • Explore emerging practices and technologies (e.g., AI-assisted QA)
  • Build communities of practice to share knowledge and drive innovation

Requirements

  • At least 7+ years in the technology delivery industry
  • 3+ years in a leadership or management role
  • Proven experience leading cross-functional delivery teams including QA, Project Managers, and Business Analysts
  • Deep understanding of delivery frameworks: Agile, Scrum, Kanban, Waterfall, or Hybrid
  • Excellent stakeholder engagement and communication across executive, product, and engineering domains
  • Strong track record in team leadership, resourcing, coaching and performance management
  • Strong sense of responsibility, flexibility, and adaptability to varying request
  • Demonstrate excellent time management and organizational skills

What we offer

  • Flexibility -1x every fortnight reporting in the office
  • Wellbeing - we priorities your health
  • Recognition - your impact matters
  • Family - support for modern families and carers
  • Community - give back through volunteering days
  • Career development - learn, lead and shape your career

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