Manager IT Operations

The Manager, IT Operations is a strategic and technical leader responsible for ensuring the reliability, security, and efficiency of the organization’s IT infrastructure. This role oversees day-to-day operations across servers, networks, and hybrid cloud environments, applying ITIL-based frameworks for incident, problem, and change management. The manager enforces rigorous security and compliance standards, manages budgets and vendor relationships, and leads a high-performing team to deliver exceptional technology services. Additionally, this position drives process and architectural improvements, fosters collaboration with cross-functional teams, and maintains clear communication with senior leadership to align IT operations with strategic business objectives.