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Manager, IT Operations & Security

United States, Warminster · Job Posted May 20, 2026
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Job Description

We are looking for an experienced IT leader to oversee infrastructure, security, and day-to-day technology operations for a wholesale distribution organization in Warminster, Pennsylvania. This role will guide the long-term direction of enterprise systems while ensuring reliable service delivery, strong cybersecurity practices, and scalable support for business growth. The ideal candidate brings both strategic perspective and hands-on technical expertise, along with the ability to partner effectively across departments.

Job Responsibility

  • Create and drive a long-range technology and security strategy that supports company objectives, operational needs, and future expansion
  • Oversee the implementation, administration, and performance of core infrastructure across cloud and on-site environments, including servers, storage, networking, printing, and end-user devices
  • Define service performance metrics and monitor results to improve system availability, responsiveness, and overall IT support quality
  • Strengthen business continuity by managing backup platforms, disaster recovery planning, and response procedures for operational and security incidents
  • Direct cybersecurity efforts by shaping protective controls, supervising threat monitoring, leading investigations, and promoting security awareness across the organization
  • Manage telecommunications and collaboration technologies to ensure dependable connectivity and communication tools for employees
  • Work closely with business leaders to understand workflow needs, identify improvement opportunities, and recommend practical technology solutions
  • Lead IT initiatives from planning through execution, including resource coordination, risk mitigation, vendor oversight, and stakeholder updates
  • Supervise, coach, and develop IT team members while maintaining accountability for budgets, contracts, software licensing, governance standards, and policy compliance

Requirements

  • Bachelor’s degree in Information Technology or a related discipline, or equivalent relevant experience
  • At least 7 years of progressive experience in IT operations, infrastructure, or technology services, including 2 or more years in a people leadership role
  • Demonstrated success building technology roadmaps and delivering infrastructure or systems improvement initiatives
  • Strong hands-on knowledge of the Microsoft environment, including Microsoft 365, Azure Active Directory/Entra ID, Intune, identity and access management, and Purview
  • Working knowledge of Cisco networking, VMware environments, and PowerShell scripting
  • Proven experience leading direct reports and collaborating effectively with cross-functional business teams
  • Solid background in cybersecurity, including security architecture, incident response, risk analysis, and employee training programs
  • Strong communication, analytical, problem-solving, and vendor management skills, with the ability to travel locally between company sites as needed

What we offer

  • Medical, vision, dental, and life and disability insurance
  • enrollment in our company 401(k) plan
  • free online training

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