Manager, Investment Operations, HSBC

Manager, Investment Operations

HSBC

Location:
Hong Kong, Mongkok

Category:
Insurance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Job Responsibility:

Oversee outsourcing service arrangement with custodian and ensure tasks outsourced are processed accurately and timely
Optimize investment operating model in alignment with Group INS’s blueprint
Acting relationship manager role facing CIO to support investment businesses settlement
Lead investment operation team to handle investment operation tasks and prioritize day-to-day processing across teams and/or outsourced parties
Ensure timely submission of reports containing high quality reports to various parties
Take personal responsibility and be vigilant against financial crimes when carrying out duties and responsibilities
Act as an escalation point for proper issue management and handling
Implement change programmes as directed by the Group INS as well as HSIC management
Develop, implement and/or review Operating Procedures (incl. outsourced parties) in accordance with the Business Services Operating Model, internal policy and external regulatory requirement

Requirements:

Bachelor's Degree in a relevant field
Minimum of 5 years' experience in within the insurance industry, exposure to investment field preferred
Experience in managing and mitigating operational risks as part of their day to day operations
Excellent communication, interpersonal, and analytical skills
Strong self-motivation and ability to work under pressure
Proficiency in both English and Chinese
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

What we offer:

Dynamic working environment
Good career development opportunities
Competitive compensation packages

Additional Information:

Job Posted:
May 02, 2025

Expiration:
May 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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