Manager, International Payment, HSBC

HSBC

Location:
Hong Kong, Mongkok

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Join Hang Seng Bank as a Manager for International Payment. You will manage and execute retail international payments initiatives, plan strategic KPIs, maintain stakeholder communication, liaise to address customer needs, and ensure compliance with regulations, while fostering innovation in an Agile environment.

Job Responsibility:

Manage and execute implementation of retail international payments initiatives, ensure quality deliverables which meet internal and external customers’ requirements
Plan, formulate and deliver business strategic KPIs or initiatives aimed at achieving seamless customer experience, streamlining the end-to-end operation process, sustaining business growth and competitive edge of Retail payment products and services
Maintain timely communication with various stakeholders throughout the product lifecycle to ensure requirements are aligned with business objectives
Liaise with various stakeholders to manage initiatives to address the changing customer and business needs
Prepare relevant strategy papers, business proposals and reports for presentation to senior management
Keep abreast of the latest compliance requirements of the Group, Bank and regulatory authorities, initiate necessary internal and external communication plan, internal procedural and system changes

Requirements:

University Degree or other relevant post graduate qualification
Minimum 5 years’ experience in retail international payments product management or related, prior experience in retail international payment, digital channel development or multi-functional projects would be an asset
Strong project management skills, ability to work with minimal supervision
Numerate, positive, flexible and self-motivated individual
Strong business acumen and analytic skills, able to navigate conflicting priorities
Shown strong situation awareness, strong desire to learn and able to work in Agile environment
Basic knowledge in database, VBS, statistics and MI would be an asset
Proficiency in both English and Chinese

Nice to have:

Experience in retail international payment, digital channel development or multi-functional projects
Basic knowledge in database, VBS, statistics and MI

What we offer:

Dynamic working environment
Good career development opportunities
Competitive compensation packages

Additional Information:

Job Posted:
October 04, 2025

Expiration:
November 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Manager, International Payment