Manager Information Systems – Learning & Development

• Maintain strategic relationships and strong communication with the leadership team about IS services and service roadmaps
• Lead and manage large, diverse teams within a matrixed organization
• Collaborate with geographically dispersed teams, including those in the US and other international locations
• Oversee the software development lifecycle and regular operations
• Develop and implement strategic plans for technology and workforce
• Follow global standards and practices
• Foster a culture of collaboration, innovation, and continuous improvement
• Attract and recruit top talent as part of an extensive Technology organization to be hired within India
• Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership
• Responsible for managing, growing, and developing the Amgen Technology team in India
• Understand the decision-making process, workflows, and business and information needs of business partners and collaborators
• Contribute and define business outcomes + requirements, technology solutions, and services
• Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
• Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments
• Ensure communication of key performance metrics and analysis of unmet needs
• Participate in partner and other leadership meetings
• Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
• Facilitate standard methodology sharing
• Oversee operating budgets and product team budgets
• Ensure alignment of Technology service plans across organization
• Provide education to new partners with regards to IT service offerings
• Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy

• Doctorate degree
• OR Master’s degree and 6 to 10 years of Business, Engineering, IT or related field experience
• OR Bachelor’s degree and 8 to 12 years of Business, Engineering, IT or related field experience
• Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation in the Human Resources Learning and Development area including technologies like Sum Total
• At least 3 years of experience in people management and leading matrixed teams
• Must be flexible in managing multiple activities and priorities with minimal direction in a rapidly changing and demanding environment
• Exceptional collaboration, communication and interpersonal skills
• Flexibility to work in a 24/7 schedule, including weekends, is required

• Experience with validated GxP systems per FDA 21 CFR Part 11, pharma or other regulated industry
• Experience in a leadership role within a pharmaceutical or technology organization
• Extensive experience in software development lifecycle
• Experience using and adoption of Scaled Agile Framework (SAFe)
• Strong analytic/critical-thinking and decision-making abilities
• Ability to work effectively in a fast-paced, dynamic environment
• Established business partnerships and IS governance practices involving senior business partners
• Excellent leadership and team management skills
• Strong transformation and change management experience
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented with a focus on achieving team goals
• Strong presentation and public speaking skills
• Excellent analytical and troubleshooting skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards