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As a Manager in Training, you’ll be preparing to take on a leadership role within one of our stores. You’ll learn how to manage operations, lead a team, and deliver exceptional customer service. This is a hands-on role where you’ll be supported to develop the skills needed to run a store confidently and effectively. You’ll be expected to lead by example, motivate your team, and ensure high standards are consistently met.
Job Responsibility:
Lead and organise the team to deliver excellent service and operational standards
Motivate your team to delight customers with quality, speed and friendliness
Support team members through coaching and training to meet the highest standards
Deliver 5-star operational excellence across all areas of the store
Monitor and drive performance against key targets
Provide outstanding customer service and resolve issues confidently
Prioritise tasks and manage time effectively in a fast-paced environment
Maintain a clean, safe and welcoming store environment
Requirements:
Strong organisational and prioritisation skills
Excellent customer service and communication abilities
Experience in leading or managing people
Motivational and confident in coaching others
Able to work at pace and adapt to changing demands
Flexible availability, including evenings and weekends
Right to work in the relevant location
What we offer:
Competitive hourly pay (with opportunities for progression)
28 days paid holiday per year (includes BH, pro rata for part time)
Flexible working hours to suit your lifestyle
Staff discount on our delicious food
Staff meals (conditions apply)
Company pension scheme (where eligible)
Family Leave policies in place
Paid training and clear career progression pathway with linked pay increases