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Circle K Logo Circle K · Customer Service

Manager In Training

United States of America, Laplace Employment contract · Job Posted October 07, 2025
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Job Description

The job involves recruiting, hiring, and training employees, maintaining a professional site appearance, resolving customer complaints, and handling financial analysis to maximize sales and profits. The company is committed to safety, training, and supporting employees for growth. The role also includes maintaining supplier relationships and promoting a positive public image.

Job Responsibility

  • Recruit, hire, and train positive, enthusiastic employees ensuring excellent customer service
  • Develop, manage, and assign tasks to ensure the site is clean, adequately stocked, organized, and well-kept based on Company standards
  • Schedule employees within Company guidelines to maximize customer service and maintain site image
  • Develop positive and professional relationships with all suppliers
  • Promote excellent service and resolve customer complaints in a timely, professional manner
  • Train all employees ensuring that customer service, site image, and marketing execution meet Company standards
  • Train all employees on safety procedures and promote safety awareness
  • Evaluate and develop specific action plans to address site needs
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits
  • Manage merchandise margins, safeguard money, and perform financial analysis to maximize sales and profits.

Requirements

  • High School diploma or GED preferred
  • Experience in retail sales preferred
  • Experience to perform the essential duties, responsibilities, and working in the conditions described
  • Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description
  • Ability to supervise and manage the functions listed in the CSR and ASM job description
  • Ability to use a computer, or acquire those skills necessary to use a computer at the site
  • A valid driver’s license and adequate transportation to/from bank and corporate management meetings
  • Ability to communicate (orally and in writing) in English
  • Perform other duties as assigned or delegated by his/her supervisor.

What we offer

  • Equal opportunity employer
  • Complies with the Americans with Disabilities Act (ADA) and state/local disability laws
  • Reasonable accommodation under ADA if needed.
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