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Manager in Training

https://www.circlek.com Logo

Circle K

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Location:
United States of America, Melrose

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Manager in Training role at Circle K involves leadership and management responsibilities, including recruiting and training employees, ensuring excellent customer service, maintaining a professional site image, and managing financial and operational aspects of the store. The position requires flexibility, computer skills, a valid driver’s license, and a strong ability to communicate.

Job Responsibility:

  • Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service
  • Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well kept
  • Maintain a professional and supportive image among subordinates and supervisor
  • Schedule employees within Company guidelines to maximize customer service and maintain site image
  • Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees
  • Develop positive and professional relationships with all suppliers
  • Promote excellent service and resolve customer complaints in a timely, professional manner
  • Promote and ensure a safe, positive public image within the neighboring community
  • Prepare on-going and timely performance appraisals
  • Train employees ensuring that customer service, site image and marketing execution meet Company standards
  • Train all employees on safety procedures and promote safety awareness
  • Develop ways and means to ensure that employees receive proper communication in a timely manner
  • Establish periodic communication meetings with employees and the Market Manager
  • Evaluate and develop specific action plans to address the needs of the site
  • Organize and maintain site files and manuals
  • Supervise employees to ensure all reports are completed accurately and timely
  • Ensure merchandise is stocked, attractively displayed and priced correctly
  • Safeguard and account for all money received and disbursed
  • Perform financial analysis to maximize sales and profits

Requirements:

  • High School diploma or GED preferred
  • Experience in retail sales preferred
  • Experience to perform the essential duties, responsibilities and working in the conditions described below
  • Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description
  • Ability to supervise and manage the functions listed in the CSR and ASM job description
  • Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
  • A valid driver’s license and adequate transportation to/from bank and corporate management meetings
  • Ability to communicate (orally and in writing) in English
  • Perform other duties as assigned or delegated by his/her supervisor

Nice to have:

  • Experience in retail sales
  • Knowledge of safety procedures
What we offer:
  • Flexible availability
  • Equal Opportunity Employer
  • ADA accommodations
  • Professional on-site training

Additional Information:

Job Posted:
May 16, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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