CrawlJobs Logo

Manager in Training - Rooms Division

fourseasons.com Logo

Four Seasons

Location Icon

Location:
Australia , Sydney

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Manager in Training (MIT) program at Four Seasons is a thoughtfully crafted pathway for those ready to turn their education and ambition into meaningful leadership within a luxury hotel environment. Designed as a bridge between hospitality studies and real-world operations, this 12–18 month journey offers hands-on experience, mentorship, and the opportunity to grow into a confident, capable leader. Throughout the program, MIT participants will rotate through a variety of experiences within a chosen division while gaining exposure to the broader leadership landscape of the hotel. You’ll be entrusted with a strategic project, paired with a senior leader as your mentor, and supported through regular feedback and development conversations — all to help you thrive, not just succeed.

Job Responsibility:

  • Bring positive energy and genuine warmth to everything you do
  • Lead with integrity and purpose, demonstrating a strong work ethic and thoughtful decision-making
  • Learn, embody, and uphold Four Seasons service and cultural standards
  • Anticipate guest needs, actively seek feedback, and respond with care, urgency, and professionalism
  • Lead daily shift briefings and support the end-to-end training journey of new team members
  • Work collaboratively and discreetly, maintaining the highest standards of confidentiality and professionalism
  • Immerse yourself in the Four Seasons culture, values, and philosophy
  • Participate in — and at times lead — meetings and training sessions
  • Develop a deep understanding of all line-level roles within your department

Requirements:

  • Eligible working rights in Australia
  • Availability to work a full-time roster for the full duration of the program (up to 18 months)
  • One to two years’ experience in hospitality or a service-driven environment
  • Evidence of leadership through work experience, studies, or extracurricular involvement
  • A genuine passion for growth, learning, and building a long-term career with Four Seasons
  • Strong communication skills in English

Nice to have:

  • An upcoming or recent qualification in Hospitality Management
  • Internal Four Seasons experience, strong performance, and demonstrated potential
  • Additional languages
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager in Training - Rooms Division

Rooms Manager in Training

This is an exciting development opportunity for an individual with a strong pass...
Location
Location
United Kingdom , Hook, Hampshire
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A strong passion for luxury hospitality and guest experience
  • Previous experience in Front Office, Housekeeping, Guest Services, or a similar guest‑facing role is an advantage
  • A desire to grow into a leadership position and take on increasing responsibility
  • Excellent communication and interpersonal skills
  • A proactive, positive, and professional attitude
  • Strong organisational abilities and attention to detail
  • Confidence in handling guest interactions with warmth and empathy
  • Flexibility to adapt to operational needs, including working weekends and shifts
  • A genuine commitment to learning, development, and continuous improvement
Job Responsibility
Job Responsibility
  • Rotate through major Rooms Division departments, gaining operational experience in Front Office, Housekeeping, Guest Services, and Reservations
  • Assist departmental managers in overseeing daily operations, staffing, and service delivery
  • Support colleagues in delivering warm, efficient, and personalised guest service at all times
  • Respond to guest requests and concerns with professionalism, confidence, and a solutions‑focused approach
  • Participate in room inspections and quality checks to ensure cleanliness, presentation, and brand standards are consistently met
  • Contribute to departmental administration such as scheduling, reporting, and shift handovers
  • Learn how to supervise teams, delegate tasks, and motivate colleagues throughout busy operational periods
  • Assist in managing VIP arrivals, special requests, and guest preferences
  • Collaborate with other hotel departments to ensure seamless communication and well‑coordinated service
  • Take part in coaching sessions, leadership workshops, and skill‑building training designed to prepare you for a future management role
What we offer
What we offer
  • Comprehensive training & fast‑track career development opportunities
  • Exposure to multiple Rooms Division departments with guided mentorship
  • Competitive salary and service charge
  • Complimentary meals while on duty
  • Uniform and complimentary dry cleaning
  • Employee travel programme
  • Increased holiday entitlement with years of service
  • Healthcare or dental plan
  • Staff shuttle
  • A supportive workplace culture with regular recognition programmes
  • Fulltime
Read More
Arrow Right

Director of Rooms

The Director of Rooms is a Division Head position reporting to the Hotel Manager...
Location
Location
Canada , Toronto
Salary
Salary:
145000.00 - 165000.00 CAD / Year
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 8 years’ experience in luxury hotel operations management, or experience in a comparable role
  • Extensive knowledge of Rooms Division operations, with strong expertise in Housekeeping
  • Experience working in a unionized environment is an asset
  • Strong leadership, interpersonal, and employee development skills
  • Exceptional luxury guest service and problem-resolution abilities
  • Ability to multi-task and perform effectively in a high-volume, fast-paced environment
  • Flexibility to support a 24-hour operational environment
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • experience with Amadeus HotSOS and OPERA PMS is an asset
  • Hospitality Management degree preferred but not required with relevant experience
Job Responsibility
Job Responsibility
  • Provide leadership and management for the Rooms Division
  • Communicate effectively with employees and managers to ensure operational needs are met
  • Review and monitor schedules for all Rooms Division departments
  • Oversee the selection, training, development, and performance management of employees and leaders within the Rooms Division
  • Resolve guest concerns with professionalism and care
  • Ensure financial goals are achieved by monitoring labor, supply, and equipment expenses
  • Act decisively in matters relating to guest and employee safety, security, well-being, and satisfaction
  • Maintain strong visibility within the operation, build relationships with regular guests, and cultivate new guest relationships
  • Work a flexible schedule, including evenings, weekends, and holidays
  • Provide assistance to other hotels as requested for specific projects or business needs
What we offer
What we offer
  • Paid time off, including vacation days, management holiday days, and sick days
  • Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
  • Complimentary meal per shift in our employee dining room, OASIS
  • Complimentary dry cleaning of business clothes
  • Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
  • Robust extended flex benefit plan through Manulife, including medical, HCSA, dental, vision, life insurance, virtual health care, EAP, DPSP/RRSP/TFSAs
  • Monthly Employee Recognition celebrations and Bi-Annual Employee Parties
  • Sponsorship of work permits for qualifying candidates
  • Fulltime
Read More
Arrow Right

Manager in Training (Rooms Division)

The Manager in Training (MIT) Programme at Four Seasons is an 18-month accelerat...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Preferably with a degree in Hospitality Management or its equivalent
  • Potential to lead and motivate others
  • Curiosity and interest in the luxury market
  • Go-getter, assertive, creates own opportunities
  • Previous experience within Four Seasons (or a top luxury group) will be an advantage
  • Kindly note that due to work visa restrictions, position is open to Singaporeans only
Job Responsibility
Job Responsibility
  • You will be exposed to different departments through quick hotel-wide rotations
  • Start in-depth departmental learning by mastering key line position(s), then move into a Supervisor or acting Assistant Manager role to practice management skills
  • To solidify your learning, you will take charge of your management experience and project work with the tools (e.g. Training Syllabus, Manuals and Experience Maps etc.) provided
What we offer
What we offer
  • Career growth opportunities
  • Unique strong culture
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Dental and medical/life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurant
  • Fulltime
Read More
Arrow Right

Director of Operations

The Director of Operations is a key strategic leader responsible for overseeing ...
Location
Location
United States , Cleveland
Salary
Salary:
50000.00 - 65000.00 USD / Year
pyramidglobal.com Logo
Pyramid Global Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree, preferably in Hospitality Management
  • Minimum of 8 years of progressive growth in the Rooms Division operations
  • Excellent communicator, including written skills and the ability to speak in front of large groups of people
  • Competent leadership skills focused on directing and mentoring all departments towards achieving the resort’s customer service objectives
  • Working knowledge of all departments in the hotel
  • Experience to fill in for the Resort General Manager when needed
  • Experience in preparing hotel forecasts and working knowledge of all computer systems used to prepare and report financial results
  • Team player mindset that works closely with and supports all resort Division Heads and their teams
Job Responsibility
Job Responsibility
  • Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards
  • Ensure appearance standards are maintained
  • Maintain work areas neat and organized
  • Manage hotel rooms division to ensure efficient and profitable operation
  • Promote employee empowerment
  • Report all unsafe conditions immediately
  • Select, train, supervise, schedule, develop, discipline, and counsel employees according to Davidson policies and procedures
  • Answer guest complaints and resolve problems
  • Assist in maintaining high safety awareness
  • Attend required meetings
What we offer
What we offer
  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
  • Fulltime
Read More
Arrow Right

Assistant Director of Rooms

The Four Seasons Hotel New York Downtown is looking for an Assistant Director of...
Location
Location
United States of America , New York
Salary
Salary:
125000.00 - 130000.00 USD / Year
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College degree preferred
  • 3-4 years of luxury hotel experience in Rooms Division
  • Ability to read, write and English
Job Responsibility
Job Responsibility
  • Directs and controls the activities of the Front Desk, Guest Services, CORE, Guest relations/Concierge/Door/ Bell and Housekeeping
  • Acts as the senior manager in these departments when department head is unavailable
  • Responds to a wide variety of guest requests
  • Serves as the guest ambassador and key point person to assist guests
  • Oversees the Department Heads in the departments named above
  • Interviews candidates for available positions in Rooms Division
  • Trains new hire employees and on board staff
  • Conducts performance evaluations and disciplines staff when needed
  • Review and Monitor schedules in all departments of the Rooms Division
  • Inspect daily all areas of responsibility
What we offer
What we offer
  • Be part of a cohesive team with opportunities to build a successful career with global potential
  • Have access to a robust benefit plan
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence
  • Fulltime
Read More
Arrow Right

Director of Rooms

This senior leadership role plays a pivotal part in the success of the Rooms Div...
Location
Location
United States of America , San Francisco
Salary
Salary:
145000.00 - 150000.00 USD / Year
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College degree preferred
  • Five to seven years of experience in luxury hotel/resort operations management positions
  • Excellent knowledge of all aspects of Rooms Division Operations
  • Strong leadership and interpersonal skills
  • Excellent guest service and problem-resolution skills
  • Flexibility to meet the demands of a 24-hour operation
  • Strong organizational skills, ability to operate computer equipment, and excellent Excel and Computer Skills
  • Solid interpersonal and relationship-building skills to work with cross-functional teams
  • Apply an ethical approach to influence the outcome of situations and serve as a role model for others by demonstrating appropriate business conduct and ethical principles
  • Excellent personal presentation and interpersonal skills
Job Responsibility
Job Responsibility
  • Provide strategic and hands-on leadership to all Rooms Division departments
  • Supervise, coach, and develop managers and teams, fostering a culture of excellence and professionalism
  • Ensure that all guest interactions are handled with the highest level of care, service, and personalization
  • Collaborate across departments to enhance the guest experience and ensure seamless operations
  • Personally engage with guests, respond to feedback and lead service recovery initiatives
  • Lead the division’s recruitment, performance management, scheduling, and training
  • Oversee quality assurance standards (e.g. LQA, Qualtrics), implementing corrective action plans where needed
  • Participate in long-term hotel planning, including budgeting, CAPEX projects, and innovation initiatives
  • Monitor labour costs, operating expenses, and revenues—ensuring financial targets are met through effective planning and decision-making
  • Represent the Rooms Division at the Planning Committee, contributing to the hotel’s strategic direction
What we offer
What we offer
  • Health Insurance - Medical, Dental & Vision
  • Company Match 401K Plan
  • Complimentary stays at Four Seasons Worldwide
  • Complimentary meals in our Employee Café
  • Laundered Employee Uniform
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Life Insurance
  • Complimentary on-site parking
  • Be yourself and become a member of a work family that cares about you and invests in your development
  • Fulltime
Read More
Arrow Right

Assistant Director of Rooms

The Assistant Director of Rooms directs and controls the activities of the Front...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 to 5 Years’ Experience in Operations Rooms and as Department Head
  • Degree holder in hotel or any other related field
  • Strong leadership and interpersonal skills
  • Flexibility to work rotating shifts, weekends, and public holidays as required by hotel operations
  • Excellent reading, writing, and oral proficiency in English language
  • Must be able to speak, read, and write Bahasa Malaysia
  • Must have the right to work in Malaysia
Job Responsibility
Job Responsibility
  • Manages the Department Heads in the departments named above
  • Ensures thorough communications and follow-up on any problems, guest or employee requests or special requirements, and hotel initiatives
  • Interviews and trains the staff
  • Conducts Performance Evaluations and disciplines staff when needed
  • Reviews and monitors schedules of staff in all departments in the Rooms Division
  • Supports Department Heads with team development plans, coaching, and continuous skills enhancement to elevate overall performance and engagement
  • Monitors departmental activities to ensure that standards are being met, staff is being supported, and guest needs are delivered consistently
  • Inspects all areas of responsibility in the Rooms Division
  • Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Resolves complaints in person, by phone, or through written message
What we offer
What we offer
  • Competitive salary, wages, and a comprehensive benefits package
  • Excellent training and development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
  • Fulltime
Read More
Arrow Right

Director of Rooms

Four Seasons Hotel Westlake Village is seeking a Director of Rooms to lead our R...
Location
Location
United States of America , Westlake Village, California
Salary
Salary:
135000.00 - 150000.00 USD / Year
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College degree preferred
  • Five to seven years of experience in luxury hotel/resort operations management positions
  • Excellent knowledge of all aspects of Rooms Division Operations
  • Strong leadership and interpersonal skills
  • Excellent guest service and problem-resolution skills
  • Flexibility to meet the demands of a 24-hour operation
  • Strong organizational skills, ability to operate computer equipment, and excellent Excel and Computer Skills
  • Solid interpersonal and relationship-building skills to work with cross-functional teams
  • Apply an ethical approach to influence the outcome of situations and serve as a role model for others by demonstrating appropriate business conduct and ethical principles
  • Excellent personal presentation and interpersonal skills
Job Responsibility
Job Responsibility
  • Directly supervises the Department Heads in the departments named above
  • Ensures thorough communications and follow-up on any problems, guest or employee requests or special requirements, and hotel initiatives
  • Interviews and trains the staff
  • Conducts Performance Evaluations and disciplines staff when needed
  • Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Will resolve complaints in person, by phone, or through written messages
  • Develops relationships with return guests, group contacts, and other guests to provide personalized service
  • Assures that the financial goals of the division and the hotel are being met
  • Monitors and controls labor and other divisional expenses such as supplies and equipment
  • Works closely with Reservations, Sales, and the Front Office to maximize rate, occupancy, and total revenue
What we offer
What we offer
  • Annual Incentive Program
  • Health Insurance - Medical, Dental & Vision
  • Company Match 401K Plan
  • Complimentary stays at Four Seasons Worldwide
  • Complimentary meals in our Wellness Café
  • Laundered Employee Uniform
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Life Insurance
  • Complimentary on-site parking
  • Fulltime
Read More
Arrow Right