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Manager, Implementation

Brazil, Sao Paulo Employment contract · Job Posted May 31, 2026
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Job Responsibility

  • Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution
  • Assess and document customer needs and according implementation impacts on customers' and MasterCard's core and non-core processing systems and platforms
  • Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology
  • Act as processing implementation advisor, to customers' processing support staff
  • Provide guidance to execute all necessary processing implementation activities
  • Execute extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects in parallel
  • Provide internal and customer training

Requirements

  • Relevant experience in "Information Technology" system knowledge, with strong understanding of network technology, applications, and project management
  • Strong payment transaction processing and industry business principles knowledge
  • Strong understanding of MasterCard's payment processing systems, formats and associated customer host interface testing services and principles
  • Ability to interact well with the customer, Sr. and Executive management
  • Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
  • Strong project management skills
  • Ability to drive change in a technical work environment
  • Ability to lead matrix organizations and cross functional teams
  • Self-Starter with ability to work independently
  • Trilingual in English, portuguese and Spanish are required

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