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As the Manager, COSE – Systems Strategy (Product Operations), you’ll play a pivotal role in shaping the operational infrastructure behind the Expert Insights team. Your mission is to partner closely with Product, Design, and Engineering to architect internal tooling that scales our business and unlocks the full potential of our teams, experts, and customers.
Job Responsibility:
Drive product excellence as a strategic partner to Product, Design, and Engineering
Serve as the voice of business impact throughout product development cycles
Own the product request intake process end-to-end
Maximize ROI through focus on adoption
Establish the metrics that matter
Translate data into executive intelligence
Requirements:
A proven operator with 3–5 years driving results in Program Management, Product Operations, or similar roles, with demonstrable success scaling internal platforms in high-growth environments
A process architect with demonstrated success in implementing or scaling product development processes (e.g., intake, prioritization, release management) within fast-paced environments
Data-driven, leveraging Excel/Google Sheets and SQL proficiency on platforms like Snowflake to transform raw data into compelling narratives of value creation
Impact focused and strategically minded
A natural bridge-builder between technical and business stakeholders
Highly disciplined and organized
A strong cross-functional partner who thrives in evolving environments