Manager, IAM Access Management

• Lead and manage IAM operations, fostering collaboration and ensuring delivery meets agreed standards while supporting team growth and development
• Work closely with the IAM VP and Director to drive changes throughout the IAM team to improve Vocalink’s identity security posture
• Regularly review and refine IAM policies to ensure they align with industry best practices and regulatory standards
• Monitor and respond to any security breaches or irregularities within the IAM systems
• Provide guidance and mentorship to junior team members, fostering a culture of continuous learning and improvement
• Review the configuration of existing systems or solutions and identify security issues which require a change to its configuration, provide improvement recommendations and escalate any potentials risks helping ensure security risks are pro-actively managed
• Oversee vendors responsible for providing IAM tools and services and escalate any process deficiencies and remediation actions required to the IAM VP to help ensure providers meet contractually defined Service Level Agreements (SLAs) required to manage Vocalink risk
• Liaise with Audit and Controls teams to facilitate testing and provision of audit evidence

• Experience in managing BAU IAM teams in regulated environments
• Relevant experience of working in a complex (preferably multi-national) stakeholder environment that includes complex customers and regulators
• Hands-on experience with IGA and PAM tools like Saviynt, CyberArk, EntraID and Active Directory
• Ability to articulate themselves clearly and concisely to a broad range of senior and junior stakeholders, acting as a bridge as well as guide for the implementation of new capabilities
• Ability to build strong relationships and collaborate effectively across diverse teams
• Problem solving – excellent analysis and deductive skills
• Customer focus – passion for excellence
• Ethics – strong personal and professional ethics
• Highly motivated and conscientious individual
• Embodies and demonstrates all the brand values required by Vocalink and Mastercard
• Line manager and a team player – leads by example
• Capable of reaching SC clearance, if required

Ideally qualified to Saviynt L200, or be willing to complete certification