Manager, Human Resources

• Lead, assess, and develop direct report(s) to deliver value-added HR services in support of the ACC strategic plan and HR strategy
• Create and execute a comprehensive HR operations plan that minimizes organizational risk and maximizes business performance
• Manage employee and manager inquiries through an HR Service Center using formal case management methodology
• track inquiries and provide best advice on resolution of systemic issues
• Manage and resolve complex employee relations issues
• conduct effective, thorough, and objective investigations
• provide HR policy guidance and interpretation
• Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
• Partner with the Learning & Development CoE to deliver training and information campaigns aligned with company policy and emerging trends
• Provide guidance and input on business unit restructures, workforce planning, and succession planning
• Assist international employees with expatriate assignments and related HR matters
• Assist in developing contract terms for new hires, promotions, and transfers
• Champion a workplace culture built on trust, motivation, and employee excellence

• Bachelor’s degree in Human Resources Management, Business, or a related field required
• 7+ years’ HR experience in a multistate or geographically dispersed organization (or equivalent combination of education and experience)
• specific experience with employee relations, workplace investigations, leave management, and accommodations required
• PC proficiency required, including intermediate knowledge of Microsoft Office and HRIS software
• Proven ability to build partnerships and collaborate across organizational lines and leadership levels
• Ability to manage complexity and ambiguity under high-pressure situations
• High-quality judgment and sound decision-making with the ability to remain objective in all situations
• Strong interviewing skills and ability to handle confidential information with professionalism
• Analytical thinker and problem solver with the ability to recognize trends and provide solutions
• Strong organizational skills and attention to detail
• able to manage multiple competing priorities
• Ability to be seen as a leader, advisor, and advocate
• acts with a sense of urgency and a bias for action
• Knowledge of or experience working in rural Alaska communities considered an asset

Knowledge of or experience working in rural Alaska communities considered an asset

• competitive salary and benefits package
• opportunities to learn, develop and advance throughout the organization