CrawlJobs Logo
Vodafone Logo Vodafone · Human Resources

Manager HR Services

Congo, the Democratic Republic of the, Kinshasa · Job Posted June 28, 2026
Apply Position
Job Link Share

Job Description

The HR Services Manager is responsible for supervising a team that provides HR support to Vodafone employees. This includes handling queries about pay, benefits, recruitment, graduate programs, HR systems, and other HR-related projects. The role ensures that HR services meet agreed standards, KPIs, and best practices, while continuously improving processes and moving toward automation.

Job Responsibility

  • Full supervisory responsibility for HR professionals, setting direction and enabling performance
  • Ensures tasks align with global HR processes and are fit for purpose
  • Recommends and implements standards, ensuring KPIs and service levels are met
  • Applies global HR practices and drives continuous improvement, especially toward automation
  • Leads projects, communicates effectively, and influences stakeholders to approve changes
  • Reviews, evaluates, and prioritizes HR tasks using deep process knowledge

Requirements

  • Service Delivery & Customer Centricity
  • Employee Experience & User Experience
  • HR Transformation & System and Process Transformation
  • Strategic Mindset & Strategy Execution
  • People Development & Leading Culture Change
  • Data Analytics & External Insights
  • Resilience & Policy and Standards
Vodafone - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Manager HR Services

8 matching positions

HR Services Manager

Location
Location
Poland , Poznań
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
July 31, 2026
Flip Icon
Requirements
Requirements
  • University degree in Human Resources, Business Administration, another relevant field, or equivalent experience
  • Solid experience from a leadership role managing small/mid sized teams, including responsibility for recruitment, development, task allocation, and performance management
  • Experience working with and improving People Experience processes
  • PX/HR operational experience is required
  • High proficiency in English, written and spoken
  • Swedish language will be a solid advantage
  • Experience with HR digital tools is an advantage
  • High level presentation capabilities and clear communication skills
  • Experience working in an international environment will be considered an asset
Job Responsibility
Job Responsibility
  • Lead, coach, and develop the HR Operations Team supporting our business in Sweden, Finland, Norway, UK and Denmark
  • Build an engaged, agile, and service focused team culture that transcends country borders
  • Ensure high quality, compliant service delivery and a seamless employee experience
  • Act as the escalation point, ensuring service levels and operational standards are met
  • Identify and address service gaps proactively, using data and insights to enable continuous improvements
  • Collaborate across global, regional, and local HR teams to streamline processes and support solution adoption
  • Build trustful, effective relationships with key stakeholders and contribute to the ongoing HR transformation
  • Be responsible (operationally) for selected HR processes and activities
What we offer
What we offer
  • Annual bonus
  • Loyalty bonus
  • Private medical care
  • Life insurance
  • Access to MyBenefit Platform
  • Holiday bonus
  • Referral program
  • Access to well-being platform
  • Co-financing of trainings and courses
  • Team building events
  • Fulltime
Read More
Arrow Right

Hr Services Manager

Are you an engaged HR leader with experience building wellperforming teams? Are ...
Location
Location
Poland , Poznań
Salary
Salary:
23000.00 - 26000.00 PLN / Month
https://www.randstad.com Logo
Randstad
Expiration Date
July 31, 2026
Flip Icon
Requirements
Requirements
  • University degree in Human Resources, Business Administration, another relevant field, or equivalent experience
  • Solid experience from a leadership role managing small to midsized teams, including responsibility for recruitment, development, task allocation, and performance management
  • Experience working with and improving People Experience processes
  • PX/HR operational experience is required
  • High proficiency in German and English, written and spoken
  • High-level presentation capabilities and clear communication skills
  • Willingness and ability to travel when required
Job Responsibility
Job Responsibility
  • Lead, coach, and develop the People Services team supporting our business in Germany
  • Build an engaged, agile, and servicefocused team culture that transcends country borders
  • Ensure highquality, compliant service delivery and a seamless employee experience
  • Act as the escalation point, ensuring service levels and operational standards are met
  • Identify and address service gaps proactively, using data and insights to enable continuous improvements
  • Collaborate across global, regional, and local PX teams to streamline processes and support solution adoption
  • Build trustful, effective relationships with key stakeholders and contribute to the ongoing PX transformation
  • Be responsible for selected PX processes and activities (e.g., Global Mobility, Power of Attorney related process, PX support for Executives, Management contact for confidential matters, participating in PX projects as Team representative)
What we offer
What we offer
  • Annual bonus
  • Loyalty bonus
  • Private medical care
  • Life insurance
  • Access to MyBenefit Platform
  • Holiday bonus
  • Referral program
  • Access to well-being platform
  • Co-financing of trainings and courses
  • Team building events
  • Fulltime
Read More
Arrow Right

HR Services Manager

Forward thinking and dynamic HR leader role to make a lasting impact in Darwin. ...
Location
Location
Australia , Darwin
Salary
Salary:
Not provided
darwin.nt.gov.au Logo
City of Darwin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in human resource management or equivalent qualification/experience
  • Minimum of seven (7) years' HR generalist experience, with demonstrated experience in Enterprise Agreement negotiations and Fair Work Commission matters
  • Minimum of five (5) years' experience in a senior HR management role with responsibility for multiple HR Service streams and leadership of multiple teams and individuals
  • Ability to obtain a National Criminal History Check
  • Current C class drivers' licence
  • High degree of emotional intelligence, empathy, and excellent communication skills
  • Innate ability to solve problems without feeling overwhelmed
  • Comfortable with conflict and real, courageous conversations
Job Responsibility
Job Responsibility
  • Provide specialist professional and technical expertise, advice and support to the Executive Manager HR & Safety, Senior Leadership Team and other stakeholders in relation to statutory obligations and governing instruments oversight, management and compliance
  • Keep abreast of employment laws and regulations, award reviews and wage determinations and provide advice to Senior Management on high-risk IR matters
  • Oversee and maintain the operational management and continuous quality improvement of the recruitment, selection and onboarding processes for the organisation
  • Ensure the team provide accurate employee relations advice and best practice processes which ensure sound workplace relations and drive a positive and fair workplace culture
  • Oversee the organisations end to end payroll process and function in accordance with all compliance requirements
  • Contribute strategically to our ongoing cultural reform and workforce planning
What we offer
What we offer
  • Competitive salary
  • Generous benefits
  • Workplace that supports a healthy work life balance
  • Fulltime
Read More
Arrow Right

HR Services Manager

If you've ever dreamt of a role that was as multi-dimensional as it is challengi...
Location
Location
Australia , Darwin
Salary
Salary:
Not provided
darwin.nt.gov.au Logo
City of Darwin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in human resource management or equivalent qualification/experience
  • Minimum of seven (7) years' HR generalist experience, with demonstrated experience in Enterprise Agreement negotiations and Fair Work Commission matters
  • Minimum of five (5) years' experience in a senior HR management role with responsibility for multiple HR Service streams and leadership of multiple teams and individuals
  • Ability to obtain a National Criminal History Check
  • Current C class drivers' licence
  • High degree of emotional intelligence, empathy, and excellent communication skills
  • Innate ability to solve problems without feeling overwhelmed
  • Comfortable with conflict and real, courageous conversations
Job Responsibility
Job Responsibility
  • Provide specialist professional and technical expertise, advice and support to the Executive Manager HR & Safety, Senior Leadership Team and other stakeholders in relation to statutory obligations and governing instruments oversight, management and compliance
  • Keep abreast of employment laws and regulations, award reviews and wage determinations and provide advice to Senior Management on high-risk IR matters
  • Oversee and maintain the operational management and continuous quality improvement of the recruitment, selection and onboarding processes for the organisation
  • Ensure the team provide accurate employee relations advice and best practice processes which ensure sound workplace relations and drive a positive and fair workplace culture
  • Oversee the organisations end to end payroll process and function in accordance with all compliance requirements
  • Contribute strategically to ongoing cultural reform and workforce planning
  • Operational management of the HR Service Teams
What we offer
What we offer
  • Competitive salary
  • Generous benefits
  • Workplace that supports a healthy work life balance
  • Fulltime
Read More
Arrow Right

Manager - HR Shared Services

The Manager - HR Shared Services leads the operational delivery of HRCG's HR ope...
Location
Location
United States , Seymour, CT
Salary
Salary:
Not provided
The Human Resource Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • B.S. in Human Resource Management or related subject
  • Professional certification - PHR/SPHR, SHRM-CP/SCP
  • 5-10 years' of progressive HR operations experience preferably in a shared services environment, HR Consulting firm, or outsourced HR services organization
  • Prior managerial experience and strong leadership skills with the ability to coach, mentor, and develop staff
  • Must have experience in benefits and leave administration
  • Technical proficiency in HCM, MS Office, Teams, reporting tools, and digital collaboration tools
  • Solid understanding of HR operational processes, workflows, and compliance requirements
  • Ability to evaluate and improve processes for efficiency, accuracy, and scalability
  • High level of client service orientation and responsiveness
  • Strong analytical skills with the ability to interpret data and identify trends
Job Responsibility
Job Responsibility
  • Lead the human resource operations team
  • Ensure efficient, compliant, and high-quality administration of HR operational services including benefits administration, leave administration, employee lifecycle transactions, compliance reporting and tracking, onboarding/offboarding, and HR operational support for clients
  • Oversee and develop the human resource operations team
  • Ensure consistent, accurate, and responsive service delivery across a diverse client base
  • Build scalable processes
  • Establish service level agreements (SLAs)
  • Implement operational metrics
  • Drive continuous improvement across HR workflows and systems.
What we offer
What we offer
  • Medical and Dental Insurance
  • Group Short-term, Long-term and Life Insurance
  • 401(k) with a Safe Harbor Match
  • Fulltime
Read More
Arrow Right

Global Procurement Manager - HR & Professional Services

Due to exponential growth in the Global procurement team, this global leading pr...
Location
Location
United Kingdom , London
Salary
Salary:
65000.00 - 75000.00 GBP / Year
bramwithconsulting.co.uk Logo
Bramwith Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in strategic sourcing or procurement within a large multinational blue-chip
  • Strategic Sourcing and Category management experience within the relevant indirect categories (HR & Talent)
  • Must be degree qualified in a quantitative degree such as business, finance, economics, engineering or mathematics
  • Strong analytical skills and excellent use of Excel and sourcing systems
Job Responsibility
Job Responsibility
  • Development of a best-in-class category plan for the indirect procurement categories under your control: HR, Temporary Labour, Talent Acquisition, Learning & Development, Employee Benefits & more
  • Implement specific Supplier Relationship Management strategies tailored to the business needs
  • Identify opportunities to provide significant savings to the business through sourcing and demand management activities
  • Make use of the 7-step strategic sourcing process to run best-in-class sourcing projects
  • Recruit and develop a team of experienced procurement managers to support the future growth of the business
What we offer
What we offer
  • Car & Bonus
  • Fulltime
Read More
Arrow Right

Procurement Manager Global HR Services

The Senior Procurement Manager – Global HR Services will be responsible and mana...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
unilever.com Logo
Unilever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Min 7-10 years of strategic procurement experience, including proven and deep experience in procuring Business Services or related field in indirect procurement portfolios
  • Strategic sourcing, portfolio strategy expertise, with experience in managing complex portfolio/category, at global or multi-regional level
  • Expert in negotiation and contracting
  • Experience in strategic supplier relationship management
  • Experience on large-scale project management
  • Demonstrated and proven leadership capabilities to lead a virtual global team
  • Understanding of supply market, value chain, and FMCG knowledge. Knowledge of Finance, Consulting & wider Business Services in addition to other business services portfolios is a strong plus
  • Experience in shaping and leading transformational business process reengineering, with experience driving Change Management initiatives
  • Experience in working successfully in virtual team environments
  • Excellent skill in Excel (V-lookup, pivot tables), PPT and Power BI
Job Responsibility
Job Responsibility
  • Understand the business needs related to functional areas of spend in HR Services and bring deep expertise and insights across the value chain and supply base to translate the business requirements into effective future-fit procurement strategies
  • Connect category strategy development & execution aligned to Unilever strategies and principles
  • Deliver transformational sourcing strategies, operating models, and supplier relationships to deliver optimal value and compliance and redefine our procurement approach to HR Services including a focus on Sustainability and Responsible Sourcing strategies
  • Work with senior stakeholders to deliver complex globally led projects across multiple geographies
  • Deliver against financial targets and other KPIs (including value delivery) as per business plan objectives
  • Be a central team player for HR Services by translating strategies to executable projects within the markets
  • Lead Supplier relationships
  • Ensure Portfolio fundamentals (i.e., data consistency, data insights, recurring stakeholder communications, contracts, etc.) are all put in place
  • Future proof the portfolio by driving digital approaches, while building technology enablers to help manage selected portfolio and scope
  • Lead internal performance management and reporting including creation and stewardship of relevant key performance indicators
What we offer
What we offer
  • Competitive annual bonus
  • Company car or car allowance
  • Participation in a dedicated company shares program
  • A learning-focused environment supporting your personal and professional development
  • Private medical care (Medicover)
  • Retirement package
  • Private life insurance (Unum)
  • Sports and wellness package (Benefit Systems)
  • Two additional vacation days
  • Access to the Unilever employee shop
  • Fulltime
Read More
Arrow Right

Hr services partner manager

The HR Services Partner Manager is responsible for managing strategic partnershi...
Location
Location
United Kingdom , Newbury
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in HR operations, shared services and external HR partner management through a period of business transformation
  • Proven experience of overseeing the end-to-end 360 delivery of the people services shared services delivery including onboarding, in-life through to exit
  • Proven experience in establishing partner performance standards and governance frameworks, aligned to strategic ambition, and managing service performance
  • Strong understanding of HR functions, processes and employee lifecycle management
  • Ability to analyse performance metrics and translate data into actionable insights
  • Proficient in HRIS platforms and collaboration tools (e.g., SAP SuccessFactors, Microsoft Office)
Job Responsibility
Job Responsibility
  • Serve as the primary point of contact for HR service providers and internal HR delivery teams
  • Define performance measures and establish governance frameworks to support strategic delivery of HR Service Model
  • Oversee the performance of partners against agreed service level agreements (SLAs), KPIs, and contractual obligations
  • Lead regular business reviews with partners and internal stakeholders to drive continuous improvement and accountability
  • Develop and manage strong, collaborative relationships with HR service partners
  • Work with procurement/legal to negotiate contracts, renewals, and service-level agreements that align with business objectives
  • Ensure seamless delivery of HR services such as onboarding, employee journey management and offboarding
  • Act as the escalation point for service issues
  • coordinate resolution strategies and communicate outcomes to stakeholders
  • Coordinate with internal HR teams to ensure alignment of services with business strategy and employee needs
What we offer
What we offer
  • Great pay
  • bonuses
  • up to 28 days off plus bank holidays
  • paid time for charity work
  • discounts
  • vouchers
  • a pension plan
  • amazing learning tools
  • top-notch parental leave policies
  • Fulltime
Read More
Arrow Right