CrawlJobs Logo

Manager Home Market Wagering

Canada, Etobicoke, Ontario 82000.00 - 92000.00 CAD / Year · Job Posted February 20, 2026
Apply Position
Job Link Share

Job Description

The Manager, Home Market Wagering plays a key role in driving the growth, engagement, and performance of Woodbine’s High-Value (HMA) customer programs. This position combines strategic planning, data analysis, and stakeholder collaboration to optimize the Ontario customer wagering experience and support long-term customer value. The role designs and executes initiatives that enhance customer engagement, retention, and wagering volume while ensuring operational excellence and alignment across internal teams.

Job Responsibility

  • Be responsible for shaping wagering customer experiences across Ontario, including in-venue and digital HPIbet segments
  • Design customer journeys, engagement programs, and wagering experience improvements
  • Analyze behavioural and wagering data to inform strategy
  • Drive measurable increases in wagering revenue, customer frequency, and engagement across the Ontario market
  • Influence in-venue, in network and digital decisions that will shape the end-to-end wagering experience
  • Develop lifecycle strategies to enhance wagering engagement, retention, and customer value across HPIbet and in-venue segments
  • Analyze key performance indicators for wagering, behavioural trends, and journey performance to generate actionable insights and recommendations
  • Design and execute pilots, experiments, and A/B tests to evaluate new engagement programs, journey improvements, and wagering experience optimizations
  • Conduct research to identify behavioural trends, market dynamics and areas of opportunity within wagering segments
  • Analyze competitor offerings, customer experience models and industry benchmarks to inform continued program evolution
  • Maintain a centralized library of insights, journey learnings, program outcomes, and best practices to drive continuous improvement
  • Coordinate the building and optimization of CRM journeys, triggers, logic and segmentation frameworks
  • Monitor CRM performance metrics, including engagement, conversion, churn, and customer lifetime value
  • Conduct regular audits of data quality, segmentation accuracy, and journey effectiveness to refine targeting and personalization
  • Partner with IT, Wagering and Product on CRM tooling requirements, enhancements, and integrations
  • Ensure data schemas, event triggers, and customer attributes are accurate and optimized for personalization
  • Partner closely with Wagering, Digital, Marketing, Analytics, Product, IT and guest facing teams to align strategic direction and execution
  • Translate insights and customer needs into clear program requirements and business recommendations
  • Coordination communication and alignment across stakeholders to ensure smooth delivery of customer program initiatives
  • Lead quarterly program reviews, synthesizing insights for senior leadership
  • Support enhancements to the wagering experience in physical venues through journey design, feedback analysis, and process improvements
  • Assist in developing Standard Operating Procedures, training materials, and operational best practices for in-venue teams
  • Monitor program execution and operational KPI’s to ensure consistent, high-quality customer experiences
  • Maintain documentation, decision logs, and program scoring models
  • Identify new opportunities to increase wearing, including loyalty-like features, rewards structures, and tailored engagement tactics
  • Lead experimentation efforts, from ideation to test design, measurement and recommendations
  • Collaborate with product, operations and marketing teams to support innovation across channels and customer segments

Requirements

  • Strategic Thinker: Able to translate insights into actionable program strategies with a long-term view
  • Analytical Expertise: Strong data literacy and proficiency with Excel
  • Adaptability: Comfortable managing shifting priorities in a dynamic environment
  • Collaborative Communicator: Skilled in navigating complex stakeholder environments and building alignment through influence and communication
  • Detail-Oriented: Focused on continuous improvement, with the ability to manage multiple initiatives and drive measurable outcomes
  • Performance-Driven: Comfortable evaluating and iterating programs based on performance data and insights
  • Experience with customer segmentation models, life time value modeling, lifecycle mapping
  • Familiarity with A/B testing tools and experimentation frameworks
  • Experience with analytic tools (Tableau, Power BI) and/or CRM (such as Snowflake, Braze, Salesforce, Looker)

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Manager Home Market Wagering

8 matching positions

Manager, Wagering HMA (Home Market Area)

The Manager, HMA (Home Market Area) Wagering plays a key role in driving the gro...
Location
Location
Canada , Etobicoke, Ontario
Salary
Salary:
90000.00 - 100000.00 CAD / Year
woodbine.com Logo
Woodbine Entertainment Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strategic Thinker: Able to translate insights into actionable program strategies with a long-term view
  • Analytical Expertise: Strong data literacy and proficiency with Excel and analytics tools (e.g., Tableau, Power BI)
  • Adaptability: Comfortable managing shifting priorities in a dynamic environment
  • Collaborative Communicator: Skilled in navigating complex stakeholder environments and building alignment through influence and communication
  • Detail-Oriented: Focused on continuous improvement, with the ability to manage multiple initiatives and drive measurable outcomes
  • Performance-Driven: Comfortable evaluating and iterating programs based on performance data and insights
Job Responsibility
Job Responsibility
  • Program Development and Data Analysis: Develop strategic recommendations to enhance customer engagement, retention, and wagering growth
  • Monitor KPIs, player behavior, and program performance to deliver insights and actionable recommendations for campaigns
  • Design and execute pilot programs and A/B tests to evaluate new engagement strategies and reward structures
  • Strategic Research: Lead research initiatives to identify trends and opportunities within the HMA segment and support key projects such as loyalty program evolution
  • Analyze competitive offerings and industry benchmarks to inform program development and innovation
  • Maintain a centralized repository of program insights, campaign results, and best practices
  • CRM Management: Oversee CRM strategies and tools to ensure accurate tracking, segmentation, and lifecycle management of HMA customers
  • Establish and monitor CRM performance metrics, including engagement, conversion, and lifetime value
  • Collaborate in the development and execution of CRM journeys, conducting regular audits to optimize segmentation, targeting, and effectiveness
  • Stakeholder Collaboration and Communication: Collaborate with cross-functional teams (Marketing, Wagering, Operations, and HMA) to translate insights into actionable program enhancements
  • Fulltime
Read More
Arrow Right

Manager Sports Betting and Wagering Marketing

Reporting to the Director, Wagering Partnerships & Growth, the Manager, Wagering...
Location
Location
Canada , Etobicoke, Ontario
Salary
Salary:
70000.00 - 90000.00 CAD / Year
woodbine.com Logo
Woodbine Entertainment Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University or college degree or diploma in Marketing, Business Administration or a related field or equivalent practical experience
  • 5+ years of progressive experience in marketing, partnerships, consulting, or performance driven environments
  • Strong marketing acumen, with the ability to balance creative thinking with analytical insight to drive effective programs
  • Demonstrated ability to use performance data, insights, and KPIs to assess results, optimize initiatives, and inform future decisions
  • Experience developing and delivering integrated marketing programs that span multiple channels, platforms, or partners
  • Strong partnership and relationship management skills, with the ability to work effectively with external partners and internal stakeholders
  • Ability to develop clear business cases, opportunity presentations, and recommendations for prospective partners and senior leadership
  • Solid understanding of marketing strategy, annual planning, and budget management with experience racking spend and evaluating return on investment
  • Strong communication and interpersonal skills, including the ability to provide clear direction, influence outcomes, and build effective working relationships across teams and partners
  • Excellent project management and organization skills, with the ability to manage multiple initiatives simultaneously, prioritize effectively, and drive work forward with clarity and accountability
Job Responsibility
Job Responsibility
  • Own the planning and delivery of wagering marketing programs and promotions across home market, remote, and sportsbook channels, aligned to Woodbine’s annual priorities and long-term wagering objectives
  • Lead the development and execution of home market wagering marketing initiatives across owned platforms and on-property touchpoints, supporting acquisition, engagement and repeat wagering behaviour
  • Shape wagering offers, messaging and campaign approaches for the home market, working with internal teams to ensure clarity, consistency, and effective execution
  • Develop and manage wagering marketing initiatives with remote wagering partners, including planning, briefing and execution across a variety of wagering and media platforms
  • Work with remote partners to align promotional activity, timing, and placement in support of wagering objectives
  • Manage day-to-day relationships with Sports Betting Operators (SBO)s in support of racing-led wagering initiatives within sportsbook environments
  • Oversee the integration and execution of Woodbine’s wagering content, offers, and promotions within sportsbook operator platforms ensuring accurate and timely implementation
  • Coordinate promotional calendars and execution plans across home market, remote, and sportsbook partners to ensure alignment
  • Brief, guide, and evaluate creative, content, and promotional concepts in collaboration with internal teams, ensuring initiatives are market appropriate and performance focused
  • Establish performance targets and KPIs for wagering marketing initiatives and monitor results by channel and partner to identify trends, opportunities, and areas for improvement
  • Fulltime
Read More
Arrow Right

Race Day Control Specialist

This person’s primary responsibility is to oversee the stop betting & officialli...
Location
Location
Canada , Etobicoke, Ontario
Salary
Salary:
23.00 CAD / Hour
woodbine.com Logo
Woodbine Entertainment Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic knowledge of AGCO, ORC and WEG rules and regulations
  • Basic knowledge of pari mutuel wagering
  • Demonstrated organizational and time management skills with the ability to solve problems in a high paced environment
  • Self-motivated and able to work on projects independently
  • Ability to think bold
  • General interpersonal, communication and organizational skills
  • Adaptable with the ability to multi-task in a fast paced environment
  • Ability to support in the decision making and problem solving process, while considering several variables and outcomes
  • Post secondary education and/or the equivalent in education and experience
  • Minimum 3 years of experience in a pari-mutuel wagering environment dealing with systems issues, or experience in a similar fast paced environment.
Job Responsibility
Job Responsibility
  • Overseeing stop betting, officialling races to all Ontario, BC and Japan tracks
  • Generating and creating all racing information for all tracks we host and simulcast
  • Generating & distributing handle reports for all Ontario tracks and for Home Market wagering
  • Administrative duties such as creating cheques and triaging customer calls to the proper channels
  • Ensuring strict compliance with Canadian Pari-Mutuel Agency and Ontario Racing Commission rules and regulations and any departmental operational policies developed by Woodbine Entertainment Group that pertain to the stop betting and officialling of races.
  • Contact other race tracks, customers to obtain information or to assist with a question or problem.
  • Answer calls from the public or from other internal departments or external vendors.
  • Communicate with 3rd party vendors like ATG (Sweden) and TabCorp (Australia) and notify them of post times and official results.
  • Parttime
Read More
Arrow Right
New

Primary Teacher

We are currently recruiting on behalf of a highly regarded Primary School locate...
Location
Location
United Kingdom , Stevenage
Salary
Salary:
141.00 - 163.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
August 04, 2026
Flip Icon
Requirements
Requirements
  • Qualified Teacher Status (QTS)
  • proven background in a UK primary school setting
  • deep knowledge of primary age-group development milestones, modern assessment practices, and core subject frameworks
  • patient, emotionally resilient, and professional demeanour with strong behavioural management skills
  • commitment to manage a full-time, Monday-to-Friday teaching schedule across the 2026/27 academic year
  • Enhanced Child DBS on the Update Service (or willingness to initiate a new application swiftly via Randstad)
Job Responsibility
Job Responsibility
  • Design and facilitate engaging, differentiated lessons aligned with the National Curriculum frameworks to inspire children across all ability levels
  • Formulate and execute regular formative assessments, using the insights gained to tailor small-group interventions or challenge high-flying pupils
  • Work in close synchronisation with your classroom Teaching Assistants to maximise support for children with SEND or EAL profiles
  • Foster an emotionally safe, highly focused, and respectful classroom environment built upon clear operational routines and positive reinforcement
  • Maintain transparent, encouraging communication with parents and guardians regarding academic breakthroughs and social development
What we offer
What we offer
  • Direct PAYE Earnings: £141 - £163 per day
  • Early Autumn Security: Conclude your current term with your upcoming autumn placement fully locked in and finalized well before the summer holidays start
  • Free Continuous Professional Development: complimentary, unrestricted access to certified CPD learning academy, featuring high-value training in Behaviour Management, Phonics Supports, and Advanced Safeguarding
  • Personalized Agency Advocacy: dedicated education consultant
  • Referral Scheme: £300 retail voucher for successful introduction of another qualified peer
  • Fulltime
Read More
Arrow Right
New

Software Developer

We are an innovation-driven biotech company operating in Australia, the USA, and...
Location
Location
Australia , Perth
Salary
Salary:
Not provided
ozgene.com Logo
Ozgene
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You have a degree in Computer Science, Software Engineering, or a related field, or equivalent experience
  • You have around two or more years building and shipping software in a commercial setting
  • You are confident across front-end and back-end work, including JavaScript, REST APIs, and databases
  • You have hands-on experience with cloud and serverless services, ideally AWS and Azure
  • You can work independently, investigating a problem, deciding on an approach, and delivering it with minimal supervision
  • You are comfortable using AI development tools such as Cursor as part of your daily workflow
  • You bring a security-conscious mindset and are happy to lend a hand with the broader IT environment when needed
  • You communicate clearly and understand that good software solves a business problem, not just a technical one
Job Responsibility
Job Responsibility
  • Build and maintain the web applications that support our scientific and commercial operations
  • Design and build cloud and serverless services on AWS that connect our systems
  • Own features from requirements gathering through design, development, testing, and deployment
  • Investigate and resolve issues across a set of connected systems, understanding how a change in one affects the others
  • Work directly with the people who use the software to understand their needs and turn them into working solutions
  • Use AI-assisted development with Cursor to work efficiently while keeping quality high
  • Help keep our systems secure and reliable, and pitch in on the wider tech environment that comes with a small team
  • Help shape our technical direction as we modernise and scale
  • Fulltime
Read More
Arrow Right
New

Yard Sales Assistant

Every day is different at Travis Perkins, but here's what you can expect: Our su...
Location
Location
United Kingdom , Falkirk
Salary
Salary:
Not provided
travisperkins.co.uk Logo
Travis Perkins
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Enthusiastic and have great interpersonal skills
  • Confident in physical ability to process heavy and bulky stock
  • Thrive in a dynamic and fast paced environment
  • Be adaptable and resilient
Job Responsibility
Job Responsibility
  • Processing customer orders
  • Loading and unloading customer and company vehicles
  • Unloading building products from supplier deliveries and booking them in the branch warehouse
  • Maintaining a tidy and safe working environment
What we offer
What we offer
  • Support to enrol onto development schemes
  • Competitive salary with bonus earning potential
  • 22 days of holiday
  • Enhanced pension scheme matching contributions up to 10%
  • 20% off at Toolstation with wider group savings
  • Sociable daytime hours
  • ShareSave scheme
  • Online shopping discounts
  • Fulltime
Read More
Arrow Right
New

Primary Supply Teacher

Are you a passionate educator ready to inspire young minds? Hold a QTS/PGCE and ...
Location
Location
United Kingdom , Caterham
Salary
Salary:
140.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
August 04, 2026
Flip Icon
Requirements
Requirements
  • QTS/PGCE
  • communication
  • good behaviour management skills
  • good classroom management
  • good communication skills
  • key stage 1 experience
  • key stage 2 experience
  • knowledge of curriculum
  • using school software
What we offer
What we offer
  • Work days on your terms
  • fantastic daily rates
  • seamless weekly payments
  • convenient for drivers
  • user-friendly time sheet app
  • £300 Refer a Friend program
  • dedicated consultant
  • hands-on support for compliance and on-boarding
  • Parttime
Read More
Arrow Right
New

Assistente 2° Governante - The St. Regis Florence

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is...
Location
Location
Italy , Florence
Salary
Salary:
22000.00 - 23000.00 EUR / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards
  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
  • Assist Housekeeping management in managing daily activities
  • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
  • Document and resolve issues with discrepant rooms with the Front Desk
  • Prepare, distribute, and communicate changes in room assignments
  • Communicate issues to next shift
  • Complete required paperwork
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • Follow all company and safety and security policies and procedures
What we offer
What we offer
  • Premio Produzione
  • Fulltime
Read More
Arrow Right