Manager, HIM Data Integrity Job at University of Rochester (Rochester)

Job Description

Provides leadership, direction and oversight for the build, development and ongoing maintenance of the assigned Health Information Management (HIM) applications, records and information within the enterprise electronic medical record (EMR) system and integrated electronic document management (EDM) system. Ensures the data integrity of the information (PHI) within the medical record and legal medical record (LMR), appropriate security and access, required regulatory documentation, and separation of duties in support of accurate, efficient and compliant processes related to EMR, patient access and revenue cycle activities.

Job Responsibility

Provides leadership, direction and oversight for the build, development and ongoing maintenance of the assigned Health Information Management (HIM) applications, records and information within the enterprise electronic medical record (EMR) system and integrated electronic document management (EDM) system
Ensures the data integrity of the information (PHI) within the medical record and legal medical record (LMR), appropriate security and access, required regulatory documentation, and separation of duties in support of accurate, efficient and compliant processes related to EMR, patient access and revenue cycle activities
Provides direct leadership and organizational planning for the integral systems, processes and assigned staff that support this function
Oversees assigned staff that provide support to these systems and operational workflows
Provides direct leadership and planning of the organization to support these integral systems and processes
Manages assigned systems and applications from an Operational perspective
Analyzes, plans, and implements technology related initiatives and projects, including software updates, functionality enhancements, and system changes
Applies working knowledge of project management functions and techniques, develops project plans, and identifies dependencies, critical paths, risks, and mitigation
Prioritizes and schedules change requests, work assignments, and allocation of system and human resources
Translates operational needs into system requirements and terminology
Researches and recommends software and hardware for applicable areas of responsibility and upon request
Chairs and represents department on project and organizational committees
Collaborates with internal and external customers and stakeholders to meet needs, resolve issues, and ensure integrity, completeness, and security of assigned application(s), data, and medical record(s)
Coordinates activities with other clinical information systems across the health system, technical, and application specialists, and develops relationships with external experts to ensure technical/operational efficient and cost effective decisions regarding clinical information, patient access systems or EMR/LMR archival systems
Directs and manages work completed by assigned team, including mass data updates, data conversion analysis, and mass documentation scanning conversion initiatives to ensure data interface specifications are met and integrity of information in assigned system(s)
Recruits, interviews, hires, orients, trains, evaluates performance, recommends salary adjustments, and provides guidance to staff through HR policies and guidelines
Improves staff performance through ongoing counseling, coaching, delegation, feedback, disciplinary actions when necessary, and other HR functions
Develops plans to improve and sustain employee engagement for all assigned staff
Develops operating policies and procedures, as well as goals and objectives of assigned organization, particularly as it relates to data integrity related standards and system management
Acts as a consultant for data integrity questions
Executes decision making authority as it relates to day-to-day operations, including duplicate medical/provider/user records, data integrity issues with patient/person/provider or user information, chart correction, alleged identity theft, dictation/transcription issues and/or provider data
Provides direction regarding paper and virtual scanning workflows, efficient processes to minimize paper/virtual scanning workflows when EMR workflows exist, and data conversion and validation to support the archival initiatives of the organization
Provides regular and periodic analyses and reporting regarding data integrity operations, performance, and application functionality in support of organization’s goals and regulatory compliance
Compiles statistical and operational reports to measure trends and workloads, team performance, and resolution of issues
Determines FTE complement and participates in the budgetary process
Monitors and assesses current operations to identify opportunities for performance and process improvements and provides a high level of problem solving to support continual change management
Recommends process improvements and implements approved changes
Keeps current on relevant areas of knowledge and acts as a resource to staff
Interprets and ensures compliance with regulatory standards and requirements
Keeps abreast of regulatory requirements, professional standards, and competitive industry practices, as well as organizational initiatives with potential to impact current operations
Monitors impact on existing activities to maintain service levels and work quality
Other duties as assigned

Requirements

Bachelor's degree and 5 years of relevant experience in healthcare, security, access, privacy or HIM/EMPI management required
Or equivalent combination of education and experience
Experience coordinating or facilitating change management required
Experience with EMR master files and coordination of maintenance functions, RHIT/RHIA extensive HIM experience in a hospital or integrated system preferred
Experience with scanning systems preferred
Demonstrated analytical and critical thinking, problem solving, prioritization, and project management skills required
Attention to detail required
Effective written and verbal communication skills required
Microsoft office products (Excel, Power Point, Access, Word, Visio etc.) and virtual serves and integration required
Working knowledge of compliance and HIM framework, health care software, medical records management (eMPI), document or medical records management preferred
EPIC - EPIC Certification within 180 days required

Nice to have

Experience with EMR master files and coordination of maintenance functions, RHIT/RHIA extensive HIM experience in a hospital or integrated system
Experience with scanning systems
Working knowledge of compliance and HIM framework, health care software, medical records management (eMPI), document or medical records management

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Manager, HIM Data Integrity

Job Description

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