Manager, Health Information & Systems

The Manager, Health Information & Systems (Technology) reports to Director, Population Health & Analytics and will work closely across departments within health services and with other departments to ensure that Health System processes, functionality and requirements are met across all ships and geographic locations. This will include analyzing operational status, understanding end user requirements of both ship and shoreside teams with regards to health systems such as electronic health records, proprietary solutions, public health, and reporting requirements. The Manager will lead operational and technical solutioning to optimize and secure how health information is collected, stored, and transmitted to meet reporting needs both internally and externally, as the system can comply with HIPAA, GDPR, and other regulatory requirements. The Manager will be able to provide guidance and solutions related to collection of data, governance, and access as well as review of the data analytics process. The Manager will oversee a diverse team which will accomplish these deliverables while ensuring appropriate privacy and regulatory requirements are also met. This role will interface with ship's medical teams, shoreside health services, public health leaders, and external vendors that manage our healthcare systems. The role supports the North American brands, comprising five brands with approximately 65+ ships carrying over 10 million guests annually and employing over 100,000 team members.