Manager, Guardian PMO Financial Crimes

• Lead and oversee the end-to-end GMNS cross-functional Guardian workplan, ensuring disciplined execution, effective risk management, and timely delivery of all critical program milestones and outcomes
• Serve as the central program management function for Guardian, acting as a trusted conduit between GMNS executive sponsors, business leads, and workstream owners to ensure alignment, transparency, and cohesive delivery
• Provide strategic PMO oversight and active support to the Financial Crimes workstream, a critical enabler of Guardian’s success, ensuring strong integration with broader risk & control objectives
• Partner closely with CLM Leadership, Control Management, Legal Entity Governance, Network & Acquiring Solutions, Financial Crimes, and Second Line of Defense (2LOD) teams to drive enterprise alignment and execution
• Drive senior-level communication and reporting, including progress updates, milestone tracking, risk and dependency management, and escalation of key issues and decision points to enable timely resolution
• Champion change management efforts, supporting clear, effective communication strategies and stakeholder engagement plans to drive adoption and embed sustainable ways of working
• Strengthen organizational alignment across GMNS and the enterprise by identifying interdependencies, managing cross-functional linkages, and proactively addressing execution risks
• Support and lead Guardian PMO governance forums, represent GMNS in enterprise-level committees (e.g., Operational Risk Management Committee), and contribute insights to relevant Communities of Practice
• Establish and maintain rigorous program governance and documentation standards, ensuring all key artifacts, approvals, and evidence of completion are captured in line with Enterprise PMO and regulatory expectations

• Highly motivated, proactive self-starter with demonstrated ability to deliver strategic thought leadership and lead complex, cross-functional transformation initiatives
• Proven success operating in fast-paced, highly matrixed environments, with the agility to manage ambiguity, shifting priorities, and competing demands while maintaining focus on outcomes
• Exceptional program and project management expertise, with strong execution discipline and the ability to drive results through influence rather than authority
• Working knowledge of Financial Crimes risk and control frameworks, with experience supporting large-scale transformation or remediation initiatives that strengthen governance, controls, and sustainable risk management outcomes
• Strong interpersonal and relationship-building skills, with a track record of effective engagement with senior leaders and enterprise partners
• Excellent verbal and written communication skills, with the ability to synthesize complex topics and influence decision-making across diverse stakeholder groups
• Resilient, solutions-oriented mindset with the ability to navigate challenges with professionalism and composure
• Minimum of 5 years’ experience in project or program management, preferably within a large, global, and highly regulated organization
• Bachelor's degree
• Experience with Financial Crimes
• Flexibility to collaborate across multiple time zones due to the international scope of the role
• Based in New York City, with a hybrid work arrangement

CAMS certification

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities