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This role is responsible for architecting, optimizing, automating, and scaling the company's go-to-market (GTM) systems infrastructure and AI-enabled workflows. The Manager, GTM Systems Engineering will serve as both a strategic systems operator and hands-on builder, owning the design and execution of integrated workflows across the revenue engine.
Job Responsibility
Own administration, optimization, and scalability of the GTM technology stack
Design and maintain integrated workflows across Salesforce and adjacent GTM platforms
Identify operational bottlenecks and implement systems improvements that increase revenue throughput and execution efficiency
Drive revenue architecture initiatives that improve pipeline velocity, forecasting quality, customer retention, and expansion performance
Design, build, and deploy AI-driven workflows that improve GTM execution and reduce manual operational overhead
Develop scripts, automations, and orchestration logic connecting structured and unstructured GTM data sources
Pilot, prototype, and scale AI-enabled operational use cases from ideation through production implementation
Enable Sales, Marketing, Customer Success, Channel, and Professional Services teams with scalable systems and actionable data infrastructure
Improve visibility into pipeline performance, activity effectiveness, operational health, and forecasting accuracy
Coordinate cross-functional GTM systems initiatives across technical and business stakeholders
Translate operational requirements into scalable technical solutions
Manage competing priorities across strategic projects, operational support, and systems enhancement workstreams
Establish operational rigor around workflow documentation, systems governance, and process optimization
Continuously assess emerging GTM technologies and recommend adoption opportunities
Requirements
Bachelor's degree in Information Systems, Computer Science, Business Analytics, Engineering, or equivalent experience preferred
5+ years of experience in Revenue Operations, GTM Systems, Sales Operations, or Business Systems Engineering
Demonstrated experience designing and managing complex GTM technology ecosystems
Strong hands-on experience building automation workflows and integrating business systems
Experience implementing or operationalizing AI-enabled workflows within GTM or operational environments
What we offer
Global Gratitude and Recharge Days
Flexible, paid time off policy
Employee wellness programs and counseling resources
Meaningful peer recognition and awards
Paid parental leave
Invention/patenting assistance
Community impact, paid volunteer time, and opportunities
Intercultural learning and celebration
Multiple tools through which to learn and grow, and an incredible global community