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Vodafone Logo Vodafone · Human Resources

Manager Global WPA- Benefits & Personnel Admin

India, Pune · Job Posted April 24, 2026
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Job Description

We are seeking a Work Practice Administration Lead to manage and deliver HR Work Practice Administration services across global markets. This role focuses on ensuring accurate employee data management, strong governance, audit readiness, and service excellence, while leading teams and driving continuous improvement through digitisation and automation.

Job Responsibility

  • Lead end-to-end delivery of HR Work Practice Administration services across multiple markets, ensuring accuracy, compliance and timeliness
  • Manage, coach and develop teams, including performance management, capability building and succession planning
  • Ensure strong quality, risk and control frameworks, maintaining audit readiness and data integrity across HR systems
  • Build and maintain effective relationships with senior HR stakeholders and market partners, leading service reviews and issue resolution
  • Drive process improvement, standardisation, digitisation and automation to enhance efficiency and customer experience

Requirements

  • Experienced in SuccessFactors, particularly Organisation Management and Employee Central modules
  • Confident communicator with the ability to engage and influence stakeholders across geographies
  • Skilled in delivering services within defined SLAs and quality standards
  • Familiar with shared services environments and global HR operations
  • Demonstrates people leadership capability with a focus on collaboration, trust and continuous improvement

What we offer

  • Opportunity to lead global HR operations within a large, complex shared services environment
  • Exposure to senior stakeholders across Vodafone markets
  • A role that combines people leadership, operational excellence and digital transformation
  • An inclusive and supportive workplace aligned to the Vodafone Way
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